arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 5361 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5361 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

6.7 Jessica C.
United States
December 13, 2013
Affordable, clean hotel. Good location.
Affordable, clean, good breakfast
This is a good hotel for the location and the price. Most of the staff was friendly. I only wish they hadn't been so stingy with amenities. We rented a grand deluxe room and the two bedroom villa for our family. Each day I got exactly one bath towel and one shampoo. Each day I had to ask for extra. I don't know why they thought that one bath towel was enough for my husband and me. When I checked out swim towels and returned them after our trip to the beach, the lady inspecting my towels was sniffing them and making faces at the sand on the towel. Was this really necessary? Check to make sure you return all of your key cards. They charge you for missing ones. And make sure you count the umbrellas in your room at check in and checkout. They try to charge you for this too.

8 Lady G.
Philippines
December 12, 2013
Very nice stay in this hotel
Clean, nice pool and friendly staff
I liked it. Looking forward to staying with them again!

6.7 Jessica L.
Malaysia
December 11, 2013
good location
There's near patong ,just few steps walk can reach shopping mall and restaurants,beach.
the resorts nothing much, but its few steps can see malls ,f&b and patong beach. The hotel room is good and big,hotel pool axcess and room design is big too. but beside there quite bored as nothing special in this resort. Foods breakfast not good at all,can make order to your room at nite dinning.

8.7 Alana P.
Australia
December 11, 2013
Comfortable, good location, great stay
Large room, nice pool, friendly staff
Really enjoyed our stay at Palmyra. Always greeted with a smile. Great location. An easy walk to most of Patongs main attractions. Only criticism would be that you can hear everything in the hallways from your room which can be a little annoying at night or early in the morning. However, this would not stop me from staying here again. Its a great, simple hotel and definitely good value for money!

8.7 Yu E.
Hong Kong
December 09, 2013
good
nice pool, spacious room
very good. Well established hotel. Lots of shopping and eating opportunities nearby.

9.3 abdul S.
Malaysia
December 09, 2013
Great place with unforgetable experience.
Location, food, staff
Fabulous place to stay. Centrally located at lively Patong area. Easy to get food and entertainment.

7.7 Lau Y.
Malaysia
December 09, 2013
Good
Near to city and beach. nice hotel

8.7 Bertell L.
United States
December 09, 2013
Peaceful Entrance, Relaxing Environment
Entrance, Pool, Room
Great hotel, not too close to the entertainment area but not too far either. Had a pool entrance room but sometimes it was difficult to lock the patio door, but not a big issue. Friendly staff and the breakfast buffet was not too bad. Felt really peaceful when entering and exiting the hotel because of the beautiful garden located in the front. All in all a great place to stay, would definitely stay again.

10 andrew C.
Australia
December 05, 2013
fabulous location, great room, fab staff
location, staff, room service
had a wonderful stay, the staff were attentive and friendly,very quiet location but only minutes to main shopping area. our balcony looked towards the ocean and we watched fire works and lanterns from our balcony every night.the food from room service was inexpensive and very good quality. our room was large and the bathroom was very modern and luxurious. all up my friend and I would recommend this hotel to anyone looking for quality accommodation at an affordable price. I will definitely stay there again.

7.7 Norhayati H.
Singapore
December 05, 2013
Comfortable clean and spacious room
Friendly staff, big and clean room, easy access to shopping and food
The staff were friendly, helpful and prompt to attend to my request. However the lobby need to refurbish as it looks so rundown. I was so disappointed as it gives the impression of a rundown hotel. The lift is so small and cramp. Luckily the room is clean, comfortable and spacious. Location is good as there's variety of halal food available along the streets and shopping. Patong beach is about 5-10 minutes walk from the hotel and there is a halal restaurant which serve good food.