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Excellent 8.1
Based on 5383 reviews

Recent customer comments

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based on 5383 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

claire W.
August 07, 2013
Great service friendly staff great place
Clean- affordable - great value for money
Stayed here for 3 nights with my boyfriend and going back to stay there at the end of my holiday. Lovely staff so friendly and helpful. Got bumped up to the delux room on arrival which was so nice. Their lunch menu through the day was great and the breakfast buffet was so varied and nice. Clean rooms comfortable beds. nice sized swinming pool relaxed armosphere. really got value for money would highly recommend this place

Xiaoyi L.
August 06, 2013
good value for the money
location, staff, cleaness
it was nice a experience. They upgraded our room the 2nd night for free. Staff are quite friendly

Teoh T.
August 01, 2013
very relaxing and enjoying stay
clean,nice tidy
good hotel well located new the town area, plenty of food and shopping.

Weenat W.
August 01, 2013
Nice Hotel with reasonable price
Clean, Good service and Good breakfast
Location and Service of hotel are good and also good service from staffs. Breakfast is delicious. We will come back to this hotel again.

Raghvendra G.
August 01, 2013
Clean, centrally located but FUSSY
Cleanliness, attentive and friendly staff, conveniently located
We were two families with a young child. The hotel is centrally located in Patong area, the happening place in Phuket. Only a stroll away from beach and you can get good food as soon as come out of the hotel. We wanted Indian vegetarian food and there were number of restaurants costing about 800-1000 Baht for 4 persons. The downside of the hotel was the attitudes of the owners/management. Some examples: 1. At the time of check-in, we were told that we would get only 4 water bottles a day. For more, we have to pay. That was a shock for me considering the hotel was of good quality. 2. We needed regular tea every morning and evening but they will give provide only 4 at a time. So we had to call every time we wanted to make tea and wait until the staff come to replenish. 3. When we checked out, we were told that we have consumed one mineral water bottle which we did not. On further enquiry, they showed us a bottle which was frozen and the "management" wanted to charge us. The staff made us write the reason why I would not be paying. So it was good 10-15 minutes before we could check out. 4. For the breakfast, they charged 250 Baht for a child. My sun barely ate anything but I had to pay 10 SGD just so that he could accompany us on the breakfast table. Though the hotel is named is resort, there was nothing like a resort in the hotel. There were no activities for the children, just a small swimming pool, no gardens where you can sit in the evening. In the breakfast, there was no consideration for vegetarians. They will just have one vegetarian dish such as mashed potato or sweet potato. But yes they did provide fried rice on request.

Jenny N.
August 01, 2013
Large room, nice swimming pool
Large room, nice swimming pool, close to shopping
The room is large enough, however, the wall is so thin that you can hear every words from the next room. You cannot tell the difference whether someone knock on your door or knock on the next door. Not much varity in breakfast. Free Wifi, nice swimming pool.

Helen Y.
July 31, 2013
Like this hotel very much. Staffs are all friendly
convenient, clean and comfortable.
Lovely stay! Convenient and eateries all around. Close to everything what we want. If want to go nicer beaches, just hire s taxi frm the hotel. Room and pool are great! Breakfast is good too. Staffs are all friendly and nice people. We love them. :)

Sin L.
July 28, 2013
Nice and comfortable stay
Clean, Friendly staff, Nice location
It was a comfortable stay with friendly staff, spacious and clean rooms. It is in a good location when it is only 10-15 min walk from many great restaurants. Love it and will be back again if I am there.

andrew B.
July 24, 2013
rude staff arrogant
pool the location and surrounding area for restaurants
the staff were extremely rude beyond comprehension we ordered wake up calls and breakfast packs upon leaving neither were provided staff at this hotel should not be working in a service industry

Mark H.
United States
July 23, 2013
Warm and friendly staff, good location
Friendly staff, large rooms, close to Patong party scene
Just stayed in Patong one night, but Palmyra us certainly close to all the action.. Just a couple blocks away. Staff was helpful and friendly. Room didn't HSI a view but was large, clean and comfortable.