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Excellent 8.1
Based on 5406 reviews

Recent customer comments

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Excellent



based on 5406 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for money 8.2
  • Food/Dining 7.6

Seah Y. from Singapore
Groups
Stayed 3 nights in June 2013
Extremely Satisfy
Thoughtful, Clean and Big
We have booked 2 Deluxe with Pool View and the room is huge. The hotel is definitely worth the value. We would like to compliment their stuffs for being thoughtful. We have ask the reception for help in booking a taxi from the hotel to the airport. After knowing the time of our departure, they have specially prepare breakfast for us to bring along to the airport. We are surprise and grateful for such an act. We will definitely recommend this hotel or even book this hotel again when we go phuket.
Reviewed July 05, 2013

Christopher H. from Australia
Couples
Stayed 9 nights in June 2013
This was not a resort as promoted.
Comfortable bed. Friendly front desk staff. Nice pool.
This hotel lacked the things a resort requires. Room - comfortable bed but no drawers to put clothes in! "Pool View" as advertised was actually mainly overlooking the neighbouring "shanty" housing next door. Newer sheets and towels are overdue. Pool - there were no resort style organised activities around bar / pool. Bar area was dirty and wait staff were more interested in watching the Thai boxing on TV. Restaurant - Breakfast was poor for a western visitor and it was clearly targeting the Chinese guest. Training at the Egg Station is required. Rats and even snakes were roaming around the pool / restaurant area. Information - lack of knowledge of local attractions and arranging of tours was difficult due to low English language skills. Front desk staff however were exceptionally attentive, friendly and helpful.
Reviewed July 04, 2013

ZHU S. from China
Couples
Stayed one night in June 2013
good location
location, pool, view
Reviewed July 04, 2013

Chandrashekharaiah H. from India
Families with young children
Stayed 3 nights in June 2013
It is good to stay along with family.
Easy accessable of transport, shopping and eating.
It was Comfortable stay,very nicely located. As we are not spent whole day at hotel. We stayed only night.During day we are out. Overall plesant stay.
Reviewed July 03, 2013

Amy T. from Malaysia
Families with young children
Stayed 3 nights in June 2013
comfortable and makes holiday fun
clean, facilities well maintained, good location
Reviewed July 03, 2013

Frank S. from Australia
Couples
Stayed 6 nights in July 2012
very enjoyable
friendly staff,nice clean pool, clean rooms
we enjoyed our stay at the Palmyra resort the staff were very welcoming and friendly
Reviewed July 02, 2013

Frank S. from Australia
Couples
Stayed one night in July 2012
very enjoyable
close to shops resturants and friendly staff
The surroundings of the resort were very nice
Reviewed July 02, 2013

Chee C. from Malaysia
Solo travelers
Stayed 2 nights in June 2013
Not too bad. slightly below expectation.
pool, staff, and breakfast.
not the best experience i had. I booked a pool/garden view room but unfortunately, the AC was too noisy and i asked for a room change. Then i got transffered to another room without pool/garden view, reason being all room are fully occupied and i have no choice but to accept it. I am a light sleeper, so im pretty particular with noises around my room. With hesitation, i took their offer. During my booking, i asked for a king size bed but i was given a double bed room. very unhappy with this.
Reviewed July 02, 2013

Tarryn A. from Australia
Couples
Stayed 9 nights in June 2013
Comfortable, affordable hotel
Close proximity to resteraunts, shopping and nightlife
Reviewed July 02, 2013

Grace L. from Canada
Groups
Stayed 4 nights in June 2013
Spacious family Villa
Clean, spacious, nice staff
Reviewed July 01, 2013