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Excellent 8.1
Based on 5383 reviews

Recent customer comments

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Excellent



based on 5383 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

BEI B.
China
December 14, 2012
Good choice in Patong
Convenient location
The location of the hotel is very convenient. Lots of 7-11 and restaurants around. Walking distance to Jungceylon. The room is big and clean. The swimming pool looks nice but we didn’t have time to try. Breakfast is also ok. Overall it’s a good choice in Patong.

NORAZMI A.
Malaysia
December 12, 2012
Great location, food and spacious rooms
Far from the noise of the night life and traffic
Despite being on vacation but internet connection is still a necessity. Thus the free wifi is very useful for me to share beautiful moments on the resort island. Small but clean Swimming pool very exciting for my kids. I love the walkway leading to the main entrance of the hotel. Massage on the left and right of the hotel entrance is cheap and good. Although interiors are a bit outdated, but I can compromise with a relatively wide space room. For family villa, minimal kitchen equipment is available for guests who prefer to eat in the villa with his family. Average 10-15 minute walk to the beach and to the middle of night life depending on your walking speed.

ZHU K.
China
December 11, 2012
Good Hotel
Great location
I spent 2 days with my family in the family villa. We had good exprience as the hotel was clean, spacious with good facilities. The location of the hotel was near to the beach, shopping mall and resuarants. I will definitely stay here again.

Mohammad A.
Mauritius
December 10, 2012
Nice hotel with excellent location
location, friendliness of staffs, service level
Great overall, good hotel for the price.. and excellent location. Friendly staff.

Amina P.
Thailand
December 10, 2012
Nice staff
Friendly staff member
The hotel was ok and staff are friendly,for our 1st day the room was clean but next day the room cleaner not clean room well.

RAAJ K.
India
December 10, 2012
Average Hotel in a Good Location
Good Location
It is average hotel in a good location with costly tarriff. Hotel staff is not willing to accept any request from guests. They cannot even provide an adapter on request. Even food options for breakfast is limited for vegetarians.

Joyce K.
Singapore
December 10, 2012
Good location
Very merticulous about small items and not very helpful
We are a family with very young toddlers. Partial of the hotel was under renovation but they weren't considerate enough to give us our rooms right where the renovation blocks are and a very high floor with no lift service. But they allowed us to change to a family villa on the ground floor after we request. ( but the manager was stern n not quite willing to do so). We asked if they can help us call a cab to go out because of heavy rain but they refused. Alot of Mosquitos too at the premise and the villa is quite run down... Overall the pool is nice. Breakfast so-so. Patong is not as friendly as we experienced the last visit..

liren H.
China
December 10, 2012
hotel is OK
good location
The hotel is located near the main streat. 15 mins to Juncelyon and 10 mins to the Patong beach. There are many tour agencies nearby. The waiter is very friendly and upgraded the room by free. Nice experience there

FONG Z.
Singapore
December 09, 2012
Clean rooms but lousy wifi
Hotel was clean and spacious
I like the great location with Bangla road just a ten mins walk from the hotel. Away from the hustle of Bangla yet near enough.. However, the wifi connection was lousy in my room ( 4th level ), however strong when at lobby.. Great location, value for money..

Peter T.
Australia
December 09, 2012
Enjoyable and relaxing, great staff
Good swimming pool, friendly helpful staff, comfortable room with good aircon.
I thoroughly enjoyed my stay at Palmyra and will certainly come back again. The room was pleasant, bright and airy, with a good air con. The bed was very comfortable, the staff extremely helpful. I went out of my way to try and learn and use a little Thai, which the staff seemed to like and helped me with. The pool is good, 1.4 m deep throughout, but long enough for decent lap swimming. I swam every day after breakfast, even in the rain. The restaurant has a range of European and Thai dishes, everything I ate there was good. Bangla Road (nightlife)is an easy 8 minutes walk from the hotel, and Jungceylon shopping center just 10 minutes away. The hotel itself is set well back from the road and very quiet, a peaceful haven away from the nightlife noise and bustle. The tour agent is helpful, every tour she recommended was good. You need to pay for tours in cash however, no credit facilities and it is independent of the hotel, so budget appropriately. Down sides: Wifi can be slow, so not the hotel for you if you need serious fast internet while on holiday. Best speed is early in the morning. Breakfast buffet is a bit limited in range, but quality is generally good. 'Ham is Pork' and 'Bacon is Pork' sounds a bit strange until you realise many of the guests are Thai, and many Buddhists don't eat pork or beef. Overall, a great place to stay and very relaxing.