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Customers like this hotel for:
    Area recommended for:
  • business
  • sightseeing
  • restaurants
    Distance to airport:
  • Gia Lam Airport (6.3 Km)
  • Noi Bai International Airport (17.5 Km)
    Customer comments:
  • "Clean and comfortable", "Good breakfast", "Great staff"
    Top nearby attractions:
  • Vine Wine Boutique Bar & Cafe (0.4 Km / 5 min walk)
  • Phu Tay Ho (1.3 Km / 16 min walk)
  • West Lake (1.4 Km / 17 min walk)
  • Highlands Coffee (1.6 Km / 20 min walk)

Note: Distances are measured as a straight line.

Paloma Hotel

70 Xuan Dieu Street - Tay Ho District, Tay Ho District, Hanoi, Vietnam (Show on map)

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Features of Paloma Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • English
  • Vietnamese

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Hotel Description
Located in the Foreign Quarter, the 800-year old Golden Lotus Pagoda on the West Lake is within...see more Located in the Foreign Quarter, the 800-year old Golden Lotus Pagoda on the West Lake is within walking distance of this wonderful property. The best way to see the city is to take up on the hotel's Hanoi City Tour, which will cover all the main attractions of the Vietnamese capital. All the rooms at Paloma Hotel feature excellent facilities, including complimentary wireless internet access, a bath tub, and a daily paper. The staff is present around the clock and provides assistance even before guests arrive at the hotel. The 3-star Paloma Hotel in Hanoi, with its excellent facilities, makes for a great choice.
Hotel Policies
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Recent customer comments

Filter by Traveler Type
All reviews (114)

Business travelers (24)

Couples (43)

Solo travelers (29)

Families with young children (5)

Families with older children (4)

Groups (9)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (114)
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Chee C. Couples
Malaysia, September 29, 2015
OK hotel

The Lake
It is okay, didn't spend too much time. It was just a transit point to another place.
rogier D. Business travelers
Netherlands, September 19, 2015
Nice simple hotel at West Lake

location, service, value for money
I stay here quite often actually, whenever I need to be in Ha Noi. Great location, excellent view of westlake, good service, ok restaurant... nothing to complain really especially considering the rates per night.
Wee N. Solo travelers
Singapore, September 05, 2015
Solid 3 Star Hotel

location, breakfast, staff friendliness
Price for hotel is reasonable for what it offers. Had a good 1 night stay in Hanoi. Easy to find, good restaurants, bars and spa all within walking distance. The dining room faces a green field at the back of hotel which gives a tranquil feeling while having your meal. Room was a decent 3 star standard, though the toilet could use a little refurbishment. Hot water easily available for shower. Ventilation fan in toilet making a whirling noise, needs to be fixed. Overall, would return to stay. Thank you Paloma!
Ngoc H. Couples
Vietnam, August 19, 2015
Quite and clean

Quiet. Clean. Friendly
Rachel M. Groups
United States of America, July 20, 2015
Paloma hotel review

vinod B. Business travelers
India, July 22, 2015
did not stay much in the hotel. just came in to sl

Bernardo S. Couples
Israel, June 21, 2015
Staff very warm and pleasant

All the staff members , especially the 2 young women were very helpful and tried to help us promptly with every request.
We were sorry we didnt choose the lake view.the rooms there were better and larger with stunning view. But altogether had a very comfortable and pleasant stay
Paul F. Business travelers
United States of America, March 13, 2015
Good spot on West Lake

chea,p clean, breakfast
Anna H. Couples
New Zealand, January 10, 2015
Best Pho Breakfast in Hanoi

Pho for breakfast. Location is great, close to some amazing bars and restaurants
The best thing about the hotel is the amazing pho for breakfast, which is usually included in the room price. Hotel and rooms were average, comfortable enough. The rooftop bar is non existent (closed for renovations) but they still use this as a selling point on Agoda hotel photos. Location is good in the west lake area, walking distance to some of the best bars & restaurants in Hanoi such as Republic, Dons and Lounge 88
Keith S. Business travelers
Canada, April 11, 2014
Good value for business traveler looking to stay

Location, price, clean room
Good location if staying in west lake. Ideal for business, not really for family. Cheap price for the area, small rooms were nothing special but they were clean and staff friendly.

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