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Paloma Hotel

70 Xuan Dieu Street - Tay Ho District, Tay Ho District, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 110 reviews

Value for Money
7.4
Location
7.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
6.7
All reviews (110)
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Rachel M. Groups United States of America, July 19, 2015
Paloma hotel review

Location
8
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Vinod B. Business travelers India, July 17, 2015
did not stay much in the hotel. just came in to sl

location
5.3
Ok
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Bernardo S. Couples Israel, June 17, 2015
Staff very warm and pleasant

All the staff members , especially the 2 young women were very helpful and tried to help us promptly with every request.
8.3
We were sorry we didnt choose the lake view.the rooms there were better and larger with stunning view. But altogether had a very comfortable and pleasant stay
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Paul F. Business travelers United States of America, March 9, 2015
Good spot on West Lake

chea,p clean, breakfast
7.3
good
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Anna H. Couples New Zealand, January 6, 2015
Best Pho Breakfast in Hanoi

Pho for breakfast. Location is great, close to some amazing bars and restaurants
7
The best thing about the hotel is the amazing pho for breakfast, which is usually included in the room price. Hotel and rooms were average, comfortable enough. The rooftop bar is non existent (closed for renovations) but they still use this as a selling point on Agoda hotel photos. Location is good in the west lake area, walking distance to some of the best bars & restaurants in Hanoi such as Republic, Dons and Lounge 88
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Keith S. Business travelers Canada, April 8, 2014
Good value for business traveler looking to stay

Location, price, clean room
6.3
Good location if staying in west lake. Ideal for business, not really for family. Cheap price for the area, small rooms were nothing special but they were clean and staff friendly.
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Trevor K. Business travelers Canada, September 23, 2013
Mediocre hotel near the Tay Ho area

location, staff, view
6
The Paloma was on a very busy street in an area that is not easily walkable. It is close to Tay Ho restaurants, but you'll probably want to take a taxi anyway. The rooms were mediocre and the breakfast was missing some things that a Western travel might want- unsweetened milk and yogurt, for example. There was an omelette bar with limited options.
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Tomoyasu S. Solo travelers Japan, August 22, 2013
A Lake view hotel

Clean, Quiet, Good view
8
Clean and simple designed room. Large windows, good lake view. Friendly staff. Enough speed internet access in room. The water heater in bathroom was not so big.
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Sandra R. Couples Australia, February 14, 2013
Not recommended as value for money

Staff helpful.
4.7
The river view is not as expected. No water view from our room- only marsh vegetation and rubbish.
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Richard H. Couples United Kingdom, December 4, 2012
very clean and friendly

Quite new so very clean and tidy. Good wifi.
7.3
I have stayed at this hotel quite a few times. The staff from the front desk to the cleaning ladies are very friendly and helpful. The hotel it'self is very clean and the rooms are quite well equipped . The hotel situation is right on the west lake at Tay Ho.It looks fantastic at night.The traffic on the road outside is quite often a nightmare though. But the whole of Hanoi is like this.You just have to start walking across the road and keep your fingers crossed you get to the other side.I am still alive !!! But the hotel offers good value for money.
Restaurant Tip: Just up the road is the Tay Tap bar which is again very friendly and quite lively at times with expats. The food is excellent and great value for money. Highly recommended.
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