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Pan Pacific Orchard Hotel Singapore

10 Claymore Road, Orchard, Singapore, Singapore 229540

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Features of Pan Pacific Orchard Hotel Singapore

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Hindi
  • Tamil

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Hotel description
Located right in the heart of Orchard Road, Pan Pacific Orchard Hotel Singapore offers 5-star luxurious treatment,...see more Located right in the heart of Orchard Road, Pan Pacific Orchard Hotel Singapore offers 5-star luxurious treatment, including complimentary Wi-Fi and complimentary parking. The property is only a two-minute walk from shopping and entertainment districts and just a five-minute walk to Orchard and Somerset train stations, providing easy access to Chinatown, Clarke Quay, and Marina Bay Sands. The airport is a 25-minute drive away, and the hotel is also located around embassies of various countries and is within a short walk of Paragon Medical and Mount Elizabeth Hospital.

All 206 rooms are decorated in stylish neutral tones, featuring a flat-screen TV, a personal safe, well-stocked minibar, tea/coffee making facilities, complimentary mineral water, bathrobes, slippers, and 24-hour room service. The award-winning St. Gregory Spa and a large mineral-water swimming pool are featured at Pan Pacific Orchard Hotel Singapore. Take a dip in the large mineral-water swimming pool or revive yourself at the 24-hour fitness center, Jacuzzi, sauna, or steam room.

Indulge in a delicious spread of local and international delights at 10 at Claymore, a modern bistro grill, or enjoy a night out at Sopra restaurant that specializes in stone-baked pizzas and Italian dishes.
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Recent customer comments

Filter by Traveler Type
All reviews (990)

Business travelers (271)

Couples (322)

Solo travelers (142)

Families with young children (133)

Families with older children (65)

Groups (57)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (990)
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PAUL K. Couples
Australia, January 29, 2016
Hotel which I do not wish to stay again

Location, Location, Location
It was really disappointing experience I want to remember. The Room description on is not entirely acurate - I felt like I was deceived or misled. Pacific club room package listed on and the actual room condition did not match at all (for example, it shows that bathroom amenities are Elemis products but actual Elemis products are only Shampoo and Conditioner and all other are Embrace products. Even though I do not care about these amenities, feeling of being deceived by the five star hotel is rather unexpected and disappointing. Although we were upgraded to Studio room after I made a complain, it was really bad and bitter experience I ever had. The staffs at the reception were unfriendly entire time of our stay - they should learn how to smile and greet first. However, staffs at Pacific club are friendly and very helpful. It wasn't pleasant experience. I do not think I will recommend this hotel.
Lily O. Families with young children
Indonesia, January 07, 2016
good hotel

nice clean room
Jonathan K. Business travelers
United Kingdom, January 06, 2016
Lovely Pool and Great Location

Poll, Location, Staff
Very nice hotel, loved the swimming pool. Was very clean and comfortable and nice staff
yiting Y. Groups
Singapore, January 08, 2016
Service that exceed expectation

Location, staff, room size
staff notice that the stay is for a birthday celebration and delivered the cake to the room by the stroke of twelve. unfortunately, the cake is still in the wrapper and its not exactly presented in the way that we wanted it to. Thankfully, we have a room upgrade and the room was big, location is great but gets a little sleazy at night, ladies do be caution.
Jia L. Groups
Singapore, January 04, 2016
Great service and clean

Service, cleanliness, comfortable
It was great. Bed and room were comfortable. Bathroom was really nice and huge. Service was very good as we stay for our new year countdown and called the front desk multiple times, but they are still very polite and bring us whatever we need/ask for. However, the down part is that we can't connect our laptop to the TV. They seems to have some problem with their compatibility n wire connection. Probably is an old hotel and their facilities just wear and tear. Otherwise it'll be a superb stay. Overall, we might consider coming back as we really enjoyed the stay.
Benny C. Couples
Singapore, January 02, 2016

Room, facilities and location
Neow G. Families with older children
Singapore, January 05, 2016
truly 5 star hotel

very comfortable and large room with details.
Have an enjoyable stay. This is the hotel with the comfort of guests in mind
Hung H. Business travelers
Hong Kong, December 28, 2015
excellent customer service , very comfy bed

excellent customer service , very comfy bed, good location
excellent customer service , very comfy bed, good location
irawati S. Solo travelers
Indonesia, December 30, 2015
nice stay

the area is not on the main road, easy to get public transportations and food, the facilities are good.
nice hotel
irawati S. Solo travelers
Indonesia, December 28, 2015
Best holiday ever

the area is not on the main road, easy to get public transportations and food, the facilities are good.
slept well not so much nice from main road.

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