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Pan Pacific Orchard Hotel Singapore

10 Claymore Road, Orchard, Singapore 229540 (Show on map)

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Area: Orchard Number of Rooms: 206
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 912 reviews

Value for Money
7.5
Location
8.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (912)
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Toh K. Couples Singapore, October 4, 2012
Lovely hotel & service with a smile

Friendly n helpful staff
10
The room is excellent as well as pool, sauna, spa n gym..we will given free upgrade to premium twin room..room is bigger n comfortable..n clean n shower excellent..best is free wifi in room..hotel well located adjacent to major orchard shopping areas..but good is in a quiet place which less crowded yet less disturbed..perfect location..staff helpful, knowledable n friendly n also receptionist n bell boy..value for money..strongly recommended..
Restaurant Tip: Newton circus
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Abby W. Couples Malaysia, October 2, 2012
nice room

walking distance to orchard
7
this is a nice,clean hotel.staff very helpful i love the bed,comfortable but kind of small. and they do not have a bath tub in the room
Sightseeing/Attractions Tip: very near to orchard road.just 5minutes walk can reach ion plaza,isetan.
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Kelvin O. Business travelers Singapore, September 30, 2012
Lovely hotel and service is fast and friendly.

Good location from the city; big points for the reception, although place is small but the staffs are top class in service.
8
everything good about the staff service, good rooms, nicely furbished, clean and new. downside was it can be confusing at times for transporter to differentiate between Pan Pacific Marina and Orchard. Compare to the marina Pan Pacific, PPO can definitely used a major upgrade and modernisation of their lobby and the hotel in general as there is definitely a big gap and inconsistency in-terms of the design, modernity and experience between PPO and PPMarina.
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Gary C. Couples Australia, September 28, 2012
A great hotel where service is the priority

The sense of feeling relaxed as soon as you enter the hotel foyer
9
This has to be one of the best hotels in Singapore
Restaurant Tip: make sure you are here on thursday nights for the seafood night. it has to be one of the "best" seafood buffet dinners i have ever experienced.....
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Sea S. Business travelers Cambodia, September 28, 2012
Lovely hotel

Best my next business's trip
7
That is an hotel location just the room a bit small
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Dannyn A. Couples Singapore, September 28, 2012
Good location

Good location, reasonable price
8
Nice hotel with reasonable pricing. Clean and well located in the Orchard Shopping belt
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Saiful G. Groups Indonesia, September 27, 2012
Friendly staffs and clean room

Nice Staffs
8
Room size was adequate but clean and modern. Location not the best if you there for shopping compare to Mandarin Orchard or Grand Park Orchard. Located at quite side of Orchard (Claymore) was perfect for business stay as it quite.
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Rosalinda N. Couples September 27, 2012
Bad turn to good, "chain of bad luck ???"

price
5.7
the hotel itself is good, newly renovated. lobby looks 5 stars. most staff is very polite. check in suck! (need to wait more than one hour to get to the room, even though it was 8.30pm), complain about it but they said need to check the room ???!!! for what??? it was 8.30pm ! the room should be ready caused the checkout time is 12 noon. end up to wait and nothing being done on the first night. the double bed seems a bit small for us. bath room is okay even though the top rain shower is not working at all. housekeeping is nice and polite but cannot speak proper english. please check the room properly once you check in, we found missing coffee cup and not coffee or sugar and report immediately or they will charge you for missing item. we found used underwear on the dresser (very disgusting). air conditioner is not cold enough, the remote set for 18’celcius but i doubt it, it felt like 25’celcius, i wonder why all of this is happen when they make me to wait more than one hour to get into the room with reasons said that they need to check the room???!!! the issue is solved after further complain on the second day (they change to better room on the second night, which could be better experience if they change it on the first night). beware of the bellboy (the one help me to move the luggage from the trouble room to the new room) remember to prepare the tips or they will show the attitude that will not leave you before they get the tip ( i cannot remember the guy name) even in front his duty manager !!! unbelievable !!! the best thing from this hotel was free high speed internet. make sure to fill/ register for the reward program form to get the free high speed internet or else you will stuck to pay for a fee or you can get free complimentary internet but with lame speed ( in my case i cannot even get connected). good luck !!!
Hotel Feature Tip: Make sure to fill/ register for the reward program form to get the free high speed internet
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Siu S. Business travelers Malaysia, September 26, 2012
Luxury Hotel with friendly staff.

Location
10
Its a very pleasant stay in Pan Pacific Hotel. Quiet in the night and all the staff showed a willing to help face. Keep up your good work.
Shopping Tip: Good Location for shopping and pubs
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David M. Business travelers Australia, September 26, 2012
Great refurbishments

Staff always supurb
9.7
I have stayed at this hotel for long before Pan Pacific took it over and it keeps getting better and better
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Pan Pacific Orchard Hotel Singapore Singapore - Deluxe RoomPan Pacific Orchard Hotel Singapore Singapore - Executive RoomPan Pacific Orchard Hotel Singapore Singapore - Premium RoomPan Pacific Orchard Hotel Singapore Singapore - Pacific Club RoomPan Pacific Orchard Hotel Singapore Singapore - Pacific Club RoomPan Pacific Orchard Hotel Singapore Singapore - Pacific Club Suite RoomPan Pacific Orchard Hotel Singapore Singapore - Pacific Club Studio RoomPan Pacific Orchard Hotel Singapore Singapore - Pacific Club Studio RoomPan Pacific Orchard Hotel Singapore Singapore - BathroomPan Pacific Orchard Hotel Singapore Singapore - Family Room with child amenitiesPan Pacific Orchard Hotel Singapore Singapore - Child AmenitiesPan Pacific Orchard Hotel Singapore Singapore - Mineral Water Swimming PoolPan Pacific Orchard Hotel Singapore Singapore - ExteriorPan Pacific Orchard Hotel Singapore Singapore - Outdoor Mineral Swimming PoolPan Pacific Orchard Hotel Singapore Singapore - Lobby LoungePan Pacific Orchard Hotel Singapore Singapore - Pacific Club LoungePan Pacific Orchard Hotel Singapore Singapore - Award Winning St Gregory Spa onsitePan Pacific Orchard Hotel Singapore Singapore - 24-Hour Wellness CentrePan Pacific Orchard Hotel Singapore Singapore - 24-Hour Wellness Centre on Level 4Pan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - Hotel LobbyPan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - 10 at ClaymorePan Pacific Orchard Hotel Singapore Singapore - Pacific Club BoardroomPan Pacific Orchard Hotel Singapore Singapore - Picasso (Oriental Wedding set up)Pan Pacific Orchard Hotel Singapore Singapore - Picasso (Purple Wedding set up)Pan Pacific Orchard Hotel Singapore Singapore - Van Gogh

Customer Reviews - Pan Pacific Orchard Hotel Singapore, Singapore

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