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Pan Pacific Orchard Hotel

10 Claymore Road (Off Orchard Road), Orchard, Singapore 229540 (Show on map)

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Area: Orchard Number of Rooms: 206
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
749 reviews

Value for Money
7.5
Location
8.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (749)
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Su H. Groups Singapore, June 15, 2014
It was generally pleasant

steam room, jacuzzi and serenity
7
The club room and service was pleasant but improvement needed for the staffs at claymore
Val W. Business travelers Singapore, June 9, 2014
Comfortable stay

City hotel, designer deco, and friendly staffs
10
Shiqin C. Couples Singapore, May 25, 2014
Pleasant, comfortable

Comfortable bedding, spacious washroom, high speed internet
8.3
Our stay at Pan Pacific Orchard Hotel was mainly pleasant - the bed, pillows and sheets were very plush, luxurious and comfortable. The bathroom was large and spacious, with a separate bathtub and shower area which made for nice long soaks. The swimming pool located on the 4th floor didn't offer much views, but was well maintained with a working jacuzzi to top. Our in-room requests were promptly serviced by the housekeeping staff. Front desk staff were most friendly and obliging, however they seem to be slightly understaffed and harried. We extended our stay by an additional night and there was some confusion during this process, that resulted in us having to pack our bags to transfer to another room, only to realize it was a smaller room and not one that we booked. Overall, I would choose to stay at Pan Pacific Orchard again if the opportunity arises.
Jay J. Business travelers Philippines, May 19, 2014
no comment

location
5.7
fine.
Salina M. Couples Singapore, May 18, 2014
Superb, enjoyable, will be back for more

In the heart of Orchard, easy access to Halal food, complementary carpark
9
The whole stay, even though it was only for a staycation was superb. Was initially informed that there were no double bed availble upon checking in but staff managed to get a room with double bed for us.
Ricky D. Groups Indonesia, May 17, 2014
Nice

Location, comfy, clean
5.7
It was a good experience but the receptionist was slow
Jan K. Business travelers Norway, May 17, 2014
Exellent service. I will be back!

Good breakfast, exellent service and high standard
8
Ivan T. Groups Singapore, May 16, 2014
Good service and excellent room

Room service, rooms and best rates
9.7
Sakthivel K. Groups Singapore, May 11, 2014
Excellent service and great location!

Service location and rooms
9.3
Ngoc N. Groups Vietnam, May 9, 2014
Fashion products & high luxury lines are expensive

Nice room Polite staff Delicious buffet
8.3
We feel too comfortable to stay there. Staffs are polite, helful. The room toilet is so good and the water flow is so strong. However, the pillows are so hard that make our necks hurt after sleeping

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Customer Reviews - Pan Pacific Orchard Hotel, Singapore

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