Very good 8.0
Based on 733 reviews

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About Pan Pacific Perth

Description

Pan Pacific Perth overlooks the Swan River and several parks and is only 30 minutes away from the international airport. Located just a short walk away from the city center, guests are within walking distance to numerous shops, restaurants, bars, and other entertainment venues. Despite being a relatively big hotel, the rooms manage to be extremely quiet and the staff is plentiful to cater to whatever needs a guest may have. The rooms and the en-suite bathrooms are very spacious. Be sure to visit Swan River, where riverfront cafes and dining options in a majestic setting are a must-see while in Perth. Considered to be one of the better hotels in the city, Pan Pacific Perth lives up to the company's profile of excellence.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • steamroom

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Estonian
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Thai
  • Ukrainian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 35 AUD
Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 Km
Distance to Airport: 12. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 486
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1973
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.4
  • Food/Dining 7.5

Desmond P.
Australia
July 24, 2016
Reception staff were disapointing
The reception did not know what they were doing

satish C.
India
July 21, 2016
Good and excellent service
Bit of internet problems on higher levels rooms Break fast is good. Upgrade internet server for rooms .?

Damien H.
Australia
July 21, 2016
Great Hotel in CBD
the rooms are dated (depending on which category you book) but the hotel location is ecellent as is the service. Very good club lounge if you have it included. Would return when rates competitive.

Hui C.
Malaysia
July 19, 2016
Good quality hotel
Very convenient location, free bus service in walking distance. Public airport shuttle pick up point is within walking distance too. The concierge even help me to check the timetable for the shuttle. The quality of shampoo and shower gel is good. When I asked for weighing scale, the house keeping sent someone to bring it to me. Very good service! Will choose to stay here again! Thanks!!

Jim H.
Australia
July 18, 2016
nice room excellent staff good facilities, just a wee bit noisy
sadly had the water running all night from other locations like someone constantly filling a bath, otherwise enjoyed

Janet B.
Australia
July 18, 2016
Birthday Weekend
Great hotel great staff

yanindya W.
Indonesia
July 16, 2016
Good location.
Located in the CBD area, just a couple of blocks from red CAT shelter. Service and facilities are as per the hotel's stars. Friendly staff.

Kate N.
Australia
July 14, 2016
RIVER VIEW ROOM OLD AND SHABBY
Stayed in a river view room. Was wrong room and Pan Pacific wouldn't upgrade/change rooms nor give me a refund- still made me pay $50 for Valet parking which they LOST my keys upon check-in and checkout. Waited 30mins for room as it wasnt ready! Barely any of the light switches worked. Bathroom was so small. Shower has poor pressure, dribbled out. Old furniture. Nice view of apartment block out of window (main view) Would never stay again

Oliver K.
Malaysia
July 13, 2016
Okay
Lots of Malaysians, Singaporeans and Indonesians like this hotel. Room size good, bed is comfortable but cot was rubbish, heater/aircon only goes up to 27C so it gets chilly in the winter months, free bottle water only for loyalty member. Car park is super expensive but that's common in Perth. Distance from high street/CBD a bit far but still within walking distance.

Florence L.
Singapore
July 12, 2016
Nice hotel, friendly staff
Extremely friendly staff. Check in n out very fast. Taking cab is no problem. Many cabs waiting outside the hotel if you are not driving.



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