Very good 8.0
Based on 760 reviews

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About Pan Pacific Perth

Description

Pan Pacific Perth overlooks the Swan River and several parks and is only 30 minutes away from the international airport. Located just a short walk away from the city center, guests are within walking distance to numerous shops, restaurants, bars, and other entertainment venues. Despite being a relatively big hotel, the rooms manage to be extremely quiet and the staff is plentiful to cater to whatever needs a guest may have. The rooms and the en-suite bathrooms are very spacious. Be sure to visit Swan River, where riverfront cafes and dining options in a majestic setting are a must-see while in Perth. Considered to be one of the better hotels in the city, Pan Pacific Perth lives up to the company's profile of excellence.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Estonian
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Thai
  • Ukrainian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 35 AUD
Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 Km
Distance to Airport: 12. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 486
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1973
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.4
  • Food/Dining 7.5
Sort by

kristina B.
Slovakia
August 30, 2016
A bit run down rooms
The staff was very friendly a bit more so day staff. Always willing to help and answer questions. We had some special requests(high chair, baby cot) and those were meet 100%. However, the baby cot was pretty beaten down with paint chipping off. It was just very outdated and I was hesitant to put my baby in it. Just would not expect that for a 5 star hotel. While we were happy with the cleanliness of the room the beaten look of the furniture just took away from the clean look a bit. The bathroom left a bad impression as the shower door was dirty at the bottom edges and the door handle was missing. The view from the room was beautiful. Wifi seems to go on and off at times. All in all, great friendly staff but the room was not up to 5 star standards.

Darren W.
Australia
August 29, 2016
Easy, no problems, great location
As with most hotels parking is extra

Jason L.
Australia
August 27, 2016
Business Trip
Always a good place to stay, but always a bit far from the main end of town

Annie H.
Malaysia
August 24, 2016
Very good, 5 stars I given..
Convenient touch to public transport.. And go to attraction area..

Seenithamby P.
Sri Lanka
August 20, 2016
Friendly Staff, city centre.
Expensive parking and Breakfast

Kim W.
Singapore
August 16, 2016
Very happy with Pan Pacific
Great location. Free and easy transport on public buses to all places of interest, esp to the shopping malls. Clean room with full compliments of tea and coffee everyday and essential items in the toilets. Request for twin beds fulfilled and Swan River view accommodated even though request was made the day before arrival. Impressed with quality and presentation of food in room service. In particular, concierge service ( by James) who gave clear instructions and illustrations in type-written form. Will definitely return in future.

Deborah C.
Australia
August 16, 2016
Quick 4 days in Perth
Great weather, good use of public transport, loved Rottnest Island.

Martyn H.
Australia
August 16, 2016
Fantastic View
The upgraded River view suite didn't feel like an upgrade compared to the club room. The bathroom was very out dated compared to the rest of the hotel. The ceiling above the lights in the ensuite looked to have mould beginning to grow and the grout in the tiles was dirty and the cold tap had the cap missing. Aside from the room the view over the city and Swan river was incredible. If you are planning on driving to the hotel you have to pay for parking. An overnight stay would cost around $30 extra on parking. The staff are friendly and would do anything to assist you, the rest of the hotel is amazing.

DREENA K.
Australia
August 15, 2016
Stay
Thank you for upgrade. Everyhing excellent . Would like to access tea/ coffee by myself in stead of waiting as I finished my breakfast before my tea arrived.

Eiko F.
Singapore
August 15, 2016
Big and spacious rooms with well equipped gym
The room was big and spacious. The view on the 19th floor was beautiful. I love the couch in the room. Everything was clean and the bathroom was spotless which was fantastic. Check in was done by a trainee but she was friendly and welcoming. The pool was past the lobby and might be weird if you think of wearing your bathers under a bathrobe. They do have changing rooms there where you might be able to change into bathers. The gym was big and well equipped. There were a few of the same machines which means you don't have to wait to use a machine. I did unfortunately run into unpleasant guests with kids that were being a nuisance in the gym. Like using the weights rope as a slingshot, causing the weights to slam loudly, and kicking the fitball into the mirror and shouting and running around. One thing about the bathroom was the water pressure is very weak. And you have to call service one to get some slippers and toothbrush kit and razor. It took them under 30mins to bring it to me. Overall, it was a good experience.



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