Pan Pacific Serviced Suites Orchard, Singapore

96 Somerset Road, Orchard, Singapore, Singapore 238163

Excellent 8.9
Based on 22 reviews

Up to 30% off with Agoda Insider Deals!

About Pan Pacific Serviced Suites Orchard, Singapore


Whether you’re a tourist or traveling on business, Pan Pacific Serviced Suites Orchard, Singapore is a great choice for accommodation. Strategically situated next to the Somerset MRT station on Orchard and right in the heart of Singapore’s biggest shopping district means that guests are never far from the action whether it be work, play, dining, or taking in a few local sights. The excellent service and superior facilities make for an unforgettable stay. A concierge, safety deposit boxes, disabled facilities, smoking area, and babysitting services are just a few of the facilities that set this property apart from other hotels in the city. All guestrooms feature a variety of comforts such as a shower, laptop safe box, satellite/cable TV, air conditioning, and internet access to please even the most discerning guest. Throughout the day, you can enjoy the relaxing atmosphere of the pool, spa, steamroom, fitness center, and outdoor pool. Pan Pacific Serviced Suites Orchard, Singapore is an ideal place of stay for travelers seeking charm, comfort, and convenience in Singapore.
Show more Show less



  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • spa
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • grocery deliveries
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • library
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • 24-hour check-in

Business & money services

  • photocopying

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • French
  • Malay
  • Tamil
Show more Show less


The property does not provide housekeeping service on Sundays or Public holidays.

Breakfast is not available on Sundays or Public holidays.

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 96.3 SGD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 20Km
Number of Floors: 16
Number of Rooms : 126
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 2008
Year Hotel Last Renovated: 2014
Show more Show less

Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 9.2
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 7.8

mark R.
July 07, 2016
Highly Recommended
This is simply the best serviced apartments in Singapore and the location is outstanding!

Hon L.
June 11, 2016
Great Stay !!!
Location is good. Rooms are big and clean ! Amenities are convenient and readily available.

Sauhard S.
June 03, 2016
Possibly the best location in town!
We stayed at PPSS Orchard for 7 days in the last week of May. We had booked a 1 bedroom executive suite for this period. We were a couple along with a 3 year old kid. The unique selling point of the property is it's location. It is extremely well located in the heart of town, only a short two minute walk from the MRT station and bus station (of Somerset road as well as Orchard road). Within a similar walking distance, there are numerous options to dine out, access to a large supermarket, access to the Singapore Visitor Center as well as experience the hustle bustle of Singapore city. The apartment (we stayed on the fourth floor) is extremely well laid out and spacious. It had all the amenities we had expected (washing machine with dryer, hot plate, refrigerator, TV, etc) and was extremely comfortable. Breakfast, while restricted in its spread (as is common to most serviced apartments) was extremely well presented and replenished. All the articles were extremely well prepared and fresh. We enjoyed each breakfast thoroughly. Please bear in mind that there is no breakfast served on public holidays and Sundays. The same goes for housekeeping services as well. The staff was very helpful and responsive. Whatever minor requirements were presented by us were taken care off on an immediate basis. The only thing that we request the management to consider is the upkeep of the furniture in the rooms. The upholstery on the sofa cum bed as well as the dining chairs was quite soiled and dirty (with marks of spillage made possibly by earlier occupants). Given the 5 star rating as well as the price being charged for each apartment, cleanliness everywhere is a basic expectation. And it is only for this reason that I have not rated this property 5 on 5. P.S - A full length mirror would also be a good to have in such a nice apartment.

kimsean M.
May 23, 2016
Clean, great location, perfect stay
The room was great, huge and have everything that we need. Also the location is perfect, got restaurant and mrt in just 1 minute walk. They got breakfast, not a lot but the food is good for me as Asian people.

Kyaw K.
April 27, 2016
Need to improve room cleaning service however some cleaner performed good cleaning. Request a higher floor room for two weeks ahead but hotel staff arranged at lower level saying the others are not available. Hotel staffs should inform this in advance before arrival before payment done.

allan N.
April 22, 2016

Stuart M.
United Kingdom
April 03, 2016
Close to everything ~ including money.
The location is superb as it is close to all of the major shopping attractions and within easy reach of restaurants and cinemas. I have stayed here twice and thoroughly enjoyed both visits.

eunhee K.
South Korea
January 25, 2016
nice people
people work there are very kind

Lieke W.
January 02, 2016
Good location & best facilities
1. Location 2. Facilities 3. Room size

December 29, 2015
Excellent Stay at the Pan Pacific Serviced Suites
Accomodation, Location & Amenities
We stayed at an Executive suite here for 12 days, accompanied by our 4 year old kid & it was an impeccable stay. The place is absolutely spic and span and the staff is extremely helpful. Rooms are equipped with all the amenities and the free wifi service is also excellent. The staff is extremely friendly, & service is quick, smiling & efficient. The location is unbeatable for shopping, dining and transport, and although it is in the heart for Orchard Rd we didn't find it noisy. The suites are modern & well equipped with top of the line amenities, including a fully equipped kitchen, & also feature a smart TV with lots of HD & other channels. We look forward to our future visit to Singapore, & would certainly return to the PPSS Orchard during our future visits.