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Pan Pacific Singapore Hotel

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595 (Show on map)

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Area: Marina Bay Number of Rooms: 790
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
2280 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.1
All reviews (2280)
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Nelson Y. Families with older children Philippines, June 5, 2011
friendly hotel, nice location, and spacious rooms

location
10
very accessible location, near to convenience store,and restaurants. walking distance from the singapore flyer and just in front of marina square. friendly staff, nice location and spacious rooms
Sheanyu C. Couples Malaysia, June 5, 2011
Excellent Lobby

The ambience and the room
7.3
This hotel has won awards before and you can see why. The whole lobby is just superb! It goes all the way up to the roof. The lighting in the hotel is by the skylight with very minimal soft lighting along the corridor. It gives you a very comfortable feeling. The deluxe room is just big! Bigger than the average hotels. As for the toilet, it is huge as well. It has space for a separate shower, a separate toilet and a long bath. The hotel staff were also quite helpful although I had to wait longer for the rooms (approximate of 2 hours wait for my check in.
Shopping Tip: This is in the Marina square are. As such the shopping malls are all conveniently linked. A short walk will take you to Marina Square shopping mall and slightly further away (5 mins walk) you'll get to Suntec City. It is also quite closely linked to the MRT (circle line) where you can go to Dhoby Ghaut (for more shopping). All in all, stay in this hotel if shopping is your game.
Deqin P. Families with young children Malaysia, June 5, 2011
good hotel

spacious
7.7
have had a pleasant stay with my family there. close to shopping centers and night life spot, it is very convinient for us. also it is near to the 2 new integrated resorts (irs), which are within 15-20 minutes taxi ride. customer service level is above average, but i wouldn't say it is perfect. overall, it is still a good option for hotel stay while you are in singapore, considering the location and affordable pricing for a 5 stars hotel.
Hotel Feature Tip: Go for city view
Andrew H. Couples Canada, June 5, 2011
Nice hotel, very friendly staff

Nice clean rooms, well equipped, many amenities and friendly concierge staff
8.7
we arrived on a friday afternoon and the check-in took quite some time as the staff were all occupied with other customers... to be expected for a friday, perhaps. the staff were quite friendly, though, and were prompt to help with questions and offered to assist any way they could. the not so good part of our arrival was that our room wasn't ready (at 5pm?) and would take an hour or two to be cleaned. we were offered free drinks in the lounge (but not alcoholic!), which was a bit of a bummer... but better than nothing. our room, once ready, was in excellent shape and very comfortable. would stay again.
Sightseeing/Attractions Tip: This hotel is nicely situated within walking distance of many of Singapore's famed attractions (theMarina Bay Sands, Merlion Park, etc). Your idea of "walking distance" may vary based on how well you tolerate the heat and humidity though.
Ishak D. Couples Indonesia, June 4, 2011
Great location with great view

Great view, nice staff and great location
8.3
The hotel is certainly one of the nicest hotels in the area, located nearby malls and entertainment areas. Room was nice, a bit old, but nice and clean. The view from the room was also nice, especially during the evening. The breakfast was also nice, selections were a bit limited, but still nice. What we love the most is the location, it is near to everywhere.
Harry M. Couples Australia, June 3, 2011
friendly hotel in a great location

able to dine,shop etc when the weather is raining without getting wet.
8
This hotel is in a great location with easy access to Suntec City,Marina Plaza & the Millenium walk, which now has a new metro rail station.The staff are very helpful especially Jumaidi of the arrival staff & when needing a taxi service.
Sightseeing/Attractions Tip: Close by is the Marina Bay Sands Casino Complex,with many attractions, & the view from the top is sensational.
Sue K. Solo travelers June 1, 2011
Great hotel and excellent customer service

Close to shopping malls and day tour operators
7.7
Pan Pacific was recommended to me by family members who have stayed there many times - the hotel came up to expectation and was a great place to stay.
Sarah B. Business travelers United Kingdom, June 1, 2011
Great hotel comfy beds lovely setting

Great shower view and balcony
7.7
It was a lovely room and great business lounge. Just one issue was there was no tonic water in the mini bar
Leslie T. Couples Australia, May 31, 2011
Great Hotel fabulous views from our bedrooms

Great location, rooms were well appointed, service super friendly
9
I can certainly recommend this Hotel to anyone. The location is good as it is close to shopping and restaurants. The staff are friendly and helpfull. Will definitely stay there again when in Singapore.
Anthony R. Business travelers Philippines, May 30, 2011
Great hotel and location

Near public transportation; helpful staff, nice rooms
9.3
Staff was very helpful and courteous. The location was great very near the Singapore MRT and the Marina Bay attractions. The fact that it was near the MRT station and was in the Marina Bay area made it quite easy to get around. Rooms were great. Would recommend this hotel to others.

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Customer Reviews - Pan Pacific Singapore Hotel, Singapore

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