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Pan Pacific Singapore Hotel

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595 (Show on map)

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Area: Marina Bay Number of Rooms: 790
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
2345 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.1
All reviews (2345)
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Ja H. Couples Malaysia, October 1, 2012
Wonderful hotel and great service

Great design with lovely room layout, wonderful staff services
10
The overall hotel design is very nice. The room is spacious and cleanliness and layout are excellent. The staff and room services are wonderful and always helpful. The hotel is located just next to restaurants and shopping centres, which makes dining and shopping easy, and it is just 30 minutes away from the airport. Great value for money.
Cheryl C. Couples Singapore, September 30, 2012
Good hotel, clean rooms

good location, spacious and clean rooms
8
Ask for a room on a high floor, it's quieter. Rooms were clean and spacious, wi-fi was steady. Pillows were a bit too soft for my liking although bed was fine. Staff were reasonably friendly although check-in took a longer time than expected.
Esther T. Solo travelers Singapore, September 29, 2012
Generous sized rooms

Newly refurbished
8.3
Comfortable bed, generously sized bathroom. Good views from the room as well. It is also Close to the circle line but further from the red mrt line which links you to most places. But lobby is nicely and newly decorated. There is also a club at the first floor called mink that is popular with the locals. All in all, good hotel although pricey
Geoffrey C. Couples Australia, September 21, 2012
Hotel very comfortable with friendly service

Helpful staff. Good Location. Rooms large with Balcony. Luxurious bathroom
9.7
I cannot find any negatives with our stay, especially as they had not completely finished their renovations. The Pacific Club was worthwhile especially with the views from the floor that it is situated on.
Gan C. Couples Malaysia, September 17, 2012
Nice and Great Hotel

Location and Room Quality
8.3
Overall nice hotel with newly renovate lobby. The Shopping is a side door away with a lot of place to eat. You can walk to Marina Bay as well, but it will be 20min walk. Breakfast is with various variety.
Shopping Tip: The Shopping is a side door away with a lot of place to eat.
Rachel L. Business travelers Malaysia, September 16, 2012
Excellent service but terrible experience

Location
8.3
i was staying for four nights. the first impressive to me when i walked in was really nice. the staffs are friendly and kind. service provided is beyond expectation. however, i experienced a power cut in the room for 5 times which i find it it annoying. they've change the room for me but the carpet is quite smelly and so does the pillow. internet service was quite good and speed is fast enough. location is perfect as it is link to a shopping mall.
Joyce A. Groups Singapore, September 16, 2012
Comfortable short stay

Fuss free check-in, Comfortable room, Central location
7.3
Chana S. Business travelers Thailand, September 13, 2012
Very good service

New Reception Area and new Bar style
8.7
Friendly atmosphere like stay at home. Staffs are very knowledgeable and very fast response. Room also renovated and very nice compare to before renovated. Bar area is very energetic and beautiful.
Restaurant Tip: Very nice Chinese Restaurant
Robert F. Couples United Kingdom, May 28, 2012
Good location but small rooms

Location and helpful staff
7.3
I was offered this hotel as an alternative to the Pan Pacific Singapore at almost the last minute.I accepted because of the time involved and was not informed that there were workers in the Hotel 7 days a week from 8 am until 6 pm. Had i been aware of this i would certainly tried to find somewhere different.As well the rooms are very small for a supposing 5 star Hotel. We signed for the Breakfast deal, which was very good, except for the Indian family who liked to handle all the food. We made sure we had fresh or beat them to the buffet.
Nightlife Tip: If you happen to be in Singapore on a Saturday evening do not attempt to visit Sentosa Island as i did, it was a nightmare, the tour guide literally ran us around the events to try and keep to the schedule,we failed and as a result missed the first 10 mins or so of the main item"the song of the seas".Very disappointing.
Rusman H. Families with young children Indonesia, April 15, 2012
Good convenient hotel with mall aside

Good location with a very convenient facilities, nearby mall and public transport
8.3
Since we take our early morning flight, we have to drop by early at the hotel. Luckily, the receptionist allows us to check in earlier.
Hotel Feature Tip: The window of hotel made of all glass with no safety block at high rise. Hence staying with overactive young kids could be a bit worry that they could bump over the glass.

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Customer Reviews - Pan Pacific Singapore Hotel, Singapore

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