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Pan Pacific Singapore Hotel

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595 (Show on map)

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Area: Marina Bay Number of Rooms: 790
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
2408 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.1
All reviews (2408)
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Michael H. Couples Australia, October 23, 2012
Stunning views and extra helpful staff

Everything was great
8.7
Stayed for two nights as beginning to our honeymoon, staff were extremely polite and helpful. Great views of the harbour from our room and great choice of food for breakfast, especially liked the crepes! Lovely to see nice touches everywhere and attention to small details made our stay even nicer. Thanks to everyone there!
Alexander K. Couples Germany, October 21, 2012
Nice freshly renovated hotel with friendly staff

Great Lobby, great Gym
7.3
The Hotel is freshly renovated and good looking. The lobby area is amazing. Unfortunately the Minibar was haeting the drinks instead of colling due to zero ventilation around the fully covered minibar. During our stay they replaced the minibat two times but we never had cold drinks. Anyway, this is just a small issue. The room could be a bit bigger for a hotel priced at that level.
Hotel Feature Tip: Take a room at the upper levels with harbour view and you will be amazed.
Janice L. Couples Singapore, October 21, 2012
hotel with good service

excellent service from the counter
8.3
Had a wonderful experience in this hotel, with excellent service from the front desk counter.
Rogier D. Couples Netherlands, October 18, 2012
Good choice

Location, friendly staff
9
We had just one night stay. It isn't cheap, but it's worth it.
Dannyn A. Couples Singapore, October 17, 2012
Good hotel with great location and great dining.

Location, room view, good front desk
6
Mike S. Couples United Kingdom, October 16, 2012
Great location, not sure of value for money

Great location
6.3
Booked this room thinking it had a balcony (am a Smoker), found out that to get a balcony would cost SGD 30++ a night extra. Switched rooms OK no hassles. Some things in room were annoying, MP3 cable didn't work and hotel couldn't fix. On the last day the phones went dead so couldn't call to get bags collected. You can't get any food from restaurants after about 9:30 PM. Also discovered that the mini bar has sensors attached to the drinks so if they are moved (in my case to store medications), the hotel will charge you :( well I guess it's Singapore and everything is ++.
Andrew S. Couples United Kingdom, October 12, 2012
Fantastic service.

Pacific club, harbour views, atrium.
9
A fantastic place to stay in a great location. Upon arrival they knew who we were presented my wife with flowers and we were taken direct to our room to do the check in. The room was on level 33 and was amazing with great views. Recommend the pacific club rooms, the cocktail hour and canapés in pacific club are amazing. A great place to stay for honeymoon
Desmond L. Families with young children Singapore, October 7, 2012
Excellent Experience

Professional Staff with centralised location
10
It was the most memorable experience that my family enjoyed for a long time. When we checked into the hotel, we were told that we have booked into the wrong "Pan Pacific Hotel". This is because we assume that there is only one Pan Pacific Hotel in Singapore. To ensure a good experience for my family on this short getaway, the duty manager went the extra mile to contact Agoda to resolve this mistake that I have made. Besides giving us a competitive room rate, my family was offered complimentary breakfast on the following morning. The room was good with all the essential stuff of a 5 Star hotel.
Wan L. Business travelers Malaysia, October 5, 2012
good service with a smile

good service, room clean and lovely hotel
8.3
Very good service, room clean and excellent wifi service. GOod location but not so convenience to town and far for MRT station.Prefer provide the shuttle bus to MRT Station.
Dinah A. Couples Finland, October 5, 2012
Great location and service

Location, service, view
10
Location is almost at the bay side and walking distance to every where. Taxi is cheap and one possible for transportation. Service is friendly with a smile - at all times. If there is a line during rush time (check-in/-out) suddenly more workers will appear and everything goes smoothly. Club room: access to bigger rooms which is good when staying more then one night. At the club level beautiful view, free wifi, resfreshments and snacks (international and local food, drinks and sodas). All the lifts are with a view (same in most of the hotels with multiple floors) - might be stressful for people with fobia of highs.
Hotel Feature Tip: If alone and with budjet:use MRT orans-line and exit at the "Promenade". You can also use greenline from Airport and take a taxi from Cityhall. Otherwise use airport´s shuttle service. Club rooms are nice and the view from the roof club room is priceless (360 degree around the city and way over roof tops)

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Customer Reviews - Pan Pacific Singapore Hotel, Singapore

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