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Pan Pacific Singapore Hotel

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595 (Show on map)

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Area: Marina Bay Number of Rooms: 790
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Recent customer reviews

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Fantastic

8.7

based on
2231 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.1
All reviews (2231)
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Joy T. Couples Australia, December 24, 2011
Beautiful hotel in fabulous location

Friendly & efficient check-in, offered up-grade to balcony room.
10
We chose the Pan Pacific for its location to the waterfront and also based on previous Agoda reviews. We were not disappointed! Loved it from the moment we walked in. Welcoming feel in foyer, lovely Christmas Tree and Gingerbread house, as we were there a few days before Christmas. At check-in we were offered an up-grade to the Business Executive package, the best $70 per night I've ever spent! This gave us a room (with a balcony) over looking the Esplanade Theatres and the Marina Bay Sands hotel comlex. Loved looking out at night at the beautiful lighting displays and in the morning watching the sun appear through the fog. We were entitled to use the business office facilities, great for checking and printing our flight details for travelling home. It gave us access to the hospitality room on our last afternoon. Wonderful to have somewhere quiet to sit before leaving for the airport. Best of all were the breakfast, morning teas, afternoon teas, the evening drinks and canapes on the 22nd floor. My daughter said we'd never have to go out to eat, could happily stay up high and watch Singapore do its thing! Can't wait for an excuse to travel back to Singapore and stay at the Pan Pacific!
Xiu L. Couples Singapore, December 24, 2011
Lovely hotel with good service

Lovely hotel with nice features and good service
9
this is my third time staying in this hotel. the staff is very polite and nice. will definitely stay again.
Francis D. Solo travelers Australia, December 23, 2011
Fantastic hotel with a fabulous location.

Fantastic views, great restaurant, excellent rooms, fabulous service
9.7
This is one of the best hotels i have stayed at. It is tops in all categories explored. Very very good. A bit pricey but if you want to spoil yourself then this is a must.
Restaurant Tip: All the restaurants at the Pan Pacific are well worth trying. Especially the indian one.
Yung K. Business travelers Singapore, December 23, 2011
Good reasonable 5 star hotel

Location is good
8
Good easy check in? Near the IR. walking distance to nearby malls. Easy connectivity to airport and orchard road.
Sim A. Couples Singapore, December 22, 2011
Magnificent from entrance decor to room setup

Room is spacious, the breathtaking view, the very professional reception, location is excellent for shopping and amenities. Great pool
9.7
It was very relaxing, perfect for privacy and resting for those who need a real place to get away and just rest your weary bodies and minds. Great Gym and pool. Most comfy bed ever experienced. Nice bathtub. Spacious wardrobe with good number of hangers. The pillows however are too soft and don't provide good neck support. All in all a perfect stay which i look forward to experience again soon.
Shopping Tip: Marina Square shopping centre is at your doorstep where you can buy anythg you want, catch a movie and eat from an endless number of choice restaurants or fast food, but be back before 11:30pm so as to avoid having to walk alittle far to get back onto the hotel.
Yih S. Solo travelers Malaysia, December 22, 2011
Excellent hotel

Best customer service and gym facility
9.3
the hotel customer service is one of the best in singapore. staffs are always polite and helpful in any situations. the room was immaculate and i was upgraded to a premier room with balcony facing the city harbor. the gym has the latest high tech treadmill with a personal tv on it with cable channel to browse around. i would recommend this hotel to business travellers and families alike.
Restaurant Tip: Check out the Japanese teppanyaki restaurant on the fourth floor of the hotel.
Irene T. Couples Singapore, December 21, 2011
Nice room,location good.

Great service from the staff upon arrival
5.7
the room was good but it will be great to face e marina bay sands view,ours is facing the other side.
Choy L. Groups Singapore, December 21, 2011
Good hotel with good facilities

In the heart of the shopping
8.7
Stay was pleasant with a free upgrade to another better room
Shopping Tip: Great hotel to be in with shopping right at your doorstep
Jackson C. Couples Philippines, December 21, 2011
Very good Hotel

Clean, Big room
10
Pan Pacific Marina Hotel is very good and quiet hotel. All you needs is around the corner. Good food, shopping and MTR. Also sightseeing places is also short distance like Marina Sand, Flyer, Bogis and a lot more.
Alex L. Couples Malaysia, December 20, 2011
Nice room, need more improve for their hotel staff

Nice room and location.
6.7
i had a bad stay at pan pacific. hotel's staff tried to get in my room without my notice. never face this problem at any hotels in the world. hopefully they can improve their service and respect their guest. pan pacific still one of my favourite hotel. beside that, the room are nice and comfortable enough.
Shopping Tip: Great location. Walking distance to most of the shopping mall and food court.

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Customer Reviews - Pan Pacific Singapore Hotel, Singapore

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