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Pan Pacific Singapore Hotel

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595 (Show on map)

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Area: Marina Bay Number of Rooms: 790
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
2373 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.1
All reviews (2373)
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Nicholas B. Groups Singapore, September 17, 2011
lovely hotel and service with a smile

big rooms
10
pan pacific singapore hotel, with its proximity to the central business district, is located in the heart of marina bay, a shopping haven of over shops and restaurants near the singapore river. the hotel offers direct access to the singapore international convention and exhibition centre via a sky bridge. in fact, this luxury hotel in the heart of singapore, is walking distance from many historic landmarks, such as the padang, stage to some of the most significant national events, the cenotaph and the commemorative landing site of sir stamford raffles - founder of modern singapore.
Duane A. Couples Singapore, September 17, 2011
Great View

Great View
9.3
As the initial Deluxe room given to us was located beside the lift-landing, we offered to upgrade ourselves to the next category (that was the last room due to late check-in). The arrangement was done effortlessly through the phone and the key to our new room was delivered to us within minutes. We stayed at the panoramic room which gave us unblocked view to the marina bay, and the open-air balcony allowed morning breeze from the bay to freshen the room.
Carolyn C. Couples Singapore, September 17, 2011
Comfort hotel but access to shopping is poor

comfort n cosy
8.3
Check-In at reception - system messy - no proper queue but the service is quite ok because e service staff serve guest with a refreshing towel. Access to shopping centre no proper signs and bad access and no shelter
Robert C. Solo travelers United States of America, September 16, 2011
Good executive room and great location.

Large room with good bathroom amenities, good service.
9.3
Booked a 6 night stay, got upgraded to an executive suite. Huge room with a dining table, two large tvs and a large poster style bed. Two small complaints, they did not follow thru with clearing out the mini bar and no newspaper delivery. Filling out their online survey, quickly solved the problem. Breakgast was limited in the Bering suite, but sufficient. I used the business center to print out copies of my dinner reservations and got quick and friendly service. Great location, with a 15 minute walk to Marina Bay Sands. I would stay here again, but maybe try the Pacific room if the rates are good.
Joachim L. Couples Australia, September 13, 2011
We were very happy with our room/location good

location - good restaurants
7.3
We felt that the breakfast service on 22nd floor was not always up to standard - food was slow to be replenished and sometimes it took ages to get a cup of tea! Servicing the room on a couple of occasions was not done until after 3.00pm
Shopping Tip: We loved the Paragon Shopping Arcade
Kamthorn T. Couples Thailand, September 12, 2011
Nice and comfort room

Free wireless internet, near the shopping mall
9
This hotel is located near other interesting places. My wife and I had a wedding party to join at this hotel. The food is this fine and good quality.
Sightseeing/Attractions Tip: We can take a walk in a short distance to the present most popular place, Marina Bay Sand Hotel and Casino or just a few minutes by taxi.
Heru S. Business travelers Indonesia, September 12, 2011
Great stay and location

service is great
9.7
excelence stay and will surely return back on next trips.
Hotel Feature Tip: great amenities
Ronald V. Couples Netherlands, September 12, 2011
Great location; noisy neighbours

Good value for money
9
clean, comfortable rooms. deluxe balcony on the tenth floor where probably family rooms. the connection was a door which was a noise leak. till 3.00am a lot of noise from the neigbours. no sleep.
Reynaldo P. Families with young children Philippines, September 11, 2011
Best Value

Location
10
Away from Orchard road but offers the same shops nearby without the stress
John L. Couples Iceland, September 11, 2011
Ideal location

Within walking distance to a variety of shopping arcades, restaurants etc
9.3
having stayed for 4 nights at the pan pacific, singapore, which was not our first time we were thoroughly impressed with the attentiveness and friendliness of the staff. the deluxe room was spacious and tastefully furnished and the bed was comfortable. the only drawback was that space was limited more so when carrying two suitcases. this service plus the reception staff at the club level were exceptional. nothing seemed to be too much trouble for the friendly staff. the hotel concierge was very helpful more so very knowledgeable and always courteous & helpful. the hotel location is excellent with easy access to several shopping centres e.g. marina square and marina bay sands. the latter is quite new and has interesting features such as the venice-style canal, sky park and casino - not to mention the up-market shops and a number of good cafes. a wee bit of a nuisance was caused by the fencing erected in the streets for the upcoming grand prix – though this had nothing to do with the hotel but it did cause some inconvenience.

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Customer Reviews - Pan Pacific Singapore Hotel, Singapore

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