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Recent customer comments

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based on 2815 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2
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Munia K.
February 20, 2012
Wonderful hotel, very good location.
Excellent and helpful staff & great room
the room was wonderful with great views. loved the way the blackout and vanity curtains were remote controlled. bathroom was huge so my husband and i were never in each others way. bed was exceptionally comfortable. lots of lifts so you never had to wait too long. staff were beautiful and friendly and very efficient.

Imran L.
United Kingdom
February 19, 2012
Nice hotel with excellent service
Gym and swimming pool
Good standard of rooms, but not that big. Very efficient service and always with a smile. Location is ok but a bit of a walk to get to marina bay where all the nice restaurants are.

Fazhong D.
February 18, 2012
great location and room
the location is right in the middel of everything. the room is good and services are very good. my conference was in the hotel which made everything much easier. the only issue i had was the price was big high.

Lee M.
February 18, 2012
Great Service and Positive Atmosphere
Walking space at corridors, friendly services of staff, view from the hotel room
i was very pleased about the stay at pan pacific singapore. they have one of the cleanest rooms and friendliest service. i liked how the staff are always so attentive, even at the lounge and dining rooms. i absolutely love their beds, i could fall asleep anytime. room size is pretty comfortable and i would definitely book pan pacific singapore again.

Bridget A.
February 18, 2012
Wonderful hotel and awesome location
The bathroom was incredible comfortable and well-stocked with luxurious amenities
We stayed to celebrate our honeymoon at this hotel and we had a fabulous time. The hotel's location is great and shopping was easily accessible. The check-in was a breeze and fast. We had the beautiful view of the city and the sea from our room.

Gerald K.
February 17, 2012
Luxurious and classy hotel
Honourable service standards and very clean hotel rooms
I had a beautiful new years day stay at the pan pacific! Although it was rather crowded upon check-in due to the influx of guests as it was a holiday, the staff made an appoint to serve complimentary drinks while we wait for our turn. The rooms were very clean and the bed was incredibly comfortable. The view we had from our balcony was also very breathtaking. The nearby marina square shopping centre was also very convenient to settle our meals. Toilets in our room was big and was very clean.

Arianna L.
February 17, 2012
great location and pleasant stay
very convenient, near to shopping malls, pool looks great
everything about the hotel stay was pleasant, air-conditioning was good, bed was comfy and bathroom facilities were great!

Diana Z.
February 17, 2012
nice comfortable bed
great location to mink nightclub, very clean

Vanessa A.
February 17, 2012
Good Location Financial Distrct hotel
Easy Access and shoppping paradise with IR nearby
I booked for a Panoramic room and get the best view of Singapore Night view. Should be a good view when F1 is roaring.

Harrid I.
Brunei Darussalam
February 16, 2012
A beautiful hotel with five star service.
Great views of marina bay. Great Service.
Simply wonderful. Housekeeping should be given an award. Their service at the hotel is second to none. The only let down was their air conditioning system in the room. It was however rectified by the manager on duty by providing us with a new room on the 29th floor. Room service is a let down for the hotel, and I do hope they work on it before my next stay.