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Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore 039595

Recent customer reviews

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Excellent

8.7

based on 2749 reviews

2115 reviews in English

Value for Money
8.2
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.2
All reviews (2749)
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Wilma M. Couples Singapore, April 14, 2012
Service was lacklustre

Comfy bed and good food
6.3
AV portal was not working and there was no useful service personnel that offered a solution, except asking me to perhaps take a dip in the pool instead. In all seriousness, this was not the kind of service I expected.
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Simon L. Couples United Kingdom, April 14, 2012
Good location, Good rooms....

Location
8.7
Room was great, location is good for everywhere...
Sightseeing/Attractions Tip: universal Studios is highly recommended!
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Patrick W. Couples Singapore, April 14, 2012
Friendly Staff

Shopping Centre
8
hotel room is spacious and clean, the bed is large and comfortable. the toilet is equipped with a tub and a separate shower area.
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Jung H. Business travelers South Korea, April 13, 2012
Great location and nice rooms with balcony

Everything was perfect!!
9.7
The service, rooms, and atmosphere was perfect. The location of of the hotel is at nearby central of the city. The mall 3 different malls were in 2min walk. Variety of choice for restuarants are nearby.
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Natalie S. Solo travelers Australia, April 12, 2012
nice service

elevators
8
hotel is being renovated and did receive a free upgrade.
Sightseeing/Attractions Tip: marina bay sands - restaurant Ku De Ta. Great food.
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Doddy T. Families with young children Indonesia, April 11, 2012
great location, good services, and best view

services and location
8.7
1. services very good, for my family, check in and check out very fast, transportation good. generally good service. 2. The room clean, we have balcony, so have best view to the bay. Very nice in the night. the room spacious for 2 child. 3. Location very small to the mall, market, everything we need here.
Restaurant Tip: There is a food court with many choice of food at the mall besides the hotel.cheap,good views, there is halal food, try this.
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Abdullah P. Couples Malaysia, April 10, 2012
The staff are all very friendly and nice location

Nice location
8.3
short stay but both my wife and me were having good time.
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David P. Couples Australia, April 9, 2012
A fantastic experience in service and location.

Cleanliness, friendliness and access to shopping malls and main tourist attractions
9
every member of the pan pacific staff were a delight to deal with. offered every assistance with a smile. rooms were spacious and always perfectly clean.
Shopping Tip: Be a little careful when shopping for camera's and jewelry in China town as some shop keepers are very pushy. Don't rush into a decision that you may regret soon after. Be especially aware of being offered wide angle and 2 x telephoto adaptors for your lenses. These are offered are far higher than retail prices as they know that you have researched the lens prices but have no idea about the adaptors.
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Choon Y. Business travelers Malaysia, April 9, 2012
Very good location for shopping and business

next to marina square mall, great food and shopping area
9
very convenient location, taxis and mrt access, and shopping.
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Hwe E. Families with young children Singapore, April 8, 2012
Great Hotel

Reasonable room rates
9.3
nice and comfortable stay over to have a peaceful mind of rest. customer service personnel provide excellent services but should be more careful with arrangements. rooms are neat and clean. hotel should have more facilities for infants or kids, like playroom and children pool. restaurant personnel should be more alert on guest request but food serves are nice with quite a variety.
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