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Panviman Chiangmai Spa Resort

197/2 A. Muang, Mae Rim, Chiang Mai, Thailand 50180 (Show on map)

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Area: Mae Rim Number of Rooms: 42
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

from 2355 reviews

Value for Money
8.5
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
8.4
All reviews (2355)
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Lisa P. Solo travelers United States of America, August 10, 2013
The Ultimate Disappointing Stay

Private balcony, mountain view, spa
5.3
I was looking forward to staying at this hotel. Sick for more than two months, I was looking for a retreat where I could work on getting back my health. I booked this hotel because of the services that it was supposed to offer - such as group yoga - combined with a luxurious room. When I arrived, I heard a couple of guests learning from reception that the hotel shuttle service would not be available for them for the return from Chieng Mai even though they had reserved it - so already a sign of problems. When I inquired about the group yoga, I learned that only individual yoga was available - for 2,500 Baht for two hours! Apparently group yoga is if you arrive as a group. I was promised that the manager would contact me the next day. Reception telephoned me later to say that I was signed up for yoga the next day. But, individual yoga for 2,500 Baht. I declined. Yet, the next day the spa called me to say that the yoga teacher had arrived! I explained the situation. The spa was very helpful and said that I could pay just the yoga teacher's fee and not the spa fee. However, without prior notice, I was not able to take advantage of spa's offer. I booked a room at Panviman for six nights based on the advertisement of its services. It was disappointing to discover that these services are not as advertised, and I was too tired to cancel my remaining reservation and go to another resort. The staff at the restaurant and the spa are kind and helpful. I did not, however, hear anything from the manager as promised. No one at the hotel tried to help me meet my needs in terms of the lacking services. When I was checking out, I again expressed my disappointment with the hotel - the worst experience I have had in Thailand in 20 years. The person at reception was not surprised - nor upset - with my concerns. I will not stay here again, nor would I recommend this hotel to anyone else.
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Pui Y. Couples Hong Kong, August 10, 2013
very relax with good spa

very beautiful just it is quite far away from City. For quite and relax is excellent
6.7
Very good stay in this resort. The vegetables are growth by the resort which are very fresh and delicious.
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Patiya P. Solo travelers Thailand, August 9, 2013
A Luxury hotel in a jungle

Clean rooms, nice restaurants and big pools
8.3
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Steffens G. Families with older children Indonesia, August 9, 2013
comfortable stay

clean, attentive staff, close to nature
9.7
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Karen C. Solo travelers Singapore, August 9, 2013
pleasant and close to nature.

very warm and attentive staff
7.7
Generally, pleasant and staff are very nice and approachable. However, cleanliness needs improvement as I found traces of ants near bedside table. Bed is too hard for comfort. The furnishings inside valley deluxe room were really old and there is no view outside balcony. otherwise, generally a very relaxing place to stay for vacation.
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Karen C. Solo travelers Singapore, August 6, 2013
average spa hotel

warm hospitality. nice swimming pool. close to the nature.
7.3
A little disappointed. Furnitures very old. Ants on bedside side table. Strange smell in the guest room. must improve on the standard of cleanliness.
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Shaun B. Couples United Kingdom, August 3, 2013
Great Experience

Site layout. Dining Views and quietness.
8
Superb site. Excellent pools. Food of good quality at a fair price.
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Soohyang C. Couples South Korea, August 1, 2013
late review..

just sooo perfect place for relaxing
8
beautiful scenery n fine facilities with reasonable price. really worth the money oo. wish i could stay long there but sadly we didnt have much time.. maybe later!
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Itthikris T. Couples Thailand, July 31, 2013
Perfect

clean
10
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Christina S. Couples Austria, July 28, 2013
Fantastic

rooms, view, pool
9
Just Perfect
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Customer Reviews - Panviman Chiangmai Spa Resort, Chiang Mai

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