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Good 6.5
Based on 65 reviews

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About Paradise Island Resort

Description

Paradise Island Resort is idyllically located on Paradise Island, a great choice for families and those who enjoy a quiet yet convenient location. Choose from the self-contained apartments that are comfortable with Surfers Paradise skyline views or Hinterland views, making it a perfect holiday sanctuary. The riverside verandas are a perfect place to sit back and relax. Guests are also just a short stroll from the heart of the cosmopolitan delight of shopping, dining, and entertainment on Cavill Avenue as well as the world famous Surfers Paradise. Paradise Island Resort is a memorable alternative for vacationing in Gold Coast.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • spa
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (within 3 km)
  • tennis courts
  • garden

For kids

  • pool (kids)

Food & beverage

  • BBQ facilities
  • vending machine

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
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Policies

A credit card security deposit of AUD 200 is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.3km
Distance to Airport: 30 km
Internet Usage Fee: 5 AUD
Non-Smoking Rooms / Floors: yes
Number of Bars: 0
Number of Floors: 5
Number of Restaurants: 0
Number of Rooms : 194
Parking Fee (per day): 0 AUD
Reception Open Until: 05:30 PM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1993
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.1
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 6.0
  • Staff Performance 6.5
  • Value for Money 6.5
  • Food/Dining 5.2

8.8 Ronnie F.
Australia
May 02, 2016
Very enjoyable again
Very enjoyable again

9.7 John D.
Australia
March 02, 2016
Great Location
Location, Pool, View from room
Very pleasant, wished there had of been shampoo and conditioner provided.

8 WING C.
Hong Kong
February 21, 2016
Nice location
Very nice location near surfer paradise and free parking!

7.7 Tyrone N.
Australia
October 07, 2015
Paradise
Location location location

8 brianna K.
Australia
August 25, 2015
great hotel in the middle of surfers
location, price and car park
It was good. Room was small but we were only there to sleep! Great location and easy t spend time in surfers pr travel down the gold coast highway!

3.7 Soraya S.
Australia
July 17, 2015
Dusty and spiders net heaven
The location was great
Very disappointed the room was really dirty 10 days whithout cleaning or changing the towels. Wall and ceiling covered in dust and spider net...

8 Sarah-Jane W.
New Zealand
July 10, 2015
Amazing
Location. Comfort. Flash

5.3 Darhim H.
Malaysia
April 14, 2015
Luckily it was just for one night
Secure parking, location, spacious living area
My family of (including 2 boys aged 12 and 10) were actually staying at Chevron Towers nearby but as it was a special 5 night package and we were in GC for 6 nights we had to find a cheaper place to stay for the extra night being the day we landed from Kuala Lumpur. The additional night in Chevron would have cost a bomb because it was outside the promotion period (being Easter Sunday). We arrived late as we grabbed a bite to eat after an 8 hour flight so we got to the hotel by about 10pm. We were quite bemused and pleased at the same time about the level of trust as there was no one at reception after hours, we simply picked up our keys from a key box. I liked the fact there was temporary parking with a 2 hour limit right by the lobby to allow for unloading the car then there is a secure underground parking accessible using the room key's "dongle." The 2 bedroom apartment was spacious and came with a river view that was promised. However the main complaints we had were: 1/ The kids bedroom was separate, which in our case is fine but I would imagine those with much younger kids would find this a problem. 2/ The aircon remote in the kids room did not work even with a full battery so the room was freezing. We had to open the doors to let in some heat - a real waste of energy. 3/ The general condition of the apartment was very poor. The walls were patchy and dirty and the carpets looked really old. We checked out by 8am the next day and were happy that it was just a transit stop.

8.3 ivy M.
Singapore
April 06, 2015
Good stay
Washing machine and dryer, cooking stove and utensils availability
It was pleasant but there should be a free wifi in the room.

3 Michelle G.
United Kingdom
February 09, 2015
Disgusting. Disgraceful. Worst place ever.
Location
My stay was disgusting. I have never ever stayed in such a terrible room and that includes many backpacking stays years ago. The list is almost too long to write - when bringing it up with Reception it took a whole page for them to list - and 2 days later I am still appalled by what was presented to me. Worse was some 30 hours after I was promised a call from the Manager I am yet to receive it. Dirty (just about everything!) walls, floors, bathroom (including hairs and squashed bugs!), shower tray, shower curtain, sofa, chair, curtains, blankets, cutlery and crockery. A hole in the bathroom door, cracks in the walls and ceiling. A fan that didn't work as per the switch and was falling out of its ceiling fitting. 3 lamps; 1 worked, 1 didn't and 1 buzzed when it was turned on. No mattress protector and I'm pretty sure bed bugs! I wouldn't stay back here again if they paid me!


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