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Parc Sovereign Hotel - Albert St

175 Albert Street, Bugis, Singapore 189970 (Show on map)

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Area: Bugis Number of Rooms: 172
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
4936 reviews

Value for Money
6.9
Location
7.7
Staff Performance
7.1
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (4936)
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Nagesh M. Families with young children India, May 18, 2015
Good Location, Clean Hotel but Small room

Good Location, Friendly Staff, Clean rooms
7
Only downside was that the room and bath room were really small for the price. Room size barely enough for 2 people and a suitcase. Other than that the Hotel is clean, has a nice small pool, a great location with lots of places to eat around and the Little India and Bugis MRT just 10min away.
Astrid D. Families with older children Indonesia, May 16, 2015
it's not as good as expected

small, very small, very very small room
5.3
This is my second time staying at this hotel, at first everything is well, since we want to go several times to Bugis area, we choose this hotel for the second time. But on this second stay, I found many little things that don't suit the price that we paid. The room is far too small. I couldn't even put two luggages in the room. The bathroom made me cramp, as the shower was not even 1 x 1 m square, it is 80 x 80 cm i guess, so taking a shower is very devastating. The lobby is almost always crowded. The only advantage is Wifi connection is available 24 hrs for maximum 3 gadgets.
Shing W. Business travelers Malaysia, May 13, 2015
Bad customer service

Location, cleanliness and interior design
5.3
It was pleasant but not great. Bad service and staff should go for some EQ and customer service kind of training so they won't be so rigid when they are faced with problems.
Yun H. Families with older children China, May 11, 2015
Overall a good stay. But can be noisy sometimes

Door man was really helpful. Reception was also quite warm. Great location.
7.7
We travelled as a big family and stayed there for 4 nights. Overall a pleasant stay. However the hotel can do more to provide a even more pleasant environment. Some guests were talking really loud in the early morning during our stay but no staff came to ask them to lower their voice. We asked for room u pdates and paid the bill in cash. Later during check out we were informed the bill was calculated wrongly and asked to provide the original receipt.
Prayoon S. Families with older children Thailand, May 10, 2015
very nice

kind bellboy , great door security , location
8
Anthony L. Couples Singapore, May 6, 2015
A Overly Rated Hotel

Convenient, Small and Ful of Flies
5
It's actually same style as a budget hotel for the standard rooms category. Room and toilet is really small. And toilet is full of flies. When you are showering, they will be flying all above you.
Andy H. Business travelers Indonesia, May 6, 2015
extra small room

within walking distance to mrt station
4.7
really small room and airplane sized bathroom with clogged wash basin tv only has 7 channel with dirty remote and needs new battery unable to use wifi connection the fo called me on 10.30 am for check out reminder which's really annoying
Ali S. Couples Philippines, May 6, 2015
A little bit of everything

Affordable, convenient & clean!
7.3
quite uncomfortable at first because very small space, bath a little bit messy after shower, small cr, small space in general.
Alex Z. Couples Singapore, May 5, 2015
Room poor cleanliness

fast check ... nice lobby... helpful front desk
6.3
Overall ok.... very disappointed in cleanliness of our room since we stayed 5 nights,expected pillow cases to be changed daily but doubt it is changed! Upon returning to our room, pillows is ALWAYS not placed neatly! Hair in sink! Our newspaper left on the floor was pushed to a side without folding it neatly!no fresh water bottle even though left the opened water bottle that had been drunk by a quarter!
Vincent S. Families with young children Singapore, May 4, 2015
What I book isn't what I got

Location, Location, Location
6.3
I paid abit more for a Executive Room as it is supposed to come with a King-Sized bed. Instead, I was given a room with 2 single beds that are combined. After requesting for a change, they gave me a room with a Queen-Sized bed when I paid for a King-sized. In the end, I have to accept the room with 2 single beds as it is slightly bigger than a Queen-sized after combining.

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Customer Reviews - Parc Sovereign Hotel - Albert St, Singapore

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