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Park Hill Hotel Mactan

Matumbo Pusok, Lapu-Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 24

Recent customer reviews

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Good

7.0

based on
803 reviews

Value for Money
7.7
Location
7.9
Staff Performance
6.8
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.4
Food/Dining
5.8
All reviews (803)
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Brandilyn H. Solo travelers United States of America, September 7, 2012
Big room, nice staff, grumpy owner

The hotel was very close to the location I needed to get to and was very close to restaurants and shops in the area.
6
I stayed on the ground floor and there was a damp, mildew smell which tends to happen in tropical climates. I would recommend asking for a 2nd or 3rd floor room because it probably won't smell as bad. Otherwise, the room was spacious, had cable and served it's purpose. The staff was very friendly, but seemed a bit reserved which I imagine comes from "walking on eggshells" with their Korean boss. I assume he's the owner and/or manager who needs to learn a few things about customer service and the hospitality industry. I often overheard him yelling at the staff in front of guests, which made both his employees and I feel uncomfortable. Not once, did he offer any words of kindness to me as in "good morning" or even a hello and I saw him quite often throughout my stay. The hotel looks as if it was just recently acquired as the restaurant is practically abandoned and the building itself looks dull and lifeless. Again, it served it's purpose and you get what you pay for, but a little warmth and professionalism from the owner would have gone a long way.
Restaurant Tip: Lots of restaurants and the marina mall close by.
David L. Solo travelers United States of America, September 5, 2012
Great for a night's stay...

Low cost, reasonably clean and secure, good Internet access
8
typical philippines apartelle. room was reasonably good sized and clean. bring your own soap/shampoo/toothbrush, etc. bed was in good condition. internet access was fast and free. staff was friendly and helpful. walking distance to ml quezon highway and marina mall.
Marie-Louise S. Families with young children Philippines, September 4, 2012
Spacious hotel near the airport

Very close to the airport, rooms are spacious, breakfast was yummy...
6.3
The road getting to the hotel can be creepily dark at night. Even the hallway inside the hotel sent shivers in my spine. Just ignore it if you're there for one night. The cable TV stopped before 10PM when we stayed and didn't turn back on until we left. The room we had was spacious though and was clean. Breakfast was tasty. It was a good walking distance to public transportation.
Maria C. Groups Philippines, August 26, 2012
gloomy rooms, poor service

near the airport
3
Gloomy rooms with musty smell. Bathrooms do not have shampoo nor soap. You have to pay extra for the use of pail and tabo. And our breakfast came 1 and a half hours late. Despite the nearness of the hotel to the airport, we almost missed our flight because of the late breakfast. Their excuse was that they only have one stove in the kitchen working.
Angelo M. Solo travelers Italy, August 21, 2012
Good hotel close to airport

Clean, cheap, close to airport
8.3
Hotel is very close to airport, 1 km. Is also very close (5 min. walking) to shopping area in Mactan, with restorants, mall, shops, bank, etc Room is good, price is cheap, aircon, cable TV, good toilet. Staff is friendly and professional.
Keat S. Groups Malaysia, August 21, 2012
Good Value & Location
6.7
Very near to Mactan Airport, easy to access and good location
Keat S. Groups Malaysia, August 21, 2012
Good Value & Location
6.7
Very near to Mactan Airport, easy to access and good location
Maria R. Solo travelers Philippines, August 20, 2012
Reasonably-priced hotel but no wifi

Price is cheap. The bathroom was big.
5.7
You get what you pay for but it didn't matter cause I only stayed for a couple of hours overnight. The room is okay. The bathroom is big. We were roomed near the lobby where the wifi is but it still didn't reach our room. I stayed with a 15-year old. She didn't complain. The location is a little hard to get to.
Restaurant Tip: There's a nearby Japanese restaurant, Nonki, that serves good food.
Takashi K. Families with older children Japan, August 20, 2012
Closed to airport

Kind and friendly staff
7
We just stayed this hotel on last day in Cebu because our flight was early morning and the hotel is very closed to airport. Room was ok but air conditioner was too noisy, but overall was ok because of reasonable price and hotel staff was very kind and friendly.
Hiyasmin V. Families with older children Philippines, August 19, 2012
location

location
6.3
The hotel is near the airport but still needs to take taxi to go there. The small is room. It has mosquito. The amenities are limited and no freebies at all. No free shampoo and soap. Even hot water are for sale. In general, the stay is not so comfortable.

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Customer Reviews - Park Hill Hotel Mactan, Cebu

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