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Recent customer reviews
March 22, 2009
Other better value Amsterdam hotels available
Close to the Museum district, and Hard Rock Cafe and other cafes. Popular bar with the older trendy crowd. Nice trendy fireplace in the lobby.
Very disappointed with this hotel. It was expensive compared to other similarly rated hotels nearby. A Super Room is meant to be a Double, but only a pull through curtain separated the shower and toilet cubicles from the bed. (no bath). An Executive Room was the equivalent of a Double room at other hotels, with a separate bathroom with shower and bath. Hotel was double booked and even though I had paid for a Super (Double)room, I was given a single room. Hotel staff initially were very unhelpful with rectifying the matter and unkeen to provide any refund or remuneration. They eventually conceded and did move me to a larger room the following day, but I had to spend the night in a single room and didn't get any refund back on the difference in price. I wasn't the only guest who experienced difficulties, others had to stay at nearby hotels as there were no rooms, even though they had confirmed bookings and had prepaid. The bar was however very lively and busy with a well dressed older trendy crowd. However there wasn't very much space available in the bar in which to position oneself. The most unsatisfactory hotel stay I have had from a supposed 4* hotel in quite a while.