Excellent 8.9
Based on 129 reviews

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About Park Hyatt Saigon Hotel

Description

Whether you're a tourist or traveling on business, Park Hyatt Saigon Hotel is a great choice for accommodation when visiting Ho Chi Minh City. The hotel lies 0 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Park Hyatt Saigon Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, postal service.

245 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, sewing kit, slippers, towels, separate living room can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as yoga room, hot tub, fitness center, outdoor pool, spa. Superb facilities and an excellent location make the Park Hyatt Saigon Hotel the perfect base from which to enjoy your stay in Ho Chi Minh City.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • yoga room
  • fitness center
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • nightclub
  • salon
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • currency exchange

Languages Spoken

  • English
  • Italian
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1690000 VND
Breakfast Charge (when not included in room rate): 650000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 km
Distance to Airport: 7 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 2
Number of Rooms : 245
Parking Fee (per day): 00 VND
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2005
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.7

Kia L.
Malaysia
July 07, 2016
Services are everything but it's ranked lowest among all your criteria
Services and hospitality weren't up to 5 star standard. Second floor restaurant service was way too slow. It took me 3 hours to finish a meal. Spa was the biggest disappointment with those premium charges paid.

craig H.
Australia
May 31, 2016
CEO
Really nice best in HCM

Gia Đ.
Vietnam
April 13, 2016
Nice
Nice location, cleanliness

Anna H.
China
April 11, 2016
Weekend in Saigon
Wonderful hotel. Staff were excellent - concierge particularly knowledgable and helpful. Everyone we encountered was top class from front desk to spa to the waitress in the lounge. Our stay was very short but made unforgettable by the team at the Park Hyatt. Thank you.

Timothy H.
Australia
April 04, 2016
Almost the perfect hotel
Almost the perfect hotel. Would go back. Food, facilities and location perfect. Staff well trained. But a couple of times commitments were made that were forgotten. For example asked the concierge to track down a particular store. They said they would and never got back to me

Sue-Shan Q.
Singapore
February 29, 2016
Great location with nice rooms
Location, nice rooms and cleanliness
Overall our stay was pleasant except for the staff at Xuan Spa who seemed very disgruntled that we cancelled our booking for 2 pax even after informing one of their colleagues that we were not going for it and instead will get our other traveling companion to go for a session. And to be fair, there was no mention of a cancellation policy when we first made the reservation so when she personally had to come by the third time, after 2 of her colleagues already came by to remind us of the booking, she also made it very clear that we were, in her words, "denying her customers and making her lose 3 customers!" because we didn't fulfil the reservation for 2 pax. I'm not sure if this is considered service at a high end hotel brand such as Park Hyatt but we certainly had an unsavoury experience with your spa operator's staff.

MD N.
Malaysia
February 21, 2016
Very Good
The hospitality is very good. The room is nice.

colin S.
United Kingdom
February 17, 2016
Superb hotel
We wouldn't hesitate to stay at the park Hyatt again upon our return to Saigon

Adam H.
United Kingdom
February 16, 2016
Great location but sometimes Hyatt lets you down
This is a good Hyatt hotel but it is expensive, be prepared to high western prices in this hotel for the same goods and services that you can buy for one third to half outside. There is hefty service and tax charges on purchases in the hotel. The staff are generally good kind people but there knowledge is not as good as you would expect. Most other hotels offer complimentary airport pickups and drop offs, breakfast included packages etc it is pay as you go here. Bed in a luxury king was somewhat hard and uncomfortable and rooms are smaller than you expect in this part of the world, all be it there is a recent refurbishment.

Claire M.
United Kingdom
January 13, 2016
Review
Location, Cleanliness, Pool Area


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