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Recent customer comments

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All reviews (128)

Business travelers (47)

Couples (40)

Solo travelers (19)

Families with young children (8)

Families with older children (10)

Groups (4)

Excellent
8.9
based on 128 reviews
Hotel Condition/Cleanliness
9.2
Facilities
9.3
Location
9.4
Room Comfort/Standard
9.1
Staff Performance
9.0
Value for Money
7.9
Food/Dining
8.7

9.6 Timothy H.
Australia
April 04, 2016
Almost the perfect hotel
Almost the perfect hotel. Would go back. Food, facilities and location perfect. Staff well trained. But a couple of times commitments were made that were forgotten. For example asked the concierge to track down a particular store. They said they would and never got back to me

9.3 William T.
United States of America
December 22, 2015
n /a
the people
excellent

9.3 Sarah L.
Australia
September 26, 2015
A very pleasant stay
Good service, location, hotel room facilities are up to date, very international standard
Enjoyed every moment

8.7 Peter C.
United Kingdom
August 16, 2015
Park Hyatt review
Location, staff and cleanliness
It was great apart from the bed which was so hard both my wife and I hardly slept. Secondly despite it being a brand new Park Hyatt it was obvious a lot of the finish was lower quality local contractors; for example the pool has very sharp edges on the steps which will likely cut someone one day especially kids playing.

6.3 ng H.
Malaysia
February 15, 2015
Poor interior and not even meet grand hyatt standa
Locations, concierge
It was ok and not impressed with the interior. Good locations.

8.3 Adam H.
United Kingdom
December 15, 2014
Very good stay
Square one restaurant, Bar in front lobby with fab piano players, staff
Very good very enjoyable. Rooms a bit tired but hotel closes for three months in 2015 for a refurbishment so expect it to be Wow after that.

10 Ly G.
Cambodia
December 08, 2014
Nice room
worth for money, good location and friendly staff
i love the hotel and the location

9.3 Azlan Z.
Malaysia
November 17, 2014
Great service all round
The thing that struck me most was how warm and friendly the staff were and the effort they (all of them, without exception) made to make my stay a very comfortable one.

9 my V.
Vietnam
November 30, 2014
Should be upgraded
I like it in general
Fantastic

10 NICOLE H.
Singapore
October 27, 2014
Park Hyatt - can't go wrong.
service, standard, ambience
Food was not awesome, but service and amenities as usual were hyatt standard. Can't go wrong :)