Very good 7.7
Based on 189 reviews

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About Park Lane Hotel

Description

Located on the Upper East Side in Central Park, Park Lane Hotel is the perfect place to experience New York City and its surroundings. Visitors to the hotel can take pleasure in touring the city's top attractions, such as Scholars’ Gate, FAO Schwartz, and Garth Clark Gallery Inc.

Park Lane Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities, such as a restaurant, meeting facilities, business center, concierge, and safety deposit boxes, can be enjoyed here.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find a seating area, cable TV, internet access, a daily newspaper, and a bathtub. The hotel offers fantastic facilities, including a fitness center to help you unwind after an action-packed day in the city. Park Lane Hotel is a smart choice for travelers to New York, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
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Policies

All hotel guests must be 18-years old to register and have valid photo ID.

Please note that there is a package handling fee for all incoming and outbound packages.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 628
Parking Fee (per day): 58 USD
Time to Airport (Minutes): 25
Year Hotel Built: 1971
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Verified traveler reviews

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Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 9.5
  • Room Comfort/Standard 7.8
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.5

Ariyani H.
Indonesia
April 21, 2016
Dissapointed by reception staff
Reception staff was saying we only paid 1 of the room and demand payment of the other room, when we actually already paid in full for both rooms, she was also being rather rude which is a dissapointment since the rooms are not cheap. We are also dissapointed since there is no coffee/ tea maker set in the room which should be basic amenities. Old building, need refurbish especially the hallways to the rooms. Lobby still looks good and Concierge staffs are wonderful though.

DONG L.
South Korea
July 09, 2015
Hidden Facility Fee - USD 30+ per day
Location near Central Park.
I will never stay in here again.

Jose V.
Philippines
June 22, 2015
Great location but there are other adjoining hotel
location and room size
Upon check in, front desk read my voucher and handed me 2 keys. Given rm 2015 and entered into a much bigger hotel room than most for the price. Upon checking the bathroom, though older had good basic needs for a traveler. Except the toilet seat had horrible inside stains which was not answered despite my calls. The room though it says int he contract with city view had the back building views. So much less for the Central Park South view! I would attach pictures if I could here. On check out I was given a bill of $130 for facilities usage. I argued this amount and discovered it meant for the wifi, 2nd floor welcome drinks and supposed free coffee which was not even mentioned upon check in. The wifi I had to argue was a feature I considered when booking for a hotel and saw it indicated in agoda that it was free. Only then did they let go. Was this necessary? There are many other hotels adjoining that is worth checking at the rate I paid for this 4 nights stay. Bed and the size of the room is however very comfortable. BTW I had to ask for a small refrigerator, cause the room didn't have any. Would I stay here again? NO

Robert H.
Germany
May 28, 2015
Rather good
Reception,bed,location
None

Emma R.
Indonesia
March 29, 2015
Good location, 2 minutes walk from 59th st subway
Location, view of central park, good price
Good value for money, but additional facility fee 30$ a day is a minus, better include it in room price, location superb

Clair M.
United Kingdom
March 28, 2015
Tired hotel in great location
1. Location 2. Views of Central Park 3. Room size
You can imagine that the Park Lane was a stunning hotel 20+ years ago. The main reception/bar area still looks very grand but the room we were given was tired and in need of a refresh. The location is the selling point of this hotel. They tell you at check-in that there is a $30 (excl tax) per night facilities charge that includes wi-fi and free drinks & canapés from 5-7pm in the bar. I didnt argue about this but did feel a little agrieved but it turns out at check-out i was only charged $60 (for 6 nights) which seemed fair as i had used the wi-fi and had visited the 'free' bar at least 3 times. There are no tea/coffee making facilities in the room but there are plenty cafes and a couple of starbucks within a few minutes walking distance. The staff were very helpful & polite. We paid approx £115 and that seemed fair based on the location.

Patcharawan S.
Thailand
March 13, 2015
Great location.
Beautiful room decoration, good location, good service
Great.

THERESA T.
United States
January 28, 2015
Our stay at Park Lane
Location and service were excellent
We had a great experience.

Carly-Jo S.
Australia
January 07, 2015
Great location, below average service.
The location, the park view room breakfast and house cars.
While the location was perfect, the service was lacking. On multiple occasions our room was not serviced adequately (I.e. Cups we're not replaced with clean ones, bath mat not replaced etc). We also asked for a fan to be brought up to our room and had to call 3 times. The service staff at the restaurant were quite slow and

Melanie B.
United States
December 23, 2014
Lovely hotel across from Central Park
Prime location, very clean and modern room, price
My husband and l had a lovely stay here. We wanted a great location with a holiday vibe and the Park Lane easily fit this description. Also, everything was very new and modern, and the subway station was a 1~minute walk away. I would absolutely stay here again!!



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