Back to hotel info

Very good 7.7
Based on 6 reviews
Excellent 8.2
Based on 1081 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 6 reviews
  • Cleanliness 7.0
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.0
  • Value for money 7.7
  • Food/Dining 8.3

Grant from Canada
Small exclusiveTreasure with great $ervice...
All the staff were great and really worked together as a team. Booked on for a rate of $100 US.Got upgraded to top floor corner suite. Free Parking via consierge. Great Free Breakfast ...
Reviewed March 13, 2016

Carlos from Chile
Reviewed March 03, 2016

Thomas from United States
Lovely hotel is a very...
This is a really fine hotel in a great location that is very well maintained.
Reviewed March 02, 2016

Hawido from Germany
Good place in Providencia, Santiago...
Breakfast okay, specially for Chile. Situated central in Providecia, only 5 min to Metro, although very silent. Very helpful staff.
Restaurant staff really overstrained while their own action night buffets: Not clearing the table. Selfservicing necessary for clearing the table and serving the buffet drinks. That is poor.
Reviewed February 28, 2016

Shurong from China
location is good. helpful staff! Thank you!
Wi-Fi does not work well.
Reviewed February 26, 2016

Alan from United States
Park Plaza Santiago is a...
The staff was extremely accommodating,especially Leonardo,Waldo and Pablo The hotel is in a beautiful section of Santiago.
One hand towel is provided for two guests.The breakfast buffet needs to tighten its operation as items run out and too much time passes before replacement. Also, during two stays totalling nine days, ...
Reviewed February 23, 2016

Steven from United States
Value and comfort with respectful...
The location is great for access to shopping, center of town and other services. The food in the restaurant is good.
Rooms were dimly lit and and air conditioning was rather noisy.
Reviewed February 23, 2016

Anonymous from Germany
Solo travelers
Too outdated, needs refurbishment
Breakfast was good
The wifi did not work in the corner room and I was there for work. Had to go to the lobby several times to get my key activated. The elevator sensor was not working and I got hit by the closing doors ...
Reviewed February 12, 2016

Hector from Chile
Great location and nice reception area
The service was really bad specially in the restaurant, people with no training at all, they were afraid of asking or even talk to the costumers, they were talking by their cell. phones most of the ...
Reviewed February 08, 2016

Grace from Chile
Good didn'the honor their Lowest Price guarantee....costing us several hundred dollars over a 3 night stay!Not good business.
Reviewed February 07, 2016