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Very good 7.3
Based on 913 reviews

Recent customer comments

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Very good



based on 913 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.8
  • Location 9.1
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.1
  • Food/Dining 5.8

Kym B. from Australia
Business travelers
Stayed one night in September 2015
And across the road is a little pub
The pub across the road
Good. Shower small.
Reviewed September 27, 2015

Kelvin M. from Zimbabwe
Solo travelers
Stayed one night in April 2015
Comfortable stay
Close to city, friendly helpful staff, quiet rooms
Reviewed September 17, 2015

hsu I. from Australia
Couples
Stayed 3 nights in September 2015
only location is good
only location
it's was earliest checkout time I had ever. it's 10am usually it's 11am. They charge aud2 per luaggae of you want to leave your luggage in the hotel. how stingy it is! Room is ok . Clean nothing much.location is the only unbeatable thing
Reviewed September 13, 2015

NGO T. from Vietnam
Families with young children
Stayed 2 nights in September 2015
Good location but the room abit smelly
Location
Location is good
Reviewed September 08, 2015

Piranavam G. from India
Business travelers
Stayed 4 nights in August 2015
Poor Standard. Un Friendly Staff
Good Location
Not Happy. Most cases Agoda rating helps to find a good hotel but for Regis, the rating did not reflect the standard of the hotel. Very Unfriendly staff. No amenities in the Room. Not clean enough even after room servicing.
Reviewed September 07, 2015

wong M. from China
Business travelers
Stayed 3 nights in August 2015
Convenient location
Convenient location, lots of shops and restaurant around, window can be opened for fresh air
I asked for a late check out for 1 hour, but it costed $40.
Reviewed September 06, 2015

Jessica H. from New Zealand
Solo travelers
Stayed one night in September 2015
Great location
Location, Location and Location
Location was great, so close to everything that I needed. Hotel itself is small, the male front desk staff I came across were all really friendly and helpful. However, the female staff who checked me in seemed to be in a rush to get me out of her way and wasn't very helpful and informative. The room I had was tidy, but it really needed a good clean and dusting. The curtain had a thick layer of dust and when I open the curtain, all the dust just dropped on to my head and clothes, the windows were very dirty too. The TV remote had a layer of dust as well. The toilet is so small, and the water pressure is low. The room's sound proof is not so good I could hear the next door neighbour's toilet flushing, having a shower, the room above me people walking etc. Overall, it was ok, a little below my expectation. The pic from the website looks good but the actual room is not really like that. But it's okay for one night stay and the cost is reasonable. Love the location so handy to everywhere.
Reviewed September 06, 2015

Donald B. from Australia
Business travelers
Stayed one night in August 2015
review
position price position
Ordinary
Reviewed August 30, 2015

Tina S. from Australia
Solo travelers
Stayed 3 nights in May 2015
Good location and tidy room
Location, cleanliness, value
Reviewed August 27, 2015

Oliver D. from New Zealand
Solo travelers
Stayed 4 nights in August 2015
Very Disappointing
Location, View from roof, Friendly housekeeping staff
I was very disappointed with this hotel. When I was checking in another guest called reception complaining about the heat. When I got to my room it was very stuffy. I put on the air conditioning turn knob to "hi" and left the room for dinner. When returning it was even hotter than before to the point it was making me sweat. I called reception who advised its central heating and told me to set it on low and open the windows. They offered a fan which I accepted as I had booked the hotel for 4 nights. They confirmed room number to deliver the fan. Unsure what happened but I did not receive it. I had to sleep with the windows open, in order to not damage the curtains I had to leave them wide open also. This meant i got all the noise from the local fire station trucks rushing off and the sun waking me up at 6:30am. The bathroom was also a let down, they use shower curtains (which I hope they change after every stay or this could contain other peoples urine and any number of things) and the shower was very small and had no water pressure so was not easy to get a comfortable temperature shower even after following the detailed instructions on how to get the water to work. After dealing with lack of ability to sleep, unpleasant showering, I was excited about the idea of checking out. i was surprised there was a $2 charge to hold my bag for the day. I asked why they charge and I was told it was because they did not have much space and it is to discourage people from leaving there bag. If i had not prepaid though a third party booking agent i would have checked out the first night and found another hotel. Only things I can not fault is the Location and the housekeeping staff who made an effort to say good morning. Unfortunately even the location being so good would not bring me back to this hotel, when i stay in a hotel I expect to be comfortable and be able to use the room in a way that fits my schedule not the other way around.
Reviewed August 27, 2015