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About PARKROYAL Kuala Lumpur

Description

Ideally located in the heart of the city’s Golden Triangle area, PARKROYAL Kuala Lumpur is just minutes away from the business, shopping, and entertainment hub. All rooms and suites offer stunning views of the city’s skyline and the Orchid Club rooms provide an added level of comfort. Guests can make use of the boutique, babysitting services, 24-hour room service, and on-site restaurant. The hotel is perfect for business travelers because of its state-of-the-art business facilities, consisting of conference rooms and a business center. The main ballroom can accommodate up to 450 persons. Relax at the hotel and make use of recreational facilities such as a swimming pool, massage parlor, and fitness room. If you’re looking for a special and unique experience, look no further than PARKROYAL Kuala Lumpur.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay
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Policies

All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 240 MYR
Breakfast Charge (when not included in room rate): 50 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 70. Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 2
Number of Rooms : 426
Parking Fee (per day): 0 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1974
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Food, drink and entertainment

Chatz Brasserie

Chatz Brasserie

Featuring an open concept kitchen, the restaurant is designed to create a relaxing ambience thats perfect for all occasions

Si Chuan Dou Hua

Si Chuan Dou Hua

Originating from Sichuan province, the Si Chuan Dou Hua Restaurant at PARKROYAL Kuala Lumpur brings together gourmet food, culture, tea and tradition with every meal served

Hot Gossip

Hot Gossip

Much like an open secret, Hot Gossip is a popular getaway for guests needing a break from the citys buzz

Klix Lounge

Klix Lounge

This modern lounge offers a wide selection of specialty drinks and premium pours for you to enjoy

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Recent customer comments

Filter by traveler type
All reviews (5387)

Business travelers (998)

Couples (2053)

Solo travelers (666)

Families with young children (738)

Families with older children (454)

Groups (478)

Excellent
8.2
Hotel Condition/Cleanliness
8.3
Facilities
7.8
Location
9.0
Room Comfort/Standard
8.3
Staff Performance
8.1
Value for Money
7.9
Food/Dining
7.6

10 dina P.
Indonesia
April 30, 2016
Holiday
I am from Toraja Indonesia and my Husband is UK citizen, currently we live in Kemaman which is East Cost Malaysia. We visit this hotel almost every month for the last a year now, me and my husband loved it, the prices are very reasonable and we alway take the club room every staying cos it's quite cheap for having a big room and can get privilege at club lounge which is provide cocktails and great canopy for a couple of hours. Absolutely no complain, the stuff were very friendly.

10 Sek-Ching C.
Malaysia
April 23, 2016
Very good
Easy access to KL

8.8 Surachan S.
Thailand
April 22, 2016
Best thing for this trip
Nice hotel especially for the club room. We got more than value that we pay. Love it will come back again next time.

6 sagara K.
Sri Lanka
April 23, 2016
Excellent Location for Shopping - OK Hotel - Poor
Hello. If you are some one who is looking for great hospitality this is probably not a hotel that you want to be in, even Club Benefits the service is just average and if you are not a club member service is simply below average. If any of the management seeing this review please at least teach your staff how to serve food. Almost all of the staff I delt with did not know the basics about serving food. Check in Process: I have ordered a Premier Suite with Club Benefits but on arrival they have given me a wrong room which was cheaper than the Premier Suite but I have been billed for the Premier Suite. When I complained staff confirmed me that it is indeed a Premier Suite, in order to prove they are wrong I had to show a screenshot of the room photo from Agoda which made them finally admit they have given me a wrong room and then still it took them 5-6 hours to get it confirmed and offer the actual Premier Suite. With all these issues which wasted almost half a day of my time not even a simply apology was made to me by hotel staff. Booking a Taxi from hotel (BE AWARE): If you book a taxi from the hotel it would be twice as expensive than a normal taxi, they call it a premium service so that up to you to decide but the FUNNY PART IS, when you book a taxi through the hotel the hotel staff at the gate (probably Indians) comes and tell you, Sir dont book a Taxi from the hotel its very expensive I can get you a one for a very cheap price... bla..bla... his cheap price was 120 ringgits but I didn't fall for that and it only cost me 60 ringgit to go to batu caves via hotel taxi. Hotel staff should look in to these as its very bad for your image as your own gate staff is trying to make money from your hotel guests. Personally I would recommend any one staying in KL to use https://www.grab.com/my/ which is the most friendliest and cheapest taxi service in LK. (at least 4 times cheaper than hotel service) Other than these issue I was generally satisfied with the room

8.8 andrew D.
United Kingdom
April 20, 2016
Good quality
Brilliant buffet breakfast,good swimming pool, mostly helpful staff (insipid understaffed reception).Great location for shopping and only 10 minutes walk to the restaraunts and bars of Chankat Bukit Bintang.

8.8 Ponmudi B.
Sri Lanka
April 20, 2016
Super
Good service and food is good

8.4 Cheng L.
Thailand
April 17, 2016
Makan-makan, beli-beli and jalan-jalan
Excellent hotel, service and great value-for-money rooms

8.8 Annabelle F.
Mauritius
April 18, 2016
Great location, quick service
Great street view. My kids enjoyed the view and could see the monorail passing by now and then. Quick check in and check out. Good service when ask for extra towels. Good location, just beside Lot 10 and sun gei wang. Berjaya times square, farenheit, pavillion are not far away as well. So, if you are in kl for shopping, it is a great location!

10 Charles G.
New Zealand
April 18, 2016
Staff are great and helped me with all my needs
Stayed in a Club Suite room and found this to be just perfect ... Club facilities are great and after trying most in KL ~~ I would say these are the best . A special thanks to Shaun { sales manager } for your 5 star service

8.8 LEE L.
Malaysia
April 16, 2016
5 stars
Clean friendly staff


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