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PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia., Bukit Bintang, Kuala Lumpur, Malaysia 50250 (Show on map)

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Formerly : Parkroyal Hotel

"Courteous staff, excellent location, value for money..."

  • Danilo, Philippines
  • July 28, 2015
  • Area: Bukit Bintang
  • Rooms : 426
  • Free Wi-Fi

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Room Types
Superior Queen
Superior Queen-Bed & Breakfast
Superior Queen - 30 days in advance
Superior Queen - 14 days in advance
Superior Queen
Deluxe King
Deluxe Twin
Deluxe King
Deluxe King - Bed & Breakfast
Deluxe King - 14 Days Advance Purchase
Deluxe King - 30 Days in Advance Purchase
Deluxe Twin - 14 days in advance
Deluxe Twin - 30 days in advance
Deluxe Twin
Deluxe Twin - Bed & Breakfast
Orchid Club Premier - 14 Days in advance
Orchid Club Premier - 30 days in advance
Orchid Club Premier
Orchid Club Premier
Family Suite
Family Suite - 14 days in advance
Family Suite - 30 days in advance
Family Suite - Bed & Breakfast
Family Suite
Premier Suite - 14 days in advance
Premier Suite - 30 days in advance
Premier Suite
Premier Suite


When would you like to stay at this hotel?

Features of PARKROYAL Kuala Lumpur

24-hour front desk

24-hour room service

airport transfer



business center

car park

coffee shop



executive floor

family room

laundry service

meeting facilities


poolside bar


room service

safety deposit boxes



shuttle service

smoking area

Sports and Recreation

fitness center


outdoor pool

pool (kids)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)





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Ideally located in the heart of the city’s Golden Triangle area, PARKROYAL Kuala Lumpur is just minutes away from the business, shopping, and entertainment hub. All rooms and suites offer stunning views of the city’s skyline and the Orchid Club rooms provide an added level of comfort. Guests can make use of the boutique, babysitting services, 24-hour room service, and on-site restaurant. The hotel is perfect for business travelers because of its state-of-the-art business facilities, consisting of conference rooms and a business center. The main ballroom can accommodate up to 450 persons. Relax at the hotel and make use of recreational facilities such as a swimming pool, massage parlor, and fitness room. If you’re looking for a special and unique experience, look no further than PARKROYAL Kuala Lumpur. Ideally located in the heart of the city’s Golden Triangle area, PARKROYAL Kuala Lumpur is just minutes away ... see more
All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
240 MYR

Breakfast Charge (when not included in room rate)
50 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Distance to Airport
70. Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

Filter by Traveler Type




from 4895 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4895)
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Danilo D. Families with older children Philippines, July 28, 2015
Bad experience turned out good.

Courteous staff, excellent location, value for money
My wife and I were with our 3 adult children for a short holiday in KL, Our flight came in a bit early and we were at the hotel at 11:30 am. As expected, the rooms were not ready yet. We were told to come back around 2:00 pm. We took this chance to have lunch and walk around Sungei Wang. We got back around 4:00 pm and to our consternation, the rooms still weren't ready. After about 30 minutes of waiting around the reception area, we were getting pretty upset. When we got to our room however, we forgot about everything as the rooms were very clean, quite spacious. After about 10 minutes of being in the room, there was a knock on the door and it was somebody with an apology letter and a platter of fruits. From then on everything went smoothly and the courteous staff responded very quickly to all our request including arranging for a trip to Malacca and a van to bring us to the airport. It just goes to show that some bad starts can still end up with an enjoyable and pleasant stay. Five stars for ParkRoyal.
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Fahmi A. Families with young children Oman, July 26, 2015
Everything is perfect in this hotel except few

Location, Room Size and Staff
Everything was perfect except the furniture of the Room is overused and the complimentary internet is very Poor
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Seah S. Solo travelers Singapore, July 25, 2015
Comfortable and convenient

Cleaniness, location and staff
Comfortable and peaceful.
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Jedmark V. Groups Philippines, July 24, 2015

Definitely i'll be back to this hotel because of their friendly staff and nice location
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Thomas M. Families with young children India, July 24, 2015
Great hotel at a convenient location

good service, good breakfast, spacious and tidy room.
Stayed from 21st July to 24th July at deluxe twin bed. Really enjoyed my stay with family and kids. Few negative points:- Kept few magnum ice cream in the mini bar and it became liquid. First time seeing a 5 star hotel with an empty mini bar not even a coke. For those who value money and those first time in KUL Beware of the tour packages available or recommended by the hotel. Tour 51 really sucks you with an additional 6% . Taxi service arranged by the hotel charges at least 2 times compared to the executive Taxi service which is blue colour . There is red colour budget taxis available just outside the hotel With good service at a price 3 times lesser than hotel taxi services.
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Anthony R. Solo travelers Australia, July 21, 2015
Great location

Close to shopping, great place to stay, close to nightclubs and restaurants.
Stay was very enjoyable, third time here.
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Vidi Y. Families with older children Indonesia, July 20, 2015
A warm heart in the middle of kuala lumpur

Swimming pool, food, the room
I was stayed for 2 nights, and we're satisfied. The room was good, the food is nice. The best part that i liked is the smell of lobby. Relaxing. Walkaway to berjaya times square, lot 10, sungei wAng, pavillion, farenheit 88, alor and berlys choco store... I will come back again when i'm on kl
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Melanie J. Couples Singapore, July 20, 2015
Will be back

location, spacious room and clean
Great location. Got the highest level which was pleasantly surprised was very spacious. Bathroom and shower were seperate and seemed small to me. Overall, extremely clean. Will definitely be back!
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John M. Families with young children Australia, July 19, 2015
Not bad value for money, good location

Pool, Room Service, Location.
Had a room on the top 21st floor and to be quite honest the room needs some serious sound proofing, you could hear every vehicle and even people talking loudly from the street below. Had a problem with the light and exhaust fan in the bathroom not turning off and reported it to the concierge desk the following morning, here I am back home after a 9 day trip and still waiting on it being fixed. Over all it's not a bad hotel and provides excellent value for money and top location but please it's a 4 star hotel, definitely not 5.
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Alan N. Families with young children Malaysia, July 19, 2015
Parkroyal Stay

Location, Food, Room size
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Customers like this hotel for:
Nearest transport:
  • Monorail Station - Bukit Bintang (0.2 Km / 3 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (17.5 Km)
  • Putrajaya International Convention Centre (27.8 Km)
Customer comments:
  • "Good location for transportation" , "Great staff" , "Newly renovated rooms"
Top attractions in the area:
  • Sungei Wang Plaza (0.2 Km / 3 min walk)
  • BB Plaza (0.2 Km / 3 min walk)
  • Lot 10 Mall (0.2 Km / 3 min walk)
  • Berjaya Times Square (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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