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PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Formerly : Parkroyal Hotel

PARKROYAL Kuala Lumpur Kuala Lumpur - Exterior PARKROYAL Kuala Lumpur Kuala Lumpur - Exterior PARKROYAL Kuala Lumpur Kuala Lumpur - Superior Room PARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe King PARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe Twin PARKROYAL Kuala Lumpur Kuala Lumpur - Family Suite PARKROYAL Kuala Lumpur Kuala Lumpur - Family Suite PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Premier PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Premier PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Premier PARKROYAL Kuala Lumpur Kuala Lumpur - Reception PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Swimming Pool PARKROYAL Kuala Lumpur Kuala Lumpur - Swimming Pool PARKROYAL Kuala Lumpur Kuala Lumpur - St Gregory Spa
PARKROYAL Kuala Lumpur Kuala Lumpur - Hot Gossip PARKROYAL Kuala Lumpur Kuala Lumpur - Klix Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Klix Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Si Chuan Dou Hua PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz Brasserie PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz Brasserie PARKROYAL Kuala Lumpur Kuala Lumpur - Business Center PARKROYAL Kuala Lumpur Kuala Lumpur - Conference Room PARKROYAL Kuala Lumpur Kuala Lumpur - Meeting Room PARKROYAL Kuala Lumpur Kuala Lumpur - Ballroom
Area: Bukit Bintang Number of Rooms: 426
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4171 reviews

Value for Money
7.9
Location
9.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (4171)
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Ping P. Couples Singapore, April 4, 2014
Accommodating staff and comfortable stay

Friendly and helpful staff, clean and comfortable room, near shopping area
8.7
This is the 2nd stay for me and it's the first choice for hotel stay in KL. It has never failed it keep up to expectation and the staff are really helpful and friendly. The rooms are also very clean and comfortable. Will definitely stay here again when I visit KL again!
Debra S. Couples Australia, April 2, 2014
Great hotel at reasonable price

Location, modern, good pool
9.3
Excellent, No complaints at all.
David A. Couples United Kingdom, March 31, 2014
Second visit so must like it!

Location, facilities and attentive staff.
8.3
Was good other than no water for about 10 hours, so no shower etc! Not the hotels fault as lots of construction going on with MRT and contractors severed the water mains. However an extra bottle of complimentary water next day not much of a consolation. Having said that would stay again.
Gea V. Families with young children Netherlands, March 31, 2014
not impressed with service

in middle of center, close to shopping area
5.3
not very pleasant; no water on first night, room was not ready until 3am, slow internet, not very friendly staff
Quang D. Couples Australia, March 31, 2014
excellent location

location,services,all-inclusive
9.7
very happy to stay in this hotel,I will stay here again
Daniel C. Solo travelers Singapore, March 31, 2014
As good as ever

Staff, room, location
9
As good as ever. Staff, esp Wanme at reception, were great. Allowed an early checkin even though I arrived at an unreasonably early hour. Housekeeping staff were great too. Location is fantastic, a short walk away from everything you need. Room is getting a little dated, but nothing to really complain about. Keep it up folks!
Janet C. Business travelers Singapore, March 29, 2014
Disappointing Service

Central Location, Near to Shopping Malls, Reasonably Clean
5.3
Found a note from the hotel management slipped underneath the door when we came back at about 5+ in evening to our room after being caught in the heavy rain outside. The message was short but straightforward: water supply in the area had been affected and that they are working on it with the assurance that water supply would be restored no later than 10 o'clock that same night. Come 10.30pm, still no water supply. Called reception and was told that it will be delayed by half an hour. Which was cool. It's just another 30 mins of waiting right? Nope. Dozed off and woke at midnight -- still no water. That's it. Not cool anymore. Called reception for a second time and I certainly do not appreciate the half-hearted apology over that phone call. The point is, my issue was never about the cut in supply of water; it's about their service standards. They just didn't deem it necessary to keep their hotel guests updated on the situation! And that's disappointing. This hotel has got all the hardware there -- it looks wonderful from the exterior and all but lack the software totally to ensure even a reasonably comfortable one night stay for me! I won't be returning. Ever.
Kellie S. Solo travelers Australia, March 27, 2014
Excellent all round experience

Location, service, rooms quality
10
Absolutely fantastic, I honestly can not fault anything about it, particularly in the location it is situated and the quaity of the rooms and service. Value for money.
Dina N. Couples United States of America, March 25, 2014
Great place in central KL

Location, luxury, amenities
8
Great hotel for business travelers or visitors to central KL. It's centrally located, has a great pool and gym. The value for money is also pretty good. I highly recommend.
Khodidas C. Business travelers India, March 25, 2014
Finatastic

Centrally Located, Shopping Mall nearby and Excellent Breakfast
8.7
It was fantastic experience to stay at this hotel. Breakfast was so good and staff were so friendly and happy to help.

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PARKROYAL Kuala Lumpur Kuala LumpurPARKROYAL Kuala Lumpur Kuala Lumpur - ExteriorPARKROYAL Kuala Lumpur Kuala Lumpur - ExteriorPARKROYAL Kuala Lumpur Kuala Lumpur - Superior RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe KingPARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe TwinPARKROYAL Kuala Lumpur Kuala Lumpur - Family SuitePARKROYAL Kuala Lumpur Kuala Lumpur - Family SuitePARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club PremierPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club PremierPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club PremierPARKROYAL Kuala Lumpur Kuala Lumpur - ReceptionPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Swimming PoolPARKROYAL Kuala Lumpur Kuala Lumpur - Swimming PoolPARKROYAL Kuala Lumpur Kuala Lumpur - St Gregory SpaPARKROYAL Kuala Lumpur Kuala Lumpur - Hot GossipPARKROYAL Kuala Lumpur Kuala Lumpur - Klix LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Klix LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Si Chuan Dou Hua PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz BrasseriePARKROYAL Kuala Lumpur Kuala Lumpur - Chatz BrasseriePARKROYAL Kuala Lumpur Kuala Lumpur - Business CenterPARKROYAL Kuala Lumpur Kuala Lumpur - Conference RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Meeting RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Ballroom

Customer Reviews - PARKROYAL Kuala Lumpur, Kuala Lumpur

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