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PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia., Bukit Bintang, Kuala Lumpur, Malaysia 50250

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based on 5385 reviews

4588 reviews in English

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Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
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Badrul H. Couples Malaysia, June 7, 2015
Excellent...as usual

Comfort, location, service
Superb service, excellent comfort, best location...great values for money
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Lee C. Families with older children Malaysia, June 7, 2015
Good stay.

Room is clean, comfortable beds and superb location.
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Indra W. Groups Indonesia, June 6, 2015

Location, proximity to food & shopping options
While the hotel's location in Bukit Bintang is quite strategic, the hotel itself is lacking the level of cleanliness it would need to maintain to claim itself as a 5-star hotel. Pillows did not smell fresh at all, stayed in two different rooms and all the pillows in both rooms smelled awful. Hotel staff were not up to par with standard for 5-star hotel. One receptionist on duty was not being very pleasant when we made a complain about breakfast. Yes, it was a mix up on our part, but we felt the staff member should have responded to us in a manner that is more appropriate for a 5-star hotel. For this reason, we didn't walk away with a very good feeling about the hotel's customer service and would not recommend this hotel to others let alone return to stay at the hotel.
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Yanto B. Families with older children Indonesia, June 3, 2015
It's good hotel & strategic location

Clean, strategic location, value for money
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Neil P. Families with older children India, June 3, 2015
Loved the Hotel

Location was perfect, walking distance from shopping , restaurants etc. Rooms were excellent with premium toiletries . Staff were polite and effecient
We had a great stay at Park Royal. We arrived at 9 am . Our room was ready with the extra bed we requested at check in. The location was great . And the staff were outstanding. Highly recommend this hotel for anyone visiting KL
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Arman M. Families with older children Singapore, June 2, 2015
Great Weekend Staycations

Location is very convenient, good malls around the corner,
This is the only hotel tat i would stay whenever i drop by Kuala Lumpur, the staff i must say is very good n polite..especially the front desk guy ESHAM, beside of the hotel location the food is also superbb!! Only set back is tat some of the rooms is gettin old n vintage...they shld renovated it
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Khairin A. Couples Australia, June 2, 2015
Always good to say - best loaction

location, comfort. best place to stay
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Vivian L. Families with young children Malaysia, June 2, 2015
good location, good services
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Ismail R. Families with older children Maldives, June 1, 2015
Centrally Located Hotel

Location, Service and Comfort
This is one of the best hotels I have stayed.
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Kok Y. Couples Malaysia, June 1, 2015
Good Location

Location, Staff, Clean
The location is great but the hotel is old.
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Previous page 441 - 450 of 4588 reviews Next page
PARKROYAL Kuala Lumpur Kuala Lumpur - Feel the pulse of Bukit Bintang at Kuala Lumpur when you stay in the heart of the capital’s premium shopping and entertainment precinctPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club rooms come with Executive Lounge PrivilegesPARKROYAL Kuala Lumpur Kuala Lumpur - Executive LoungePARKROYAL Kuala Lumpur Kuala Lumpur - The Fitness Centre overlooks the swimming poolPARKROYAL Kuala Lumpur Kuala Lumpur - From Malaysian specialties to International favourites, only the freshest produce and most authentic cooking styles are used at Chatz BrasseriePARKROYAL Kuala Lumpur Kuala Lumpur - Poolside DiningPARKROYAL Kuala Lumpur Kuala Lumpur - ReceptionPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club rooms come with Executive Lounge PrivilegesPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid BallroomPARKROYAL Kuala Lumpur Kuala Lumpur - Swimming PoolPARKROYAL Kuala Lumpur Kuala Lumpur - ExteriorPARKROYAL Kuala Lumpur Kuala Lumpur - Relax outside and enjoy refreshments at our Orchid Club executive balconyPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club rooms come with Executive Lounge PrivilegesPARKROYAL Kuala Lumpur Kuala Lumpur - Available for Orchid Club Rooms and Suites (Except Family Suites)

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