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Very good 7.7
Based on 2817 reviews

Recent customer comments

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Very good

based on 2817 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.3
  • Food/Dining 7.1

Shariffah A.
July 17, 2016
Refurbishment required
Some of the furniture were damaged and old.

Irteja N.
July 17, 2016
Disappointed Overall
Specially the bathroom, where there were visible stains in the komod and after complaining, they couldn't sort it out. Once they, left our room door wide open after making up the room, thankfully nothing was lost as I was lucky and maybe went to the room within an hour of the cleaning process. Overall really disappointed and may not go back to them in future, if I find suitable replacement.

Brett L.
July 17, 2016
Nothing special
Average hotel in an average area with an average breakfast.

N K.
July 16, 2016
Great Hotel
Always use this hotel. Like the environment and everything.

July 16, 2016
Good hotel, my family likes this hotel
Great location

July 15, 2016
The location of hotel is very much convenient. Ferrer Park MRT station just opposite to the hotel. Hotel is surrounded by several restaurants with different dining choices. Mustafa hyper store just behind the hotel in walking distance from where all kind of souvenirs or any items are available. Hotel was very much crowded during our stay in July which may be a common factor in Singapore. Hotel's travel desk is good for nothing. The girl sitting over there doesn't have any hospitality, instead very rude... she may be under impression that the people approaching her is only to take the free consultation with her. I had a quarrel due to her indecent nature, however I bought the tickets for attractions from her worth of 1000 SGD... I had no other choice than buying from her to save my valuable time... It seems the travel desk is not belongs to the..! Otherwise I could complain to the hotel management about her bad attitude.

Beng S.
July 14, 2016
Visit with a purpose
It was a blessing in disguise ... I wanted two "Family Room" but ended up with two Club Room, with breakfast and free access to the L19 Club Lounge. This is a plus compared to my previous stay, where I paid more for less perks! Just a point to note that at the Club Lounge the staff were not that tactful (considering the fact that it's meant to be a premium guest lounge). Besides checking the identity they even stop guests from eating finger food at 5:30pm, before the official 6pm start time. I wonder why the need to check the identity as only guests with the Club Room keys can only access by tapping their Room Card Key.

Erik T.
July 14, 2016

July 14, 2016
Pleasant Stay
Very Good experience

Widyaningrum S.
July 13, 2016
big room, nice location
It's been our favorite family hotel in Singapore. It's got big rooms and nice location (near Farrer Park MRT, malls, muslim food and mosque), and the rooms are very suitable for family with young children.