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Excellent 8.7
Based on 1709 reviews

Verified traveler reviews

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Excellent



based on 1709 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 8.6
  • Value for money 8.0
  • Food/Dining 8.0
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Michael O.
Singapore
August 12, 2016
Awesome staycation!
Spacious room, nice facilities, delicious buffet meal, friendly staff. 👍

Wai H.
Hong Kong
August 11, 2016
Good
Good

Phu T.
Australia
August 09, 2016
Brand new modern hotel
Parkroyal on Pickering is truly a modern sophisticated hotel with great arrangement and views. Staff were helpful and attentive upon arrival through to departure. Recommend this hotel to anyone seeking modern comfort and elegant outlook.

Cheng S.
Hong Kong
August 09, 2016
Great
nice garden walk and swimming pool and good location!

Teo C.
Singapore
August 08, 2016
Satisfy
More facility

Edmund K.
Singapore
August 06, 2016
Dissappointing Service & Standards
Being a regular with the Pan Pacific Group of hotels and a GHA black card member who usually stays in the alliance range of hotel in the region, I feel this hotel has quite a bit to work when it comes to maintaining expectation and standards. I have no doubts when it comes to the room condition and quality but I wouldn't say the same when it comes to maintaining premium service for its club guest. Without going into extensive details, the hotel failed to look out for the various commitments it gave to its Orchid Club room guests. Moreover, it hard for me to give justification for the standards that I had experienced when their counterpart from developing countries such as Myanmar (which are supposed to have more limitations) are doing a much better job. Comparing to one of the GHA hotel in the region, I also feel that Anantara in Bangkok made me felt more "privileged" during my stay with them. Concluding this review with a final example to support my point: Regretfully, I have not received any form of response from the hotel management for a feedback note that I had dropped on the Parkroyal website a few days ago.

Hui L.
Singapore
August 03, 2016
nice n comfortable staycation
the hotel is clean and comfortable... this is an eco hotel... so the aircon in the room was not so cooling... but overall i had a wonderful staycation.

Toh M.
Malaysia
August 01, 2016
Holiday
Nice hotel for holiday

Michael B.
Italy
July 28, 2016
STAY IN THE ROOM
The room itself was quite nice if you can get into it. My room was not ready until 5:00 PM and the only thing that was said was sorry. This hotel in not set up to handle the amount of guest it has at any one time. I went past the pool and it was filled with inflatable rafts in a pool way too small for a hotel this size. The area around the pool was quite dirty and a mess. So if you stay in this hotel, it is best to spend the time enjoying the room and not the facilities...

Zhengzheng G.
China
July 28, 2016
Good experience
Hotel it self r very unique. Service is good but still hv room to improve. Generally, is VFM