Excellent 8.1
Based on 361 reviews

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About ParkRoyal Parramatta

Description

Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center location within easy reach of the city’s dining and shopping precincts on the banks of the Parramatta River. Explore the lobby, the great Bar 30, and the restaurant, Table 30, within the premises. The property also has an on-site pool, and guests receive complimentary access to Parramatta’s fully equipped Gold's Gym. Designed for those who appreciate personalized attention in a relaxed, contemporary environment, ParkRoyal Parramatta is recognized as one of Western Sydney’s premier hotels.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Rental car

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Mandarin)
  • Korean
  • Russian
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Policies

All credit card transactions will incur a 2% surcharge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s) Stay for free if using existing bedding.
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00AM
Internet Usage Fee: 0.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 196
Parking Fee (per day): 19 AUD
Reception Open Until: 12:00AM
Room Voltage: 240
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.6

SEUNG L.
South Korea
August 20, 2016
Good
Good

Chi L.
Hong Kong
August 13, 2016
Terrible
Unacceptable that they still open for booking under rennovation... Staff service is poor

Chris M.
Australia
August 12, 2016
Not notified of works being undertaken. Charge for parking not right

Chi L.
Hong Kong
August 08, 2016
Very bad
Cant imagine the hotel still doing business when they are under renovation/ construction. Guests can't drop off at the entrance of hotel. Also, we have to pay car park fee even we only drop off luggages for stay. Ridiculous!!

Andrew P.
Australia
August 05, 2016
Happy
Great staff and location

John O.
Philippines
July 10, 2016
Disappointing
Booked for 5 nights. On the last night they moves us to a room for handicapped. The shower had no door. There were no cabinets in the room. The lobby was being renovated.

Carolyn W.
Australia
June 26, 2016
Carolyn - Robina
The location of the hotel was great. Westfield shopping centre, train station, variety of cafes and restaurants all within walking distance (approx 10 mins walk to train station). Found the area safe to walk around a night. Hotel room had torn sheer curtain. Pillows were lumpy and uncomfortable. Renovations were going on but didn't effect our stay. Was pleased what I paid for for the four nights but not worth the going rate even with renovations complete. Would stay again if I could get reasonable price.

Fuang N.
Malaysia
June 13, 2016
Clean, Convenient and Comfort
The room and wash room are well maintained. Many restaurants with different variety and shops are within the walking distance. The staff is well trained to provide necessary information.

KOK C.
Malaysia
June 12, 2016
Under Renovation until Mid of 2016
Overall good, good location with westfield shopping mall within walking distance and hotel surround by many restaurants.

HA V.
Vietnam
June 07, 2016
Good
Good



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