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People love this hotel for:
    Nearest transport:
  • Parramatta Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Bankstown Airport (11.5 Km)
  • Sydney (Kingsford Smith) Airport (20.1 Km)
    Customer comments:
  • "Fantastic breakfast", "Near good restaurants", "Very friendly staff"
    Top attractions in the area:
  • Westfield Parramatta Shopping Centre (0.6 Km / 8 min walk)
  • Sydney Olympic Park (6.9 Km)

Note: Distances are measured as a straight line.

ParkRoyal Parramatta

30 Phillip Street, Parramatta, Sydney, Australia 2150 (Show on map)

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"Assistance from staff, comfort of room and cleanliness of..."

Natalie, Australia October 02, 2015
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Features of ParkRoyal Parramatta

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • car hire
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • garden
  • golf course (within 3 km)
  • outdoor pool


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Russian

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Hotel Description
Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center...see more Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center location within easy reach of the city’s dining and shopping precincts on the banks of the Parramatta River. Explore the lobby, the great Bar 30, and the restaurant, Table 30, within the premises. The property also has an on-site pool, and guests receive complimentary access to Parramatta’s fully equipped Gold's Gym. Designed for those who appreciate personalized attention in a relaxed, contemporary environment, ParkRoyal Parramatta is recognized as one of Western Sydney’s premier hotels.
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Recent customer comments

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All reviews (297)

Business travelers (42)

Couples (157)

Solo travelers (40)

Families with young children (22)

Families with older children (21)

Groups (15)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (297)
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Natalie C. Solo travelers
Australia, October 05, 2015
Very happy indeed

Assistance from staff, comfort of room and cleanliness of room
I was very happy with my stay, the staff were fantastic. They upgraded me at no charge, such a brilliant deal.
Debra A. Families with older children
Australia, October 01, 2015
Hotel is under construction

Friendly front staff
Very noisy!!!! Construction work started at7:00am, despite the website saying 8:00a. Management said that it was explain on their Website, which was on page 3 of the booking confirmation.
Fallen S. Couples
Australia, September 29, 2015
Great stay

Food, comfort, Service
It was great! Rooms were comfy, hotel was welcoming and the food was very tasty. I had a incident where a front desk person called my room at 11PM at night demanding I pay for room service. Why they didn't wait until the morning is beyond me. But it was quickly resolved by the manager.
Zhiheng Z. Business travelers
China, September 28, 2015
All good except for the renovation

Food, location, service
I booked the place for our guest visitor, he told me the place was all good but the renovation was annoying. All good!
steven A. Business travelers
Australia, September 25, 2015
Not happy

Disappointed to say the least THIS HOTEL IS UNDER RENOVATION to start off with Staff said work men would not start before 8am but myself and my 13 other colleagues were woken every day at 6.45am DEPOSIT this hotel took a $350 deposi I argued that i had never paid so much for a security deposit before they assured me it was their policy, The CAR PARKING was also under renovations making it also nearly impossible to park my car as the number of car parks were limited There was no guest drop off / pick up area so you had to pay to park car to collect your guests I will NOT be staying here again And park royal be warned this property is damaging your brand
Robert D. Couples
Australia, September 21, 2015
A pleasent Stay

location to restaurants,shopping Close to transport bus, train and river ferry close to sporting fields
Beth D. Couples
Australia, September 07, 2015

Breakfast, Wait staff at Breakfast Buffet
Kate H. Solo travelers
Australia, August 28, 2015
Pleasantly surprised

excellent central location, very helpful & friendly staff and despite renovations a high standard of cleanliness and comfort.
Given how much it costs to stay anywhere in Sydney these days, I jumped at this special price and was pleasantly surprised. I think perhaps the price was special due to the renovations, so I do not know that I would be able to afford their standard prices. That aside I booked two rooms for my three friends and I to have a night away from families and chores. We strolled up to Westfield found somewhere for a pedicure and massage, then dined around the corner on church Street, where you are spoilt for choice of restaurants and cafes. The staff were very friendly and helpful from reception to the breakfast restaurant next morning. the rooms were lovely with a high standard of furnishings and amenities.
Emma M. Couples
Australia, August 16, 2015
Construction was a same , crane was noisy early

Room was nice and Breakfast was good
Pretty good but Crane working early not so good
Diane F. Couples
Australia, July 28, 2015
Renovations having an impact

Staff friendliness, very comfortable room, late check out
I booked this room via Agoda however didn't receive an email confirmation of the booking. I booked on the basis of the room price and included features, with parking being one of them. When I called to confirm my booking (which had already been paid for), I was advised that parking at the hotel was not available due to construction and I would have to pay for parking at the public carpark across the road. No discount was offered, however they stated if I could produce the booking confirmation stating that parking was included they would have "a look at doing something". It just seemed too hard to chase this up in the short time I was staying. Otherwise, the hotel is still functioning well and will be fantastic and well worth 4 plus stars when construction has concluded. I suggest the ParkRoyal Parramatta strike a deal for parking with the Erby Street carpark, to offer their guests a discount, like the Woolbroker Hotel in Harris Street Darling Harbour has in place.

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