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Excellent 8.1
Based on 353 reviews

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About ParkRoyal Parramatta

Description

Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center location within easy reach of the city’s dining and shopping precincts on the banks of the Parramatta River. Explore the lobby, the great Bar 30, and the restaurant, Table 30, within the premises. The property also has an on-site pool, and guests receive complimentary access to Parramatta’s fully equipped Gold's Gym. Designed for those who appreciate personalized attention in a relaxed, contemporary environment, ParkRoyal Parramatta is recognized as one of Western Sydney’s premier hotels.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)
  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Korean
  • Russian
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Policies

All credit card transactions will incur a 2% surcharge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s) Stay for free if using existing bedding.
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00AM
Internet Usage Fee: 0.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 196
Parking Fee (per day): 19 AUD
Reception Open Until: 12:00AM
Room Voltage: 240
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Important notice

The property is undergoing renovation from March 2, 2015 to June 30, 2016. There will be some areas affected by the noise from 08:00 AM to 05:00 PM. For further queries, please contact the property directly.
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.6

7.2 Fuang N.
Malaysia
June 13, 2016
Clean, Convenient and Comfort
The room and wash room are well maintained. Many restaurants with different variety and shops are within the walking distance. The staff is well trained to provide necessary information.

10 KOK C.
Malaysia
June 12, 2016
Under Renovation until Mid of 2016
Overall good, good location with westfield shopping mall within walking distance and hotel surround by many restaurants.

8 HA V.
Vietnam
June 07, 2016
Good
Good

8.4 stephen S.
Australia
June 07, 2016
Somewhat OK
Pained to pay for an overnight park…maybe a post 6pm out by 10.00 am special wouldnt go a miss Overall good value for money .. I chose this over the novotel..which is overrated and over priced.. I would come again .. and keep trying their experience The place is under renovation so hard to get a feel for any ambience etc ..but front desk nice and very helpful and the room , very clean and pleasant .. the location excellent close to eateries and other hotels

7.2 Alison D.
Australia
May 30, 2016
Feedback
It was under renovation but this was not clear. It looked tired. The restaurant was noisy and had staff clearing and pulling tables around whilst having dinner. Why don't high end hotels offer organic tea eye in their bar fridge area rather than cheap hot chocolate packets. Breakfast tinned fruit and fresh but so old fashioned and there must be so much food waste. This is a general comment with regard to hotels. So much opportunity to make things simpler, tastier and more aligned. Staff were lovely and very helpful

7.2 Jonathan Y.
Malaysia
May 30, 2016
OK
It was still under construction, but OK. I guess once construction is finished it will be very good.

9.2 Helen M.
Australia
May 19, 2016
Conference
Great place to stay and do business!!

10 Maria D.
Australia
May 12, 2016
LOVE LOVE LOVE
As soon as I walked into this hotel it made me feel welcome. A older Fijian man served me (not sure if he was manager) but he greeted me nicely, upgraded my partner and I to a king suite, some items from mini bar were complimentary and complimentary extended checkout. Close to all facilities, restaurants and cafes are your neighbours. The room cleanliness was amazing, service was excellent. Price was well worth it. I am defiantly coming back to Park Royal.

3.6 Mathew C.
Australia
May 08, 2016
Never returned phone calls
We had numerous phone calls to park royal Parramatta to try to change our booking bit never received and responses.

9.6 Erum H.
United Kingdom
May 08, 2016
Excellent!!!
Great location and great service!!! This is very busy and popular hotel so booking in advance is always essential unless you are a member. Fantastic customer service and good sized rooms and a good food served in the restaurant. There is no gym in the hotel but passes to a local gym are provided for free!!! Undergoing huge construction to extend to include more rooms, function & conference room and a gym. Can be noisy as work dies start quite early (6am) but wasn't too much of a distraction b


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