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ParkRoyal Parramatta

30 Phillip Street, Parramatta, Sydney, Australia 2150 (Show on map)

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Formerly : Crowne Plaza Parramatta Hotel
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ParkRoyal Parramatta Sydney - Interior ParkRoyal Parramatta Sydney - Restaurant ParkRoyal Parramatta Sydney - Restaurant ParkRoyal Parramatta Sydney - Entrance ParkRoyal Parramatta Sydney - Guest Room ParkRoyal Parramatta Sydney - Guest Room ParkRoyal Parramatta Sydney - Bathroom ParkRoyal Parramatta Sydney - Entrance ParkRoyal Parramatta Sydney - Pub/Lounge ParkRoyal Parramatta Sydney - Food and Beverages ParkRoyal Parramatta Sydney - Food and Beverages ParkRoyal Parramatta Sydney - Guest Room
Area: Parramatta Number of Rooms: 196

Recent customer reviews

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Fantastic

8.2

from 275 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (275)
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Christina C. Groups Singapore, July 4, 2015
Excellent experience

We enjoyed the service of the staffs at the front desk during check-in. Everything was sorted out within 10 minutes for 3 rooms. The service of housekeeping was excellent as well. Delicious breakfast.
8
Great location, friendly staffs with excellent service. Delicious breakfast and able to accommodate for special requests such as boxed and breakfasts.
Wendy W. Couples Australia, June 20, 2015
If only they hold told us

Close to great restaurants in Church Street
5.3
Would have been nice to have been told prior to booking that the ParkRoyal in Parramatta is currently undergoing a major redevelopment. Parking was not available on the night we checked in at the hotel, although there is a Council Car Park within easy walking distance, but it cost us an additional $48.00 for just one night. You need to walk around scaffolding to enter the building, and promptly at 7:00am on a Saturday morning we were awoken by the soothing sounds of drilling and hammering as the day's construction work began. Considering I was deliberating between booking either the ParkRoyal or the Novotel just around the corner - the Novotel at the same room rate but it included breakfast and parking at a fraction of the cost on what we ended up having to pay - I know which one I will choose in the future.
Deniz B. Couples Australia, June 20, 2015
First time ever bad experience by 1 staff member

Price, location, cleanliness
8.7
As a regular guest i was disgusted at the service given to me by a night shift member named Panu. She was rude, was laughing at me when I asked why she lied about car spaces that werent available when there was 2 spots available after I checked. She was extremely rude and had lied to me the weekend before saying there was no spots in the carpark once again after I had checked. I am disgusted at the level of service that she offers.
Neeraj P. Couples Australia, June 16, 2015
parkroyal hotel parramatta
3.3
i feel ... its waste of money for this kind of hotel
Neyomi K. Solo travelers Australia, June 9, 2015
Wonderful

The location, value of money and the rooms very comfortable.
9.3
It was very good I enjoyed my stay, it's great hotel the location was good.
Donna P. Couples Australia, June 7, 2015
wonderful stay

the friendly staff
10
Bruce D. Business travelers Australia, June 5, 2015
It will be great

Comfortable
8
It will be much more welcoming when the renovations are complete
Charles M. Couples Australia, May 24, 2015
Nice

Everything
8
Good
Kala F. Couples Australia, May 23, 2015
comfy bed.good food. friendly staff.

comfy bed.quiet.good food
7
Had to pay $19 for parking. It should have been free.
Ali Z. Business travelers Australia, May 18, 2015
Not bad

Nothing special
7
Annoying car park

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