Excellent 8.2
Based on 2947 reviews

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About PARKROYAL Penang Hotel


Whether on a business trip or holiday, each of the 309 rooms at this 5-star property are designed to help guests relax in comfort and style. In-room facilities include a TV, internet access, bathrobes, and hairdryer. Also to be found at PARKROYAL Penang Hotel is a restaurant, meeting facilities, and shops. For the enjoyment of guests interested in sports or leisure, there is a kid's club, gym, and outdoor pool on the grounds. With its commitment to service and focus on hospitality, you'll enjoy your stay at PARKROYAL Penang Hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)
  • Steamroom
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • Boats
  • watersports equipment rentals
  • Canoe
  • Fishing
  • Water sports (motorized)
  • Water sports (non-motorized)

Land sports

  • Hiking trails
  • Tennis court(s)
  • Table tennis

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Luggage storage
  • Babysitting
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Lockers

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Malay
  • Tamil
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Effective on 1st June 2014, the City Council of Penang will be imposing a local council tax of MYR3 per room per night payable directly to the hotel upon check-in.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 185 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10KM
Distance to Airport: 25KM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 309
Time to Airport (Minutes): 45
Year Hotel Built: 1980
Year Hotel Last Renovated: 1999
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Recent customer comments

Filter by traveler type

  • Cleanliness 8.3
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.9

Jelwah A.
Saudi Arabia
August 17, 2016
Good for Honey moon
Good for honey moon with limited budget . Close to markets and Arabic resturents

Amjad H.
Saudi Arabia
August 11, 2016
i like it and really no need to get outside stay in:)

August 08, 2016
There were few matters which made my trip to Penang a bit frustrated as below:
- The floor of the room was not clean, ie. got sands - The TV was not clear and still not functioning well after repaired by the room attendance - Wash room amenities were not allocated and only furnished upon requested. - Air-conditionong also not working well and required for repaired by the room attendance in the night - The breakfast buffet was out of expectation of a five star hotel

mohd S.
August 02, 2016
nice hotel
good for children

Tao L.
August 02, 2016
Nice hotel
Had a nice and short staying there.

bengtatt C.
July 31, 2016
Great experience!

joo G.
July 23, 2016
friendly staffs, clean, good foods
this is one of the best hotel at batu ferringhi area, location good, very friendly staff, and retraurant foods very nice. Children like swimming pool there, guest room very clean, perfect.

Kennis W.
Hong Kong
July 20, 2016
Need staff training about the local attractions / tour.

Armeza U.
July 16, 2016
Very nice hotel
Old building but very well maintained with excellent facilities such as the hotel has three pools including slidings pool and very nice kids club. The room is big and the location is near to local attraction sites such as night market, food court, Butterfly farm and escape. Perfect place to bring your kids for holiday in Penang island.

Aaron L.
July 14, 2016
Nice beach
Big lobby, nice garden, nice pool with slides, long beach, very big bed.


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