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PARKROYAL Penang Hotel

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia 11100

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Features of PARKROYAL Penang Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundromat
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • boats
  • canoe
  • children's playground
  • fishing
  • fitness center
  • games room
  • garden
  • hiking trails
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • spa
  • steamroom
  • table tennis
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)
  • watersports equipment rentals

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay
  • Tamil

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Hotel description
Whether on a business trip or holiday, each of the 309 rooms at this 5-star property are designed...see more Whether on a business trip or holiday, each of the 309 rooms at this 5-star property are designed to help guests relax in comfort and style. In-room facilities include a TV, internet access, bathrobes, and hairdryer. Also to be found at PARKROYAL Penang Hotel is a restaurant, meeting facilities, and shops. For the enjoyment of guests interested in sports or leisure, there is a kid's club, gym, and outdoor pool on the grounds. With its commitment to service and focus on hospitality, you'll enjoy your stay at PARKROYAL Penang Hotel.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (2744)

Business travelers (96)

Couples (1109)

Solo travelers (142)

Families with young children (876)

Families with older children (279)

Groups (242)

Excellent
8.2
Value for Money
7.7
Location
8.5
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
All reviews (2744)
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David W. Couples
United States of America, February 10, 2016
Getting run down

Pool was very clean. The staff was very friendly and helpful. Terrific location in Batu Ferringhi.
7
We found that the hotel met our expectations with the exception of the general conditions of the hotel, especially in one aspect: hot water. We generally had no hot water in the room for showering; it was intermittent at best. We were on the 7th floor. I'm an engineer, so that means to me that everyone above the 6th floor is starving for water or, more likely, the pressure regulators feeding each floor are not sized properly or are getting in need of repair. Those are easy fixes. It is so easy to diagnose this issue and fix it. I don't know why it can't be fixed in short order, other than to say that in this part of the world, technical skill and professionalism is often in short supply. My only other gripe was with the continental breakfast. It wasn't worth eating. The ala carte menus at the hotel though are terrific and the food per order was a very good value, but that breakfast is awful. Overall, this is not a 5-star hotel by any stretch. It used to be a 4-star hotel and it is really performing as a high-3 or low-4 today. I didn't walk away feeling like I paid too much, but please don't think their price is a bargain either. Just in case though, check the hot water in the shower when you arrive.
kamal K. Families with young children
Malaysia, February 10, 2016
Great location n value for money

Night live and next to beach
8.3
Easy for kids and great pool safely , beach
Dr S. Couples
Malaysia, February 10, 2016
Needs to be refurbished/ renovated

The location, the beach & the views
6
Ive stayed at parkroyal pemang quite a few times. Its a great hotel with a v good beach & views. Grounds are perfect. The rooms howver are very tired, old furniture, v old bathroom- Needs to be renovated & refurbished to its old glory! Wish they do as id love to stay there again in newer rooms!
Jefri Y. Families with young children
Malaysia, February 06, 2016
Location, great staff

Location, helpful staffs
9
Great locations, helpful staff, served drinks while waiting for check-ins.. Night markets right in-front of hotel
Jean-Yves B. Couples
France, January 30, 2016
very good hotel

nice park and swimming pool,closed to night market, good food possibility outside
8.3
Calvin S. Couples
Malaysia, January 29, 2016
Up to their standard

Strategic location, comfortable, friendly staffs
8.3
Haven't been here for sometime, at least 5 years but after returning to it. Its still a great hotel to live in & well maintained.
Jou L. Couples
Malaysia, January 26, 2016
value for money

cosy, good food, friendly staffs
8
Kristina M. Solo travelers
Malaysia, January 25, 2016
Good stay

Room was spacious & clean, breakfast was good, friendly staff
8
Nice place to stay....
Lee H. Groups
Malaysia, January 23, 2016
Overall Everything Good

luxury exclusive massive
8
Overall Everything is Okay
Tee C. Couples
Malaysia, January 11, 2016
nice breakfast

big bed, clean and comfort room
8.7
The room is comfort and clean. the restaurant that we have our breakfast was nice, it surrounding by the plant in front of the sea. Staffs are friendly and helpful.

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Sale ends soon!