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Recent customer comments

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based on 1946 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.3
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Staff Performance 8.9
  • Value for Money 8.5
  • Food/Dining 6.8

10 Abdullah S.
Saudi Arabia
March 24, 2016
Was very nice
Pool room staff

9.3 Noryanie L.
March 18, 2016
Best place to stay.
The room is clean.. Customer service is soo friendly and room service team is super quick with your request.
Wonderful very happy with the place and service rendered.. A place i will surely recommend to my friends.. Will be be back definitely..

March 17, 2016
Value for money
Excellent service n friendly staff
Fantastic... Will come back again

8.8 Koh H.
March 15, 2016
We extended our stay
After reading reviews, we decided to stay with Parkroyal service suites for our 2 day 1 night KL trip. It is so comfy and we extended our trip.

10 Mohamad I.
March 16, 2016
5 star from us.
Wonderful service, beautiful room (studio), great location, just wow.

6 mimi C.
March 18, 2016
Good location but bad service
The location is good. Easy walks to pavilion and lot 10 and others around. However the staff was disappointing. Waited 20 min to start checkin process because staff was too busy having a chat. The rooms was acceptable however it needs a refurb. Bathrooms was old and needs a good clean. Ammenities such as body shower cream was missing from the room .

March 15, 2016
Still Love the Little House
1. Room is very clean 2. Staff performance is very good 3. The location Excellent.

8.4 Hon N.
March 15, 2016
Quiet, spacious and good location
Special thanks to the staff, I left my ipad and the staff called me.

9.7 Sheldon P.
March 11, 2016
FAB location
Great sized room, short walk to bars and restaurants
Loved it! Fantastic location, the room was very comfortable! The only things I could fault are that I had to ring for clean towels to be brought to the room after it was cleaned and that the buffet dinner advertised in the hotel for the sister parkroyal did not serve what they claimed it would, (beef wellington & oysters) apart from that it was perfect

8.3 David L.
United Kingdom
March 20, 2016
Great location and room standard and staff.
Room and staff
Very freindly staff at front desk and room standard is excelent