Back to hotel info

Recent customer comments

Filter by traveler type

based on 1145 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.2
Sort by

Ye A.
August 08, 2016
Very central to everything

Koleen R.
August 05, 2016
Great staff!!!
Great value for money!

Shuk C.
August 02, 2016
Clean, Cozy
rooms are very good and spacious, the staff are all friendly.

Michael H.
August 01, 2016
Good location
Ana and Mi at front desk super friendly and helpful, room was fine for price cleaning bit average, and sheets not changed, but who does that every day at home anyway. Close to Ma May St (try 82 Ma May the best local bun cha 25k vd) and bio corner etc. Would stay again.

John C.
South Africa
July 24, 2016
Very average
Everything is OK but room had no windows and felt stuffy. Stayed for 2 nights and room wasn't serviced, only received a clean towel, no additional water or bed makeup etc.

Daniel M.
July 24, 2016
Parkson Hotel
A/C didn't work very well, otherwise very nice stay, clean and great location.

Hajung S.
South Korea
July 22, 2016
Friendly staff
Staff are super friendly. the room was big and clean. this hotel was my second hotel in Hanoi. this place is much better with everything with cheaper price. definitely recommend it!

Junghyun L.
South Korea
July 18, 2016
Highly recommendable, Loved it!
It was awesome staying at Parkson hotel.Very good value for low budget travelers. Above all, the staffs were really helpful, friendly, nice and just awesome. Thanks to them, i could enjoy staying in Hanoi. Rooms were also thoroughly tidy and clean. On the first night, there was tiny issues on draining water in shower booth, and different room type. But they gave us another room which is greater next day. You will never regret once you get to the hotel!

alenka S.
July 14, 2016
Excellent staff, perfect location
The second we came into hotel, we received perfect information about everything we wanted to know about coty and tours. Miss Lily and other staff were very welcoming, helpful and patient with us. Although we book the tour to Sapa and Halong Bay with another company, we could leave lugagge in the hotel. They even offered us an early breakfast, when we left for Halong Bay ( it was not included in price of the room). The location of the hotel is perfect -its just at the end of Old quarter, near to lake and the whole district, but and also very near Opera and french district. Breakfast costs 2USD and is delicius! If we ever go to Hanoi again, we would never stay somewhere else. You really pay to little for what you get!!

Tuyet N.
July 12, 2016