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Pathumwan Princess Hotel

444 Phayathai Road, Pathumwan, Siam, Bangkok, Thailand 10330 (Show on map)

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Area: Siam Number of Rooms: 455
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
3851 reviews

Value for Money
8.2
Location
9.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
8.1
All reviews (3851)
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Tien Y. Groups Malaysia, July 28, 2014
Great Location,Great Facilities and Friendly Staff

Great Location,Great Facilities and Friendly Staff
9
The location of the Pathumwan Princess Hotel is very strategic. It is nearby SIAM BTS station and most of the shopping center. The room is clean and big.
Russell T. Couples New Zealand, July 24, 2014
Like a grand lady past her prime.

Staff performance
7.3
This is my 3rd stay at the Pathumwan Princess and time has not been very kind to her rooms. Whilst the lobby and reception is holding its stature the rooms, fitness areas and breakfast areas are past their prime and appear to be struggling in providing a 5 star experience. Our original room had obvious wear and a view over a number of open waste water treatment pools, and management kindly moved us to another room with a more appropriate 5 star view. Although the room was worn with torn table top, chipped vanity and the room was in need of dire refurbishment. On my appraisal management upgraded our accommodation which was extremely appreciated although the use of time had also serious worn the upgraded room. Hence my view that the `Princess' is past her time, meaning she needs her 10 year refurbishment to maintain a 5 star rating. Whist the staff were professional the breakfast experience was like eating at a fast food diner during rush hour. The volume of guests stretched the breakfast area to its limits and staff were unable to give guests a personalised service which is expectant of a high star rated establishment. The hard decor emphasisd the consistent plate clatter, buffet chatter and occasional dropped plates and cups by staff. Of value to the premises is the large pool which is a total pleasure to swim in due to its clean clear waters, well done to the pool staff on that score. Overall the `Princess' is a grand old lady but is due for refurbishment …
Cheung C. Couples Hong Kong, July 22, 2014
Comfortable, clean and convenient hotel

Comfortable, clean and convenient hotel
8
Ang A. Business travelers Singapore, July 22, 2014
Very cosy hotel n very relaxing pool to relax

Location pool n room
8.3
Good n enjoyable friendly staff Security is good . Comfort place to stay
Teck S. Couples Malaysia, July 21, 2014
Big pool but very limited of choice on breakfast

Centrally located adjacent to MBK, close to other shopping malls and tight securities.
7.3
Breakfast is the most disappointing during my stay. Other than that, nothing much to complaint about. As for Agoda user, do check properly when make bookings as I booked the room for two adults with breakfast, I end up paying 400 bath for the breakfast as the front desk told me Agoda only pay the hotel breakfast for one person. So, it kind of misleading. I don't mind the 400 bath but please state the details and information correctly. Don't use this tactic by slashing the room price please, unethical.
. Couples July 21, 2014
excellent, just travelled from pattaya to bkk for

location, location, location
9.7
En L. Couples China, July 21, 2014
Good location

but the room is not that big
7.7
Lim H. Solo travelers Singapore, July 19, 2014
Lousy Condition

Location, Bed, Air Con
5.3
Although the location is at the heart of Bangkok, but the condition of the toilet is horrible. Temperature of the water keeps alternating between very hot and very cold. Ended up I have to keep jumping in and out of the shower where it is very disturbing. Water pressure was also very small, it took me longer than normal days to wash my face. The attitude of the staffs were very bad as well. Accused me of smoking in the room and wanted to fine me 4000 baht when I did not and I even requested for a non-smoking room at the point of booking. Ridiculous!
Jeffrey O. Couples Singapore, July 17, 2014
My 1st choice when traveling to BKK.

Location, Cleanliness, NA
7.7
Very good...
Guanxiang Q. Groups Singapore, July 15, 2014
Good, comfortable

Location, english speaking staff, fast wifi
7.7

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Customer Reviews - Pathumwan Princess Hotel, Bangkok

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