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Very good 7.4
Based on 1599 reviews

Recent customer comments

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Very good

based on 1599 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 7.2

Andrew S.
October 02, 2013
Quiet and cheap
This place has possibly the best location in the whole of Patong.It has direct access to the beach and is right near the night life.I only stayed here because the hotel I was staying at just across the road suffered from having severe nightlife noise issues until 7am.This hotel does not get the noise at all even though it is only a stones throw away from noisy hotel.The rooms are old and tired but they are big and clean enough,my room had balcony over the pool and you also could see the beach 40 metres away.For the price I paid it is well worth it,I not sure about the lesser rooms.I would consider staying here again

H. E.
October 01, 2013
close to walking street. Near the beach
This hotel is by the beach. Unfortunately during our stay the sea had huge waves. The room is largish but the furniture is getting old. The hotel has a very small pool 7-8 m long. They do not provide any seats on the beach. The hotel did not allow us to check out a few hours late although the room stayed free after we checked out. That was not nice at all. WiFi is free and has reasonable speed. Breakfast is fine. The hotel is at the center of the city. There are lots of restaurants around. The location is very far from the airport 45 mins drive and costly by taxi (800B). Van service is about 300B per person to the airport.

Mohd H.
September 30, 2013
Good location but less satisfaction on room.
Near to beach, easy access to shopping area, good staff.
Stay 2night at the Patong Bay Garden Resort. It is a good hotel. The location is superb. Just a few meters to Patong Beach. But the air-conditioner in the room is noisy. Not so comfortable to sleep.

Chenyee N.
September 29, 2013
Clean hotel
Clean, friendly staff, direct access to beach

Teo L.
September 26, 2013
A place to relax. Near to sea.
Near to pool. Near to sea. Near to family marts and restaurant
Overall is great. Is just that the staff there might not really know the local thing and place. I need to go for police report, first they gave the wrong direction second they gave the wrong information. Breakfast is disappointing. No many choice, and almost the same everyday. For sea lover, will love to stay here, the sea is near, you just have to walk a few steps.

nurhasilah R.
September 25, 2013
Easy access to everyting
Comfortable...affordable... clea
It was great.. the location is right smack at patong beach...3mins walk to night life... Food n spa are every corner of the hotel... large rooms... breakfast by the beach... fast internet in the room

Ju S.
United States
September 20, 2013
Its a great location. Big rooms. Smelly Sheets
Location, Location, Location
The location is great. Foot steps from the beach, and one block from Bangla Road. Sheets have a slight smell which I did not like.

Hong Kong
September 17, 2013
Only good thing is direct to the sun and beach
Beach Beach Beach
The staff was not so friendly and hotel looked old. Everything is so and so except the beach!

September 17, 2013
my third stay because of only location.
location location location and swimming pool
Staff was not good at all . I book twinsharing room and my 16 year son is also with me he decide last moment . they ask me pay for extra bed . I said okay . I give dollars they said give Thai B . I said okay I go and change give me some time . staff said Mr we open the room when you pay for extra bed and I don't give you room key no light sit out side . the way she is talking is like I am not a hotel guest and asking them to stay free very rude manner actually she is shouting on me . My room was booked and only I have to pay extra bed which I agree to pay at once because I know I have to pay .I travel a lot I never seen bad staff like this. I only stay here because of location . rooms are now petty old scratches on furniture . scratches on tiles specially bathroom ..if they improve room condition and hire professional staff who know how to deal guest it will became a good hotel .

Stephen C.
September 16, 2013
never again
location, location, location
we started in a superior room which had a lovely view of a staircase, had to leave curtains shut for privacy. upgraded to a junior suite next to pool, room was ok except there were rats in the ceiling than ran about all night, very noisy when you are trying to sleep. my thai wife commented to the desk, they shrug shoulders and tell us there is nothing they can do. she asked one of the cleaning staff who informed her rats been there long time. the hotel is ok but I will not stay again because of the rats.