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Patong Bay Garden Resort

33/1 Thaweewongse Road, Kathu, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 71
Free Wi-Fi

Recent customer reviews

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Good

7.0

from 98 reviews

Value for Money
6.4
Location
8.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.6
Food/Dining
7.0
Families with older children (98)
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Tan S. Families with older children Singapore, June 17, 2015
Very good location on the beach.

Location, beach front, pool, convenient
8.3
We were there during monsoon. Will be good if they can offer cheap laundry service/self service laundrette. I has to hang out wet clothes in the room but they don't seems to dry
Carlos F. Families with older children Switzerland, April 6, 2015
better back bag hotel

beach location, extra towels for beach, central location
5.3
i cannot recommend anymore this Hotel due to following reasons: - broken air cond. - rat in the ceiling which made a lot of noise during the night - shabby rooms, and bath rooms - shower is broken etc etc
Apinya C. Families with older children Thailand, March 29, 2015
noisy but comfort bed

good location, nightlife,
6.7
Corrado G. Families with older children Italy, March 16, 2015
The management must work hard..!

Location, location, location
5
It was ok...nothing special!
Mark B. Families with older children New Zealand, February 27, 2015
Overrated - No value for money

location, by the beach, pool
3.7
Hotel needed refurbishment Staff not very friendly or there to help Breakfast was very sparse and not very appealing. Cooks preparing eggs not friendly or really wanting to help. Was open for non-guest to walk through and use, therefore you didn't feel secure Rooms old with very low ceiling space, if you were over 6ft then your head touched the ceiling. Beds were very hard and the sheets always had stains on them. Very sparse with toilet paper - half a roll for 3 people - was always asking for paper. Was kept clean, but as everything was old then it looked dirty and worn. At night there were either rats or squirrels making noises in the ceiling areas. If someone was smoking outside the smoke would filter into the rooms as there were gaps around the door. There were signs up and also room procedures for the hotel, but nobody seemed to follow them. If guests complained then the staff would brush it off. You could also hear what was going on in the next room/s, as the walls were probably not very thick or insulated. It was also used as an outlet for time-share, so lots of visitors came through and they had to pass the pool/room area to go to the venue they were using, which happened to be at the very back - beach front. The pool could also be viewed by people walking pass on the street. For value for money it was very poor and we will not be staying here again or recommending it to others. I've stayed in some bad hotels before, but for the money and position it was I expected better.
Lawrence T. Families with older children Singapore, December 29, 2014
Good value for money and good location.

Nicely located and good food
8
Splendid
Lai Y. Families with older children Malaysia, November 17, 2014
Location

Location,location & location
5
Room was old,staff performance not nice,but it's a very good location hotel!!!!
Roslyn G. Families with older children Australia, November 7, 2014
Great Location, thats about all

Location
5.3
Was nothing like the photos.
Royce C. Families with older children New Zealand, May 24, 2014
Repeat customer, disappointed this time

Location, other guests,shopping
6.3
Have stayed here 4 times in the last 3 years and always loved it for its fabulous position, right on the beach and close to everything including Bangla road. Recommended it to my friends who were travelling here....alas this time I was bitterly disappointed ! Not sure what has happened but the usual friendly staff were in some cases down right rude and none of them seemed happy except the girl who cleaned our room. Stayed 5 nights with my adult son and still loved the friendly atmosphere, met a lot of other like minded travellers. The rooms are getting very shabby, not cleaned properly, mainly due to being run down. The air con was very noisy and saw numerous cockroaches around the resort. Please lift your game bay garden, it is such a shame to see a great place fall into such a state.. In saying all this, though I will stay there again next year in the hope that it has improved because it is still in the best position in patong.
Manuel S. Families with older children Portugal, January 10, 2014
enjoyable

good location, friendly, price compatable to the category
8

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Customer Reviews - Patong Bay Garden Resort, Phuket

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