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Very good 7.8
Based on 1195 reviews

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Very good

based on 1195 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 9.1
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 7.2
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Hue H. from Vietnam
Stayed 2 nights in August 2013
it was a good trip to Phuke
nice swimming pool, quiet, central location
Reviewed August 29, 2013

Abdullah E. from Kuwait
Families with young children
Stayed 5 nights in August 2013
over priced
location, location location
average accommodation,close to the beach, but you have to cross the street
Reviewed August 28, 2013

Lina Z. from China
Stayed 4 nights in August 2013
Value for money but no free wifi
3 mins walk to bangla street and 1 min to patong beach
No free wifi thus recommend people who wanna stay in this hotel get a 7 days data plan. (one is enough for sharing the internet by hotspot). Room may be different compare to your booking due to their "everyday fully booked" reason. This also means early check in is not possible most of the time. The best thing is the staffs are friendly and they will explain to you patiently with good english for your enquiries. Overall the room is clean and nicely designed and the bed is conformable
Reviewed August 21, 2013

hasni M. from Singapore
Stayed 2 nights in August 2013
Fantastic suite room overlooking Patong Beach
Views, jacuzzi on balcony, location
Stay was good. Loved the decor of the Spa Suite which had a private jacuzzi on the balcony with views of Patong Beach. Sadly wifi was still chargeable like most thai hotels. And you have to pay when u request for ice too. 120baht. For a booking a suite at a beach resort, having to pay for ice and wifi is terrible, but not a deal breaker. staff are polite and nice but nothing else. Unless you book the suite, tower wing rooms are really small IMHO. But then, no one comes here to stay inside. Patong Beach is across the road. Get a top floor suite and you won't regret your sunset views from your jacuzzi. May come here again.
Reviewed August 20, 2013

lee K. from Singapore
Stayed 3 nights in August 2013
nice rooms, location very central and helpful staf
nice bathroom, big high ceiling room and comfortable bed
ok, quite nice and satisied. Only if hotel got free wifi will be even better
Reviewed August 17, 2013

Chris G. from Australia
Solo travelers
Stayed one night in August 2013
Enjoyable but not as glamorous as advertised
Location, Fitout, Views
Reasonable however desk staff have no idea about customer service.
Reviewed August 17, 2013

Ahmed A. from Kuwait
Families with young children
Stayed 3 nights in August 2013
hotel staff is so bad, looking for money everywere
the design of the room
It was my first and last time, the hotel staff is so bad and such a bunch didnt knew any knowladge of customers relationship, bad english, bad attitude, hotel isn't clean and breakfast is so bad.. one employee I speak with him on phone he ask for money and hanging the phone immediately. What a poor staff Not recommended at all and will never book this hotel again.
Reviewed August 15, 2013

Mark G. from Australia
Solo travelers
Stayed 7 nights in July 2013
Central Location
Central Location but still nestled away and quite at night time, many dining options at your door, only a 2 minute walk to bangla rd.
Patong Beach Hotel offered the perfect location for us. It was across the road from the beach and around the corner from the wild night life of bangla road. At your door step there is also a wide variety of dining options thanks to the banana walk shopping centre. Only issue was that there is a 1500 baht joiner fee if you have a friend visit and stay for more than an hour.
Reviewed August 13, 2013

Bharat B. from India
Families with older children
Stayed 2 nights in August 2013
good and comfortable
location, size of room, many swimming pools
good, satisfied, would recommend to others too 123456789553236555556253584559
Reviewed August 12, 2013

KUAN N. from Malaysia
Stayed 3 nights in August 2013
Bad service & not value for money
Location, good breakfast, near to the beach
We requested for early check-in & requested for the staff to call us on local number when there are rooms available so that we can have our breakfast while waiting for the room to be ready. However, staff told us to call the hotel back from time to time to check. Bad service! When we got back to the hotel 2 hrs later, they just asked us to wait & not telling us how long more to wait. Room is very small. Bedroom slipper is the reusable type - bad hygiene. Laundry bag is chargeable! They don't even have a room to store our luggages. They just leave them by the pillar in front of the reception /waiting area & told us that it's going to be safe. The staff do not smile or greet the guests. bad customer service.
Reviewed August 12, 2013