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Patong Beach Hotel

124 Taweewongse Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 245

Recent customer reviews

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Very Good

7.7

based on
921 reviews

Value for Money
7.4
Location
9.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (921)
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Abdullah A. Families with young children Kuwait, August 22, 2013
over priced

location, location location
6
average accommodation,close to the beach, but you have to cross the street
Brad P. Couples United States of America, August 18, 2013
Excellent!! Very good time at this hotel.

Location, Big pool, Ocean is very close
7.7
Very good. I would recoment this hotel. I have stayed here many times.
Hasni B. Couples Singapore, August 17, 2013
Fantastic suite room overlooking Patong Beach

Views, jacuzzi on balcony, location
8.3
Stay was good. Loved the decor of the Spa Suite which had a private jacuzzi on the balcony with views of Patong Beach. Sadly wifi was still chargeable like most thai hotels. And you have to pay when u request for ice too. 120baht. For a booking a suite at a beach resort, having to pay for ice and wifi is terrible, but not a deal breaker. staff are polite and nice but nothing else. Unless you book the suite, tower wing rooms are really small IMHO. But then, no one comes here to stay inside. Patong Beach is across the road. Get a top floor suite and you won't regret your sunset views from your jacuzzi. May come here again.
Lina Z. Couples China, August 15, 2013
Value for money but no free wifi

3 mins walk to bangla street and 1 min to patong beach
8.3
No free wifi thus recommend people who wanna stay in this hotel get a 7 days data plan. (one is enough for sharing the internet by hotspot). Room may be different compare to your booking due to their "everyday fully booked" reason. This also means early check in is not possible most of the time. The best thing is the staffs are friendly and they will explain to you patiently with good english for your enquiries. Overall the room is clean and nicely designed and the bed is conformable
Chris G. Solo travelers Australia, August 14, 2013
Enjoyable but not as glamorous as advertised

Location, Fitout, Views
5.7
Reasonable however desk staff have no idea about customer service.
Ahmed A. Families with young children Kuwait, August 12, 2013
hotel staff is so bad, looking for money everywere

the design of the room
2
It was my first and last time, the hotel staff is so bad and such a bunch didnt knew any knowladge of customers relationship, bad english, bad attitude, hotel isn't clean and breakfast is so bad.. one employee I speak with him on phone he ask for money and hanging the phone immediately. What a poor staff Not recommended at all and will never book this hotel again.
Lee C. Couples Singapore, August 9, 2013
nice rooms, location very central and helpful staf

nice bathroom, big high ceiling room and comfortable bed
7.3
ok, quite nice and satisied. Only if hotel got free wifi will be even better
Kuan L. Couples Malaysia, August 9, 2013
Bad service & not value for money

Location, good breakfast, near to the beach
6
We requested for early check-in & requested for the staff to call us on local number when there are rooms available so that we can have our breakfast while waiting for the room to be ready. However, staff told us to call the hotel back from time to time to check. Bad service! When we got back to the hotel 2 hrs later, they just asked us to wait & not telling us how long more to wait. Room is very small. Bedroom slipper is the reusable type - bad hygiene. Laundry bag is chargeable! They don't even have a room to store our luggages. They just leave them by the pillar in front of the reception /waiting area & told us that it's going to be safe. The staff do not smile or greet the guests. bad customer service.
Pascal H. Couples Australia, August 9, 2013
nice stay

location ..pools ...relaxing
8
great stay, pleasant staff ,easy access ,close to nightlife and restaurants and shopping
Bharat A. Families with older children India, August 8, 2013
good and comfortable

location, size of room, many swimming pools
8.7
good, satisfied, would recommend to others too 123456789553236555556253584559

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Customer Reviews - Patong Beach Hotel, Phuket

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