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Patong Merlin Hotel

44, Thaveewong Road, Kathu District, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 448
Free Wi-Fi

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Very Good


based on
397 reviews

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Neil C. Solo travelers Australia, February 8, 2012
great hotel

easy too the beach and great pools
Great hotel for all types singles couples or family staff very helpfull and friendly great access to the beach
Lorraine W. Groups Australia, February 3, 2012
Great Hotel but customer service needed

The beds in the new rooms. Best bed I have slept in while away!!
this is my second stay at the patong merlin, i do love this hotel and it’s location. we were in the new wing this time the rooms are very comfortable and the beds in these rooms would have to be the best i have slept in while away, very comfortable. but the staff on the reception would have to be the rudest i have ever encounted at any hotel i have stayed at, they were last time to but worse this time, very disappointing really.
Amy M. Couples Australia, January 2, 2012
Beautiful hotel, fantastic staff

Nothing bad to say about this hotel
My partner and i stayed here in January 2011 and wish we could have stayed longer. Fantastic location, right on the beach and walking distance to the main road with all of the restaurants and bars etc. The staff were fantastic and helped with everything that we could have asked for. The rooms were beautiful and the breakfast was delicious! Cannot wait to come back.
Shaun L. Solo travelers Australia, December 10, 2011
Good location and spacious rooms.

Good location, clean and spacious rooms, good facilities.
The hotel has a range of facilities including restaurants, coffee shops, tailors and hairdressers all on-site. The pools are excellent and the rooms are large and clean. Overall a good place to stay, although staff aren't very friendly.
Ran G. Couples Israel, November 23, 2011
Lovely hotel and service with a smile

The hotel location is very good.The service was ecelent and also the rooms .
Margaret M. Families with older children Botswana, November 10, 2011
Great location - but a bit tired

Nice helpful people that worked there/clean
great location close to everything - would spend the extra a night for the renovated rooms next time - as the old rooms are a bit tired.employees were helpful & friendly - great pools & facilities etc for kids.food great but a bit expensive with fees/tax etc added to menu costs - beware.
Sightseeing/Attractions Tip: hire a tuk tuk or taxi for the day to do a few touristy things in the one day eg big buddah/elephant rides/go carting/shooting gallery etc. Dont miss the Sat or Sun night markets for great & cheap shopping
Darren M. Couples Australia, November 1, 2011
lovely hotel, staff were pleasent, great service

close to markets,and night life,
I stay at hotel every time I come to phuket beautiful gardens, great swimmong pools, and service, the breakfast is also good, happy hour is fun in the foyer, lots of different cocktails to choose from
Phillip G. Couples Australia, October 27, 2011
Lovely Hotel, Great Location, Top service.

Great Pools and access to both beach and Shopping Precints.
Enjoyed our stay very much, friendly courteous Staff, Amenities and facilities great. The only negative was no option for choosing a double bed in the booking process (agoda). We had to settle for twin share.
Hotel Feature Tip: Try the Deluxe Pool Access rooms.
Karina D. Groups Australia, October 15, 2011
Great little tropical resort in city

Location and pools
Great location, just out of busy street but easy walking distance
Craig A. Families with older children Australia, October 14, 2011
Money Hungry Hotel

Wfe recieved a cake for her birthday, good pool areas
Second room was not ready till 7pm, were given 2 free meals at the Terrace, was horrible. Wifi only available at reception and was expensive, beer in lobby was 140 baht or 36 from minimart acros the road,. We had to pay for late checkout even after they did not check us in till 7pm. stayed here ten years ago and not much has changed, same old rooms even same old televisions. Used to recommend this hotel to friends, cant anymore as it was one of the worst stays we have had any where in the world, staff are unfriendly, and must be taught that money is everything. Pools are best feature but surly pool attendants should be sacked. Do yourself a favour dont stay here.
Travel tip: Stay next door same great location, better service and friendlier staff etc..

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