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Recent customer comments

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All reviews (1110)

Business travelers (14)

Couples (516)

Solo travelers (258)

Families with young children (81)

Families with older children (86)

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Very good
7.4
based on 1110 reviews
Hotel Condition/Cleanliness
7.4
Facilities
5.8
Location
8.4
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
7.5
Food/Dining
6.7

5.3 JUDY N.
Indonesia
December 28, 2012
GREAT LOCATION
GOOD LOCATION.
Hotel with great locations near any restaurant, dining is easy, shopping mall not too far, street shopping nearby. Hotel is a little bit old .

5.3 LIAN S.
Malaysia
December 22, 2012
Good location
close to beach, quiet at night
Good location: 200 meters walking distance to patong beach, 500 meters walking distance to nightlife and shopping area. Room and hotel condition: average but found some cockroaches in the toilet and corridor; Jacuzzi attached to the Deluxe Room is made of cement. Food: Poor, repetitive breakfast menu. Staff service friendly.

5.7 Siak K.
Singapore
December 21, 2012
Great location but poor maintainance.
5 mins walk to Patong beach and 10 mins to Jungceylon Shopping Mall.
This was my second stay at this hotel at the new wing. I am quite disappointed that a year has gone by and things are poorly maintained. One room had no shower screen as the previous one had fallen and was not replaced. Another room had a problem water closet that couldn't flush properly. The service quality has fallen as the staff doesn't seem to be so friendly anymore. We have decided to skip this hotel for our next holiday at Phuket and look for another hotel as there are many there.

4 vikhram R.
India
December 19, 2012
Good Location
locatioon
i happen to stay for tweo days.. i upgraded to suite.. for bjhat.. cos my other friends upgraded it too.. ifu invited a massage from not their nexus u had to pay bhat.. not so clean, to ,uch for this..

7.3 Shahjahan T.
India
December 06, 2012
Budget hotel near beach
Lot of Indian & Halal restaurants available nearby
A budget hotel, value for money. Only swimming pool as facility. Not sure why they call it Resortel. The staffs are friendly and service with a smile.Rooms a okay. The location is close to Patong Beach. Lot of Indian & Halal restaurants available nearby. This hotel don't provide free wifi, need to shell out 100 bucks for an hour of wifi. The buffet breakfast has not many variety. The tour operator at the reception is more expensive compared to many other operators nearby. Recommend this if you are looking for a budget hotel near beach for stay only.

7.3 Jeremy N.
Singapore
December 11, 2012
Great location, large room
5 minutes walk to the beach
Great location as the hotel is 5 minutes walk to the beach. Approximately 10 minutes walk to the shopping mall. Breakfast buffet was average as the selection was limited. The hotel does not provide hair dryer as well. However, the staffs did surprise me with a birthday cake on my birthday during my stay.

10 jodie M.
Australia
December 15, 2012
excellent hotel fantastic staff and food
loved everything about this hotel. staff were wonderful. friendly and helpful. food was great. it is in walking distance to everythingi
we are going back again and i will be staying here again i loved everything about this hotel.

7.7 Muhammad Y.
Malaysia
March 20, 2013
great hotel to relax
great for holiday to release stress

6 Ahmad R.
Australia
December 11, 2012
A bit old, was nice and good location & good value
bed size, room size, tour info desk
no free wifi, a bit old style wing where we stayed, pool closes too early & mattress was really hard. Apart from that, nice staff good location, overall not too bad.

9 naif W.
Saudi Arabia
December 06, 2012
lovely hotel great location
great location
the hotel really nice, and the staff were good. every thing was clean and look good