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Very good 7.7
Based on 2622 reviews

Recent customer comments

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Very good

based on 2622 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 7.4
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Mohit S.
February 17, 2011
bad hotel with bad staff
the hotel front staffs & no manner of speaking
One of the worst hotel I have ever seen. Just after entering into hotel all type of non-senses started, 1st) 3 rooms were booked and we were told to have the rooms at different levels of property, 2nd)horrible rudeness in communicating with us from hotel front line staffs

February 15, 2011
Good location bad management.
Central but quiet.
very close to the beach and night life center bangla street. they ask extra money for the room safe.rooms are large,beds are comfortable.air condition works good.arm chairs are stainy and very dirty.we found our room uncleaned at 18.00 hrs.

Kow Y.
February 15, 2011
good place and convenient enviroment
rooms are quite big the view point is also very good with row of small stalls
we stay for three nights with two adults and two children it was an enjoyable moment at patong resort.

Magdalena O.
February 15, 2011
Great location.
Close to everything you need.
patong resort has great location, 2 minutes to patong beach and seconds from bangla road where all bars, restaurant and shops are. rooms are big and tidy but bathrooms need to be updated (broken tiles, stained bathtub, very dark). breakfast buffet very limited. food most of the time was cold. only one chef at the egg station which cause long queue. service is friendly but slow.

Hong Kong
February 11, 2011
Hotel very close to shopping street
Big hotel, two swiming pool, good breakfast
Hotel very close to shopping street, big hotel, two swiming pool, two tennis court, one Japanese restaurant, very good breakfast, service is good,

Tanagorn N.
February 10, 2011
The Hotel is clean and nice service
Nice Service and Clean
comfortable, nice, and clean... i will visit this place again when i'm thinking of phuket...

Eric Z.
United States
February 10, 2011
Nice, but not again
Hotel was cental to many things
Hotel wasn't in a bad location and they do take care to ensure their customers safety. A little hard to navigate your way around, get a map and figure out where things are in relation to the hotel. Breakfast wasn't bad but it was the safe buffett day in and day out. What I didn't like: - Bed was EXTERMELY hard, felt like concrete with a matress pad. - Asked my fiance's "guest card" everytime we walked back to the hotel because they thought she was Thai. - Yes there is an in room safe but there is a daily fee for it. - In room internet fees are very high.

Michael H.
United Kingdom
February 09, 2011
Fantastic Hotel
Room Size, Location, Swimming Pool
The pictures don't do this hotel justice, is looks magnificent as soon as you enter the foyer. Marble everywhere, staff more than helpful, suitcases taken out your hand as soon as they see them. You are shown to your room and if you stay in the main building (standard rooms are in three separate buildings) you will be amazed by the oppulance for what on the outside looks like a very modern hotel.

robert C.
February 08, 2011
Nice clean hotel, good facilities
Large clean rooms
i enjoyed the stay and found that the price was reasonable for what was provided.

Ting F.
February 08, 2011
Great location
Close to beach, night life street and shopping mall
it's location is prefect. close to beach, night life and shopping mall. my room was upgraded to deluxe garden room. it's a big and clean room.