2015
Very good 7.8
Based on 165 reviews

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About Pavilion on Northbourne Hotel

Description

Situated in the heart of the Australian capital, these apartments are close to activities for children and adults. Canberra Stadium, Royal Australian Mint, Australian War Memorial, and the National Museum are all within 10km of Pavilion on Northbourne Hotel. Guests are two kilometers from the city center and just 200 meters from the Canberra & Region Visitor's Center, making it an ideal location for both business and leisure travelers. The dedicated 24-hour business center allows you to take care of business any time of the day. A complimentary shuttle is on hand during the weekdays and runs to the airport, city center, and business park. Pavilion on Northbourne Hotel offers an excellent location from which to explore Canberra and its surrounding areas.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • family room
  • garden
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Croatian
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Polish
  • Spanish
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 AUD
Breakfast Charge (when not included in room rate): 23 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 2km
Distance to Airport: 10km
Internet Usage Fee: 20 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 2
Number of Rooms : 156
Parking Fee (per day): 0 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1980
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 5.5
  • Location 8.1
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.2

Yau T.
Australia
July 21, 2016
Confused and too noisy
Given a room which already being used by another customer. The room I have was big but absolutely too noisy due to too close to the main road. Can't not sleep at all. Should upgrade the window to reduce noise.

Katy B.
Australia
July 15, 2016
issues
Wifi would have been great Room temperature was a little warm Dried excrement on the hinge of the toilet seat was challenging

Jiri L.
Australia
June 30, 2016
Good
Great location and nice hotel

Matthew P.
Australia
April 25, 2016
Clean and well located
Hotel is located centrally. Rooms and amenities kept to a high standard. Staff were friendly and helpful.

Yu H.
China
March 20, 2016
Good
Room simort

Tracey R.
Australia
February 22, 2016
Disappointing
The bed was so saggy, my husband had had to sleep on the floor, there was someone else's long black hair on the bedside table & the tap handle fell off

Jenny D.
Australia
February 16, 2016
Disappointing
Room wasn't very clean, hair in the bath that wasn't mine, toilet needed to be flushed twice, bed was double not queen as stated, aircon wasn't working, rang & went to front desk 3 times to be told it's central aircon, nothing was done, was hotter in my room with the aircon on "0" with the window open, as instructed, than it was in the hallway or the Atrium, made sleeping very uncomfortable, went to another guests room where the aircon was working, much cooler but the staff didn't seem to care.

Varun K.
Australia
February 15, 2016
Absolutely no facilities.
Very disappointing... no facilities available in the room. Dated and not good enough.

Wei W.
China
November 28, 2015
not a good place to stay without a car
large room; restaurant on site
The staff are helpful in general. However, the hotel has bad location - there is nothing around in 10 minutes walking distance. The internet is not free, and even after paying for it, it limits you to 1GB quota per day and is throttled at 1000kbps -- in hind sight, I should be better off buying additional quota for my 4G phone. The worst part is the taxi and shuttle bus part. It is not uncommon to see heaps of people waiting for taxis in the front of the hotel in the morning. The hotel does provide free shuttle bus, but it does not come on time AT ALL - we waited for more than 40 minutes past its due time and the shuttle still has not come. In the end, we are able to get a taxi (not the one we asked the hotel to book for us) to the airport in order not to miss the flight. No even an apologies from the hotel at all. So all in all, if you do not have a car to move about, forget about this hotel.

Jenni M.
Australia
November 09, 2015
Stay at Pavillion- Canberra
Convenient location, breakfast and friendly staff
Very Good


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