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Pearl International Hotel

Batu 5, Jalan Klang Lama, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 58000 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 512
Free Wi-Fi

Recent customer reviews

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Pleasant

6.1

from 438 reviews

Value for Money
6.0
Location
6.7
Staff Performance
6.1
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.2
Food/Dining
5.8
All reviews (438)
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Ai S. Solo travelers Malaysia, August 29, 2015
LIMITED CAR PARK & NOT FREE

I have compliment the help of the duty manager
4
I booked this hotel because I have a talk to attend in the Phoenix Ballroom. When I arrived about 4.30pm, I could not get into the hotel car park as it was full because the hotel is adjoining to a shopping complex and they were sharing with the shoppers. OMG!! I went round the porch trying to get a parking and was told by the security at the porch I can park at their valet parking but I have to pay RM15 per entry. That means each time I go out and come back, I have to pay another RM15. The hotel is ripping their guest off by charging RM15/entry (weekdays) and RM20/entry (weekends). I spoke to the Duty Manager to complain about this issue. She was polite to inform me that it was the management policies and she can't do anything about it but she will help me just once if I return after dinner and there are still no parking in the basement, she will allow me to use the valet parking without charging me again but I have to move my car to basement early next morning to avoid any queries from the Security Manager. I have no choice but to accept this offer. She also told me that no FREE PARKING in the hotel all the while. Even basement parking the hotel guest has to pay RM4 per entry. She also emphasize that the hotel staff also has to pay RM4 if they park their car in the basement car park. This is my first experience staying in a hotel charging their guest for car park.
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Kristine J. Couples Philippines, August 25, 2015
Good Room

clean, big room, complete tea/coffee facility
8.7
I stayed for a day only to have a good internet connection as I need to work on something. But the internet connection was too bad. It is so slow.
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Fook K. Business travelers Malaysia, August 18, 2015
Comfort stay

Fast Check In, Shopping Mall & Parking
6
Checked in fast, as usual, room is clean & tidy even though quite old. It is time to change the CRT television. Other things in the room are all like usual, not much comment.
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Stella S. Business travelers Malaysia, August 12, 2015
dirty, old, and bad services
4.3
the hotel is not up to expectation, not even crowned with 4 stars hotel.
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Stella S. Business travelers Malaysia, August 12, 2015
Bad staff performances, :illegal services, dirty
2.7
disappointing with the room cleanliness, not up to expectation. Had a bad night as we could sleep well. No next time
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Yong M. Solo travelers Malaysia, August 10, 2015
why need deposit for last booking?

the windows views was beautiful at nights,room is clean and the services staff is friendly.
5.7
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Kai M. Business travelers Malaysia, August 10, 2015
Average hotel for short business trip

Near to Shopping malls like mid valley and the gardens mall but no public transport except taxi
7.7
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Ang K. Business travelers Malaysia, August 8, 2015
Good hotel

best room, good service, perfect bed
6
Very good explore to Caring Pharmacy service. Love the hotel here as easy for me to access the facility.
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Tzer L. Solo travelers Malaysia, August 8, 2015
Nightmare

Location
4.3
No smoking room is not available. Room is not as promised in booking.
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Chidamparan A. Business travelers Malaysia, August 7, 2015
Good for malaysia

Parking, Near to dinning, Night life
6.3
Its good better then some others
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Pearl International Hotel Kuala Lumpur - Hotel Building Pearl International Hotel Kuala Lumpur - Family StudioPearl International Hotel Kuala Lumpur - Main EntrancePearl International Hotel Kuala Lumpur - Deluxe RoomPearl International Hotel Kuala Lumpur - CafePearl International Hotel Kuala Lumpur - Guest AmenitiesPearl International Hotel Kuala Lumpur - Swimming PoolPearl International Hotel Kuala Lumpur - Seminars & MeetingsPearl International Hotel Kuala Lumpur - Terrace Garden Open-Air DiningPearl International Hotel Kuala Lumpur - Meeting RoomPearl International Hotel Kuala Lumpur - Meeting RoomPearl International Hotel Kuala Lumpur - Classroom Seating Set-UpPearl International Hotel Kuala Lumpur - Suite RoomPearl International Hotel Kuala Lumpur - Chinese WeddingPearl International Hotel Kuala Lumpur - Suite Room King Size BedPearl International Hotel Kuala Lumpur - Meeting RoomPearl International Hotel Kuala Lumpur - WeddingPearl International Hotel Kuala Lumpur - Front Office Concierge & Reception Pearl International Hotel Kuala Lumpur - Seating Area in Suite RoomPearl International Hotel Kuala Lumpur - Suite Room KitchenettePearl International Hotel Kuala Lumpur - Annexed Entrance to Shopping MallPearl International Hotel Kuala Lumpur - F&B Outlets at LobbyPearl International Hotel Kuala Lumpur - Florist  Souvenirs at LobbyPearl International Hotel Kuala Lumpur - Superior Twin only availablePearl International Hotel Kuala Lumpur - Kitchen in SuitePearl International Hotel Kuala Lumpur - Superior Twin BedPearl International Hotel Kuala Lumpur - Superior Twin Bed

Customer Reviews - Pearl International Hotel, Kuala Lumpur

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