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Pearl Manila Hotel

1122 General Luna Str., Corner Taft & United Nations Avenue, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 129

Recent customer reviews

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Good

7.0

based on
1724 reviews

Value for Money
7.4
Location
7.4
Staff Performance
6.9
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.3
Food/Dining
6.7
All reviews (1724)
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Joe V. Solo travelers Australia, December 21, 2014
poor reseption of tv faulty tap poor lighting

staff was good and helpfull
4.3
Poor happy to leave restaurant food was also bad
Milagros T. Couples United States of America, November 22, 2014
place I can stay almost close like home

the staff are friendly, courteous especially the front desk & housekeeping, security guard & bell boys.
7.7
Comfortable , except when u ride the elevator cause there is no air conditioning.I like most is the housekeeping dept, very efficient, respectful& friendly. I hated their plated breakfast.I hope they will go back to buffet style like before.
Nimalaraj R. Solo travelers United Kingdom, November 19, 2014
nothing great

nothing
6
the standard of the room was good, everything else was under par. Not the greatest location. the lifts are utter useless. lobby on the 6th floor is a mystery.
Kenichiro I. Solo travelers Japan, November 19, 2014
im not gonna stay anymore

none
5.3
Worth 1. Thin curtians.. Sun shine should be cut off, but i wasnt So i told housekeper to add curtians. 2. Cold rice During breakfast, i ordered garlic rice. But i was realy cold that maybe made yestrday. Nobody apologized!! 3. Lack of trainning in front stuff. The way talk to guest, Should say guest name or sir, How may i help u on d phone. They said *front desk* thats it. I know it. Anyway that sucks!
Jerome A. Couples Philippines, November 15, 2014
fair

the pool,food and ambiance
8.3
Good
Reg W. Solo travelers United Kingdom, November 12, 2014
Pleasant, comfortable, value for money hotel

Comfortable, good size room,excellent value for money
8
An enjoyable experience, the pool was reasonable and being on the 9th floor had a good view of the city. Staying in a good sized room on the 14th floor had the drawback of having to wait for a lift to go to the restaurant, (9th floor) or to the ground. As there are only 2 lifts to use,(operated by an attendant), sometimes only one in service, the wait seemed longer than it probably was. Overall it was excellent value for money and I would stay there again.
Claes H. Couples Sweden, November 10, 2014
Good location

Location, friendly staff, value for money
6.3
Besides from the dirty rugs, shower head that couldn't be placed in the holder, a razor sharp rusty metal plate in the shower, a remote to the a/c, it was acceptable. Staff are is friendly but service by the pool is not good, and food is not acceptable. I like to see their kitchen....
Maricel T. Families with young children Philippines, November 9, 2014
clean, nice pool for the children, staff are nice

its a nice location you dont need to worry when its ur first time they have a nice staff they nice the pool is really good..
9
pretty good
Richard H. Couples United States of America, November 2, 2014
elegant

location,food and staff
9
enjoyable and relaxing
Raul S. Couples United States of America, October 30, 2014
Dated, but pleasant

Room was clean and spacious. Bed large and comfy with good support. Located close to robinson's Manila and lrt UN stop. Outside pool was large and in nice surroundings - 9th floor lobby floor.
7.3
My stay was pleasant. Didn't eat there though they seemed to have a varied menu, and a nice location on same floor as chk in and pool. Clean large room, view included part of bay. Hotel clearly has seen better days, but a great value for the money. Nice staff, nice bathroom in spacious room with good bed. Needs refurbishing, but decent three star stay. Would use again. The equipment in an apparently well equipped gym, was a disappointment as several machines - ie walking, bicycling etc - were in disrepair.

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Customer Reviews - Pearl Manila Hotel, Manila

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